When the worst day comes it is so special to have the support of great people to make the pain a little easier - Sally is one of those people - so kind, caring and compassionate. I could not recommen... Voir plus
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The worst day I could imagine was made so much easier by Sally and Kind. From collection to coming back home Lou Lou eas treated with love kindness and respect. Sally was amazing and the whole proces... Voir plus
I can’t express with words, how much Kind funeral service has been exceptional, compassion and so much empathy with everything they did. We lost Marley, and Sally was helping to organise cremation,... Voir plus
L'entreprise a répondu
Brilliant experience with the lovely people T Kind Funerals, who helped me arrange for an emergency home visit over the weekend. They made a very difficult time much easier to bear, and I couldn’t rec... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a pet cremation company servicing London and the South East. We are the UK's first net zero funeral company. We treat our customers with kindness and their pets with great care. We are people kind, human kind and planet kind. We collect pets from homes or vets and return with ashes a few days later. We have land where families can bury their pets ashes alongside human family members.
Coordonnées de contact
Strand Drive, TW9 4DX, Kew, Royaume-Uni
- 07759 039 996
- hello@kindfunerals.com
- kindfunerals.com
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Peanut
Thank you to Sally and her team for all the love and kindness they used when cremating my sweet boy peanut. I appreciated them answering all my questions in this difficult time and everything I received when he came home to me. I will certainly recommend them to anyone. They did a fantastic job. Thank you for looking after peanut. He is greatly missed x
Sally is a breath of fresh air in an impersonal industry
I was shattered to have to say goodbye to my 20 year old cat who had been with me since childhood. I left Sally an incomprehensible voice message and she got back to me within the hour with pure kindness and empathy. She kindly allowed us to bring Hamish to her in person, where she helped us with paw prints and other kind mementos. I have never experienced a business like hers in the animal care industry - completely personal and human. No admin, no intermediaries, no shareholder profits, just a kind person there to offer grounding at your most vulnerable, and to treat your friend's remains with genuine compassion.
Beautiful Beatrice
Beautiful Beatrice was a champion standard poodle who took her last walk with me in a favourite place, before she collapsed and passed away in my arms. Aged 14 and in poor health, I wanted her to enjoy everything until the end. It was a fitting end, in a beautiful place.and in my arms.
When that time comes, it's never easy whatever the circumstances.
She was such a character and was loved by many people.
Sally came within hours of my call and I carried Bea to the vehicle and placed her in a bed. Obviously I was very upset and Sally was very kind and understanding. Bea was returned personally by Sally a few days later with our keepsakes, prints, fur trimmings and Bea's candle etc.
I want to thank Sally for her kindness and excellent service.
I would not hesitate to recommend Kind Funerals to anyone saying goodbye to their beloved pet.
Thank you Sally. X
Aptly named!
Saying goodbye forever is never an easy task, my heart was breaking but as soon as I got in contact with Sally I instantly felt soothed.
Sally you are a wonderful & compassionate person who takes such care & gave me such reassurance at such a hard time. Thank you so very much for giving my Bella a peaceful send off.
I cannot recommend Kind Funerals enough!
Kindred Funerals were recommended to me…
Kindred Funerals were recommended to me by someone who had used them for her dog.
I felt our dog's cremation was in safe hands and this was very important.
Kind Funerals communicated well and were very helpful and trustworthy, respectful of the hard time of losing a beloved pet.
We were treated with kindness
We were treated with kindness and understanding throughout.
Robert was very supportive and cared for Denzil as he went over Rainbow Bridge.
Cremating Zeus
Cremating Zeus was one of the hardest things I’ve ever had to do. He’s a big dog 55kg of muscle and moving him from the van seemed impossible.
Sally directed us how to cradle Zeus into the cremation chamber ourselves. That meant everything to me. My son and I both needed closure.
Sally understood that and she listened to our stories and had a feel for the cheeky chappie we were putting to rest.
She gave me a moment to honour him properly, to say goodbye in my own way. I’ll always be grateful for how she handled us and the task.

Réponse de Kind Funerals
Simply the most kind and lovely person…
Simply the most kind and lovely person I’ve ever met!
Care and Compassion
For over 15 years Rosie was a member of our family and was loved by us all.
When she left us we were devastated, and wanted her to be treated with respect.
We contacted Sally and she came straight away and comforted us and ensured us that she would look after Rosie the way she would with her own.
Sally carried Rosie carefully to her car and places her in a bed and gave us time to say goodbye and gave us a hug before they went.
Sally brought Rosies ashes back to the house within a few days and even remembered Ruby our other dog, to us it showed she cared.
Thank you Sally for being there at our time of need. You are a very kind and caring lady.
I am deeply thankful to Sally from Kind…
I am deeply thankful to Sally from Kind Funeral for supporting me through the cremation of my beloved Tok Hoi in July. She helped me say goodbye with such compassion and dignity. The paw print, fur clip, card, and her warm words brought great comfort and left me with precious keepsakes to remember him by. Thank you for making this farewell so meaningful and tender.

Réponse de Kind Funerals
If I could give 1000 stars out of 5 I…
If I could give 1000 stars out of 5 I would. On one of the saddest days of the year, Sally truly brought so much light to our family. I would go as far as saying this is absolutely her calling in life.
Sally was incredibly patient with us as we organised our day around the loss of our beautiful cat. The service she provided went above and beyond what I expected, and leaving a simple trustpilot review doesn't feel adequate for how she transformed our day with her gentle nature, her love for animals and her all round positivity. It really doesn't.
If you're going through the reviews, and wondering whether Kind Funerals is the service to go for, please don't hesitate. Give Kind a call. We honestly can't thank Sally enough. She deserves the world for all the good she's doing.
Thank you so much Sally. Thank you, thank you, thank you.

Réponse de Kind Funerals
Above and beyond
Sally is a kind, lovely, compassionate lady who took care of our beautiful labrador, Chloe. We lost her so suddenly it was a lot to cope with. But Sally took so much of the worry away, collecting Chloe for us so quickly and taking wonderful care of her, through her final journey. She went above and beyond with the little keepsakes for us to remember her by, we honestly couldn't have asked for more. Thank you, Sally. I would highly recommend kind to anyone going through this difficult time.

Réponse de Kind Funerals
Couldn’t imagine a better place for our pets to be cremated.
Sally is a very nice kind lady. We have brought two hamsters to her for cremation and both times she treated them with care and compassion as if they were still alive. She does a little service beforehand and thanks them for being in our lives and making us happy for that short time they were with us.
She has let us stay throughout and even talked my then fifteen year old morbidly curious daughter through the process. We were allowed to watch the whole thing.
On the second one she made us leave the little unit the cremation takes place in while she did a service for someone else’s cat, and rightly so as I’d like to think that my animals would be treated the same in our absence and treated as the individual loved pet they once were, still are in a way.
I’m so pleased I chose their services instead of the other two places I originally enquired with. And the price is extremely reasonable too and she gives a few little extras to help remember our pet by.
Extremely impressed and will definitely bring our next pet here once they pass.
Thanks Sally!
Thank you
Sally was so helpful, compassionate and kind when I had to cremate my beautiful girl Roxy. She came at short notice and made the process as smooth as possible.
I felt like my Roxy would be treated with respect and care on her final journey.
I highly recommend Sally and Kind Cremations.
A rare kind of care ❤️
It was such a relief to find Sally and Kind Funerals. From her very first email reply, Sally put me at ease with a perfect combination of compassion, empathy, and practicality. Sadly, our pet's condition deteriorated quickly and we had to move things forward by a few days. Sally answered our call on a Sunday and was incredibly kind, helpful, and understanding.
I can’t emphasise enough how comforting it was to speak to a real human being – someone who truly understood what we were going through.
Just two days after our beloved girl passed away, we received her ashes along with the memorial items we had chosen. That made a big difference in helping our children begin to come to terms with the loss.
I genuinely can’t recommend Sally and Kind Funerals highly enough. It’s a service none of us ever want to need, but when the time comes, the human touch and compassion we were shown made a very sad situation that little bit easier to bear. Thank you Sally & Kind, x
I would recommend Kind to anyone grieving for a loved pet.
I would recommend Kind to anyone who is grieving for a loved pet. Sally is very understanding and respectful and aims to make the process as easy as possible. From collection to delivery it couldn't have been made easier.
Thank you Sally and Kind, I will not forget your empathy and care and the thoughtful way you took great care of Poppy for me.
Kind by name and kind by nature
During such a sad time, the experience I had with Kind brought so much comfort. The lady who I spoke to on the phone when I called (I’m afraid I don’t know her name) was so warm and helpful, then Sally contacted me back quickly, before pretty much leaving straight away to pick up my beloved pet.
Clover (my pet) is already back home with me three days later, alongside lovely ink paw prints, clay paw prints and a fur sample.
Two things that brought so much comfort were the kindness of the team and the fact that Clover was picked up from my home, rather than having to leave her at the vets.
I would thoroughly recommend Kind and would use their service again without hesitation.
Exceptional service from Sally
Losing my beloved cat Stewie — my best friend, my companion, my soul mate — was one of the most devastating moments of my life. His passing was sudden, only 4yrs old and I was completely overwhelmed with grief and disbelief.
Sally from Kind Funerals was, without exaggeration, an angel in disguise during that time. From the very first contact, her compassion, warmth, and understanding helped me through what felt unbearable. She treated Stewie with such tenderness and dignity, as if he were her own — and for that, I will always be grateful.
The service she arranged was beautiful. Every detail felt thoughtful, gentle, and full of love. And the burial location… it truly felt like a small glimpse of what I imagine Heaven to be. A tranquil, peaceful resting place, perfect for a soul as special as Stewie’s.
Sally, thank you — not just for your professionalism, but for the way you showed up with such humanity and heart. You helped carry me through my heartbreak and made this painful goodbye a little more bearable. I know Stewie would have loved you too.
May God bless you and your work. Thank you for giving Stewie the peaceful farewell he deserved, and for showing such deep love and respect for the bond we shared.
Completely deserves our 5 stars.
When we as a family woke up last week, we found our beautiful dog Carmel had passed overnight ending 14 years of love, affection, loyalty & fun - To say we were distraught would be an understatement. Once composed we knew straight away we wanted her to be looked after by the very best! - After various calls by my daughter, she exclaimed “I have found the perfect place, after speaking to a lovely lady, Sally at KIND” - Sally arrived within 2 hours and as soon as she stepped in she metaphorically held all our hands with sympathy and empathy and guided us through the process. Sally personally brought our Carmel back a couple of days later and spent time with us on the handover obviously realising how difficult it was for us. We are so lucky we found KIND and we have no hesitation in awarding 5* - We will never forget your kindness Sally which made the experience a little easier.
We are grateful to Kind Funerals
We are grateful to Kind Funerals. Sally was really helpful. When we managed to call the cremation service, Sally picked up the phone right away, and her kind words gave us a lot of comfort. She even came to pick up our beloved pet on her way. It's efficient. We were able to collect the keepsake and ashes the next day. Sally really has the passion and love for animals. Much appreciated!
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