I spotted a dress online so I popped in to Klass at Sterling Mills. Unfortunately they didn't have it stock. However, Elaine offered to help me pick another. She was most welcoming and immediately put... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementAffinity Stirling Mills, Unit 40, FK13 6HQ The Devon Way, Tillicoultry, GB
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Lisez les avis des autres
High quality clothes, reasonably priced, great styles for everyone and different age groups, have recommended to family and friends just gorgeous clothing First klass choices Very fast delivery ser... Voir plus
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Quick easy to order items second to none Have bought quite a lot over last few months hundreds of pounds Some excellent some midioco
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Beautiful clothing at a reasonable price. I saw this one blouse and loved the colours immediately. This might not seem like a big thing but having shopped online before I knew that colours weren’t alw... Voir plus
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À propos de l'entreprise
À propos de Klass - Affinity Sterling Mills
Écrit par l'entreprise
Klass is a UK women’s fashion designer and retailer based in the North West of England with a heritage of over 35 years.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
We have over 150 stores including standalone stores and concessions throughout the UK and Ireland and our own website selling direct to our customers.
Our customers are at the heart of everything we do. Our customer services team work closely with our warehouse team to ensure that we provide the highest standard of customer care .
We make the latest seasonal trends accessible creating a look and fit that is flattering contemporary and easy to wear - amazing quality and prices.
Seasonal collections are updated every couple of weeks weekly so there is always something new to discover.
Our ranges aim to make the latest seasonal trends accessible to all women whilst capturing a look and fit that is modern, stylish, easy to wear and comfortable — all at amazing prices.
At Klass we cover everything from everyday clothing through to Occasion and Cruise wear not forgetting our Outerwear.
All our garments are manufactured to the highest standards using specifically sourced quality fabrics.
We are constantly developing our collections to ensure we have the latest looks to keep you on-trend every season.
Our promise to you
Écrit par l'entreprise
- Our customers are at the heart of everything we do.
- Our customer services team work closely with our warehouse team and store teams to ensure that we provide the highest standard of customer care. Treating our customers with support respect and kindness.
Tracked 48 Hour Delivery
FREE 48 Hour Delivery On Orders Over £50
Get free 48 hour tracked delivery on all orders over £50
Coordonnées de contact
Affinity Stirling Mills, Unit 40, FK13 6HQ, The Devon Way, Tillicoultry, Royaume-Uni
Get 15% Off Your First Order
4,6
Excellent
126 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The jumpers are very good quality
The jumpers are very good quality. The service is fast and efficient. Would recommend
17 novembre 2023
Réponse de Klass - Affinity Sterling Mills
Good afternoon Vivien
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
Order placed & paid for
Order placed & paid for, immediately realised I'd omitted to request different delivery address for that parcel so i emailed address change. Spoke to customer service 9a.m. next morning & detailed arrangements were made.
The order was sent to my local depot in error & as yet ( 1 week later) the parcel still not received where requested. NOT GOOD
15 novembre 2023
Réponse de Klass - Affinity Sterling Mills
Hi Jacqui
As stated in our terms and conditions it is the customers responsibility to put in the correct delivery address. Our warehouse start process orders early in the morning and once the item has been picked and shipped we are not able change the order address.
Réponse de Klass - Affinity Sterling Mills
Good afternoon Pamela
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Sophie - klass.co.uk
Quick delivery and easy purchasing
Quick delivery and easy purchasing
Goods are exactly as described
9 novembre 2023
Réponse de Klass - Affinity Sterling Mills
Good afternoon Amanda
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Emma - klass.co.uk
Perfect fit
6 novembre 2023
Réponse de Klass - Affinity Sterling Mills
Good afternoon Jane
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Sophie - klass.co.uk
Brillianty to order quick delivery brilliant…
Easy to order quick delivery brilliant and always excellent quality 🙂
1 novembre 2023
Réponse de Klass - Affinity Sterling Mills
Good afternoon Sandra
Thank you for your kind feedback as it really is appreciated. I hope we can welcome you back again in the future!
Kind Regards Kate - klass.co.uk
Quick delivery Good quality of jumper
27 octobre 2023
Réponse de Klass - Affinity Sterling Mills
Good afternoon Irene
Thanks for taking the time to write a review of our service! It's great to hear that you are happy with your order and the time in which it was delivered!
Kind Regards Kate - klass.co.uk
Réponse de Klass - Affinity Sterling Mills
Good afternoon Patricia
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Sophie - klass.co.uk
Réponse de Klass - Affinity Sterling Mills
Good afternoon Gillian
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and I hope we can welcome you back again soon!
Kind Regards Kate - klass.co.uk
Ordered a X-Large but received small
Ordered a X-Large but received small. On ringing was told had to return and order again. No process to exchange
28 septembre 2023
Réponse de Klass - Affinity Sterling Mills
Good morning Barbara
We are very sorry you was told this information as we do offer exchanges, I can see you have started the return process for this garment, I have emailed you regarding an exchange please advise.
Kind Regards Emma - klass.co.uk
Great range of clothing
Easy to order the lovely items which are decently sized not small sized. I love their blouses and jumpers. Staff are friendly and helpful too.
25 septembre 2023
Anything I have purchased from Klass…
Anything I have purchased from Klass have been 1st class, I have just loved anything I have bought.
12 septembre 2023
Another great buy from Klass! …
Very nice black top with the fancy sleeves - can dress up or down - another nice purchase from Klass !
13 août 2023
Items arrived quickly and in good…
Items arrived quickly and in good condition. It was very easy to return unwanted items at no extra cost. I would definitely use this service again.
18 juillet 2023
Order arrived in a timely manner and…
Order arrived in a timely manner and the gilet a good fit and very nice quality
20 juin 2023
Réponse de Klass - Affinity Sterling Mills
Thank you for your review, hope you enjoy wearing the gilet.
Great choice of clothing.
Great choice of clothing at reasonable prices. Staff in my local shop are very nice and very helpful.
29 mai 2023
You the joy of clothing ois good …
You joy of clothing is great and would recommend uses too my friend
23 mai 2023
Réponse de Klass - Affinity Sterling Mills
Good morning Mary
Thanks for your kind feedback. I'm glad to learn that you are happy with your purchase and our service and you would recommend us.
Kind Regards Emma - klass.co.uk
Lovely quality size good but jumpsuits…
Lovely quality size good but jumpsuits and maxi dresses far too long,have purchased several maxi dresses but have had to pay to have them shortened which puts extra on price of item.
22 mai 2023
Réponse de Klass - Affinity Sterling Mills
Good morning Hill
Thanks for feedback. I am so sorry that you found this and we have passed your feedback onto the relevant team here.
Kind Regards Sophie - klass.co.uk
Réponse de Klass - Affinity Sterling Mills
Good afternoon Margaret
Thank you very much for taking the time to write us a review. I am delighted to learn that you are pleased with your order.
Kind Regards Kate - klass.co.uk
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