Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos... Voir plus
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Lisez les avis des autres
I suffer of rosacea on my nose and felt embarrass all the time. I was using my wife's make up to cover my nose but it didn't look natural. Then I found this company on Instagram called Klyr and trie... Voir plus
L'entreprise a répondu
The product is great! Goes on smoothly and not noticeable. I had a couple of package issues when received but was handled swiftly and professionally. 10/10 would recommend!
The service from Klyr is excellent. They responded to my queries very quickly. I purchased the Concealing Cream and it works brilliantly. I could not be happier with the product and the company.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
A premium cosmetics brand made for man
Coordonnées de contact
Etats-Unis
- klyrmen.com
4,2
Bien
288 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Easy buy
The ordering process was easy and the delivery of the products was relatively fast. BTW, be very prudent in applying the product, a little goes a long way and don't be alarmed by the lightness of the cream because it will blend in.
24 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Danny! Thank you so much for taking the time to leave us a review!
We really appreciate your support and are so glad you've had a positive experience with Klyr. It's also great to see you sharing your own tips with others—that's actually the same advice we give our customers! A little really does go a long way, and once you get the application technique down, the results are much more natural.
Thanks again for being part of the Klyr community. If you ever need anything, we're always here to help.
I’ve had a great experience with Klyr
I’ve had a great experience with Klyr. The ordering process was simple, shipping was quick, and the product arrived exactly as described. The quality exceeded my expectations, and it’s easy to use as part of my daily routine. Customer service has also been responsive and professional. Based on my experience so far, I’d definitely recommend Klyr to anyone looking for a quality men’s grooming product.
24 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi! Thank you so much for taking the time to leave us such a thoughtful review!
We're incredibly grateful for your support and are so pleased to hear you've had a positive experience with Klyr. It's always rewarding to know that both our products and our customer support are delivering the experience we strive to provide. 😌
Thank you again for choosing Klyr and for recommending us. If you ever need anything, we're always here to help.🙏
I needed to return an item and I…
I needed to return an item and I inadvertently set up a subscription. When I sent a message one of the representatives named Joan took care of everything and made the process so friendly and easy.
24 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Tevye! Thank you so much for taking the time to leave us a review!
We're really grateful you gave us the opportunity to help. I'll be sure to pass your kind words along to Joan—she'll be delighted to hear them. ✨
Providing friendly, hassle-free support is something we care deeply about, so it's wonderful to know we were able to make your experience a positive one.
Thank you again for your support, and if you ever need anything, we're always here to help. 🙏
Beware buyers of the subscription TRAP
Beware buyers! Subscription TRAP.
Product is fair although not as amazing as the video's online make it out to be. So I thought I would give it a try as I'm doing videos for social marketing.
Just received an email today OUT OF THE BLUE saying that the payment for my SUBSCRIPTION has been taken out of my card at 8:09am today and the order is being prepared for shipment. I emailed them within an hour stating that I want to immediately cancel the order and that I never knowingly signed up for a subscription. There is no WAY I could use two bottles of the stuff in two months regardless of the fact I never wanted a subscription.
Their response 2hrs later:
"After reviewing your account, it appears that when you placed your first order, you were enrolled in a subscription program that schedules a delivery every two months. We believe an email notification was sent at the time; however, if you did not receive or notice this, we sincerely apologize for any confusion—that’s on us.
Since it has now been two months, the subscription automatically renewed, which triggered the recent charge and a new order.
I understand you’d like to cancel the order and request a refund. While I would absolutely do that if possible, the order has already been fulfilled and is currently being prepared for shipment, so cancellation is no longer available at this stage."
They now want me to wait for the order to arrive and then return it myself, at the expense of my time and money.
Beware, subscriptions are how these people get rich and they hope you don't notice.
24 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Leight, thank you for taking the time to share your experience. We're genuinely sorry this has left you feeling frustrated.
We'd like to clarify that we do not enroll customers into subscriptions or process recurring orders without authorization. The subscription option can be enabled or disabled on the product page before the item is added to the cart, and while we understand it can be easy to miss, it does require selection during checkout. After your original order was placed, a separate subscription confirmation email was also sent.
That said, we completely understand that this may not have been your intention, and we're sorry for the confusion and inconvenience this has caused.
Our Customer Experience Lead will be reaching out to you directly to see what we can do to make this right. We truly hope you'll give us the opportunity to find a resolution that feels fair and leaves you with a better impression of Klyr.
Works as advertised
Works as advertised. Covers the redness around my nose without looking like I have anything on.
21 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Clyde! Thank you so much for taking the time to leave us a review! 🙏
We're thrilled to hear you've had a great experience with Klyr. Helping our customers feel more confident while keeping things simple and natural is exactly what we set out to do, so feedback like yours means a lot to our team.
We truly appreciate your support. If you ever have any questions or need anything, we're always here to help.
An essential part of my skincare routine
Klyr for men is absolutely one of my new fave products. It is easy to use and does an excellent job of evening out my facial skin tone. I do NOT like having anything on my face, but Klyr is so light that I don't even notice when I have it on. I am definitely a big fan of this product.
23 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Trent, thank you so much for taking the time to leave us such a thoughtful review!
It truly means a lot to our team to know we're helping our customers feel more confident in a simple and natural way. Feedback like yours is exactly what motivates us to keep improving and creating products that make a real difference.
We really appreciate your support and thank you for being part of the Klyr community. If you ever need anything, we're always here to help.
Amazing product
Amazing product! I was so shocked at how well it worked. Will definitely have this on re-order! Thanks for building my confidence!
13 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Johnathon! Thank you so much for taking the time to leave us such a fantastic review! 🙏
It means the world to our team to know we're making a positive difference. Helping our customers feel more confident is exactly why we started Klyr, so hearing feedback like this truly makes our day.
We really appreciate your support, and if you ever need anything, we're always here to help.
Exceptional Product, Exceptional Customer Service
As a Korean American, every time I visited South Korea, I spent a good amount of money trying to find the right concealer, BB cream, CC cream, or color lotion. None of them worked 100% for me in terms of providing good coverage while making my skin look smoother, healthier, and naturally glowing without making it obvious that I was wearing what some people would call “make up.”
As a man, that always made me feel uncomfortable because it felt like it was degrading my manhood.
However, Klyr was different. With just a very small amount of product, I was able to even out my skin tone and give my skin a healthy, natural glow. Most importantly, no one could tell I was wearing anything.
I initially ordered a shade that was much too dark by mistake, but their customer service went above and beyond to help me. They made my shopping experience better than any I’ve ever had with an online retailer.
I don’t usually write product reviews, but I genuinely hope a company like Klyr continues to grow and succeed. They’ve created an outstanding product and set a new standard for customer service.
29 juin 2026
Avis spontané
Réponse de Klyr Men
Hi Eric, thank you so much for taking the time to share your experience with us.
Reading reviews like yours reminds us why we do what we do. Our goal has always been to help men feel more confident in a simple, natural way, and it means the world to know we've been able to make a positive difference.
We're also incredibly grateful for your kind words about our customer support. We'll be sure to share your feedback with the team, it truly means a lot.
Thank you again for your trust and support. Reviews like yours help our small team continue to grow, and we're honored to have you as part of the Klyr community.
If you ever need anything, we're always here to help.
I had a really great experience with…
I had a really great experience with Klyr’s customer service. Joan was friendly, responsive, and genuinely helpful. I originally ordered the wrong shade, and she quickly helped me get the correct one sent out. The replacement ended up being a perfect match.
I also had a question about the Buy One, Get One Free promotion from my original order, and Joan took care of it without any hassle. The whole process was easy, and I always felt like she genuinely wanted to help.
Because of the excellent customer service Joan provided, I ended up placing a second order. It’s not often that customer service makes such a positive impression, but Joan definitely did. Thank you for making the entire experience so easy and enjoyable!
16 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Ronnie! Thank you so much for taking the time to share your experience!
It truly means a lot to our team to know we were able to help and leave a positive impression. We'll be sure to pass your kind words along to Joan, she'll be thrilled to hear them.
Thank you for putting your trust in Klyr and for your continued support. If you ever need anything in the future, please don't hesitate to reach out. We're always here to help.
Absolutely love the Concealing Cream
Absolutely love the Concealing Cream! It blends in really well, looks natural, and does a great job covering blemishes and uneven spots without feeling heavy on the skin. Super easy to apply and lasts throughout the day. Definitely a great product for anyone wanting a confidence boost with a natural finish. Highly recommend!
16 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Carter! Thank you so much for taking the time to leave us such a wonderful review!
Knowing that our products are helping our customers feel more confident is exactly why we do what we do, and feedback like yours truly means a lot to our entire team.
We really appreciate your support and thank you for choosing Klyr. If you ever need anything, we're always here to help.
It's a great product :)
It's a great product and also easy to use. I have been using it for quite some time now. Good service!
13 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Kevin, thank you so much for taking the time to leave us a review!
We're incredibly grateful for your continued support. It means a lot to our team to know we're delivering an experience our customers can rely on, and feedback like yours motivates us to keep improving every day.
Thank you for being part of the Klyr community!
Great experience with Klyr—simple
Great experience with Klyr—simple, effective products that really deliver. My skin feels healthier, and the routine couldn’t be easier. Highly recommend!
:::
3 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi George! Thank you so much for taking the time to leave us a review!
We're incredibly grateful for your support. Knowing that our products are making a positive difference is exactly why we do what we do, and your feedback means a lot to our entire team.
Thank you for choosing Klyr and for being part of our community!
Nice array of products
Nice array of products. Very good quality so far. Concealer is just a tad off of my skin tone but nothing too hideous. I can definitely use as a bronzer type thing. I like it and will see how it works for me today
9 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Cenzo! Thank you so much for taking the time to leave us a review!
We're really grateful for your support and are so glad you've been enjoying the products so far. It means a lot to our team to know we're helping our customers feel more confident.
We appreciate you giving Klyr a try, and we hope it continues to be a great experience for you. If you need further help or if you have questions, please do let us know. We're here to help!
Great customer service
I’m a bit mixed on Klyr products. I ordered on March 6 (dispatched two days later) and received the concealer and Day Cream several weeks afterwards. I think their day cream is wonderful, but the concealer left somewhat to be desired. It matched my skin tone but easily rubs off on my shirt collar and even with light and even coverage, I felt like I was wearing makeup. Five stars for the day cream, two stars for the concealer. If I could return the concealer outside the 30-day window, I would.
EDIT: Klyr reached out to me and did a partial refund for the concealing cream. Prompt customer service, so I'm upgrading the review up a star.
6 mars 2026
Avis spontané
Réponse de Klyr Men
Hi Matthew, thank you for taking the time to leave such an honest review. We really appreciate you sharing your feedback.
We're glad to hear you've been enjoying the day cream, but we're sorry the concealing cream didn't meet your expectations.
We do wish we'd had the opportunity to hear from you a little earlier; we would have been more than happy to help find the best solution for you or provide you some tips.
That said, we'll still be reaching out to you separately by email to learn a bit more about your experience and see if there's anything we can do to make things right. 🙏
Thank you again for your feedback, it genuinely helps us improve.
Great products for daily use
Great products that meet my daily extreme regiment of gym, work, and play. I love the tan drops as it help keep my skin even toned for a good summer glow.
7 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Costel! Thank you so much for the fantastic review!
It means a lot to our team to know our products are fitting seamlessly into your daily routine. We're passionate about creating products that are easy to use and help our customers feel their best, so feedback like yours is incredibly rewarding.
We truly appreciate your support and thank you for being part of the Klyr community.
Doing the job
Regular communication. Product lives up to the advertising. Great stuff.
5 juillet 2026
Avis spontané
Réponse de Klyr Men
Hi Peter, thank you for taking the time to leave us a review! We're so pleased to hear that you had a positive experience from start to finish. Knowing that both our communication and the product met your expectations means a great deal to our team.
We truly appreciate your support. If you ever have any questions or need further assistance, please don't hesitate to reach out—we're always here to help!
I Love Klyr!
Everything about this company is top notch. The products, the customer service and follow up. I highly recommend them. This is the first cover up that really works for me.
4 mai 2026
Avis spontané
Réponse de Klyr Men
Hi Gary, Thank you so much for your wonderful review! It means so much to our team to know that you've had such a positive experience with both our products and customer service. Hearing that you've finally found something that works well for you makes all of our efforts worthwhile.
We truly appreciate your recommendation and your support. If you ever have any questions or need further assistance, please don't hesitate to reach out, we're always here to help!
Very delight by my experience with Klyr…
Very delight by my experience with Klyr products. All what we can read or see about the positive effects of this product is true! And a special mention for everything related to the shipping: We can know exactly the route of the package in real time.
15 juin 2026
Avis spontané
Réponse de Klyr Men
Hi Pierre! Thank you so much for taking the time to leave such a kind review!
It means a lot to our team to know you had a great experience with us from start to finish. Your support and trust in our brand truly motivate us to keep improving and providing the best experience we can.
Thanks again for being part of the Klyr community!
Product was no where what I expected
Product was no where what I expected. Bottle was nearly empty 4 Attempted outreaches (within 5 day period) to support at Klyr have gone unanswered. Poor communication. I want to return this product and obtain full refund. Please answer your emails!
27 juin 2026
Avis spontané
Réponse de Klyr Men
Hi John,
Guido here, founder of Klyr. You're right, and I'm sorry.
Your emails were mistakenly routed to our spam folder, so our team never saw them. That's an explanation, not an excuse.
Something in our system has been going wrong in tagging mails as spam and we have now addressed this issue. Again, sorry for the inconvenience!
I've responded to your mails. 🙏
Kind regards,
Guido
Great service
Great service, great cream, fast delivery. The cream blends in nicely once I found the correct shade. I recommend you try this !
19 juin 2026
Avis spontané
Réponse de Klyr Men
Thank you so much for your wonderful review!
We're incredibly grateful for your support. It means a lot to our team to know we're making a positive difference, and feedback like yours is exactly what keeps us motivated to do what we do every day.
Thanks again for being part of the Klyr community!
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