3 orders totall £100 all turned out no stock and keep me waiting. Slow email reply. Promised to refund but just change the status in order page as "Refund Request" but no real refund is made. It stopp... Voir plus
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Lisez les avis des autres
Excellent service as KMS is proactive in meeting customer needs. Left order for product which was out of stock (everywhere). Later, KMS telephoned to say they had sourced an alternative product at hig... Voir plus
I ordered two Revolution Trains Tourax JNA Wagons from KMS Railtech, I had a phone call from tem to say they had sold of that model, they were very helpful and sorted the problem out. The wagons arriv... Voir plus
I had to wait quite a while for a Pre order for Hornby to release this Railroad class 73 Network South East loco. KMS Railtec kept me updated throughout the process. The locomotive has a striking... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
KMS Railtech is based in Alford, Aberdeenshire. We are Scotland's Digital Model Railway Specialists, stocking models in 2mm N gauge, 4mm OO gauge and 7mm O gauge. We also stock DCC (Digital Command Control) equipment, Decoders, Point Motors and Track. We are on a mission to modernise Modern Image O Gauge! With our range of 7mm project ongoing, we're sure we've something to interest you!
Coordonnées de contact
Unit 6 Donside Industrial Park, AB33 8WD, Alford, Royaume-Uni
- 01224 45 55 25
- info@kmsrailtech.co.uk
- kmsrailtech.co.uk
3,9
Bien
966 avis
A répondu à 4 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rapid delivery once in stock
Rapid delivery once in stock, great prices on product and shipping, good communicationd
4 juin 2025
I called to check whether an item was…
I called to check whether an item was in stock and the staff were incredibly helpful. Order dispatched quickly, was well packaged and exactly as described. Would not hesitate to use again.
19 mai 2025
Excellent price but slow delivery
The excellent item price attracted me to KMS Railtech but I had to chase them by email and telephone to secure the delivery as the item had come in to stock but not been sent out. Once sent it arrived in a timely fashion. Hopefully this was just a glitch in their system! I'd have no hesitation in using KMS again.
14 mai 2025
Goods arrived extremely late
Goods arrived extremely late, lack of communication from company when trying to get updates.
29 avril 2025
Order delivered quickly and as expected…
Order delivered quickly and as expected all greatly received
6 mai 2025
Highly recomended
Fast delivery, did not have the item I ordered in stock so provided a free upgrade, couldn’t ask for more.
21 avril 2025
Took 4 months to deliver a simple order…
Took 4 months to deliver a simple order - no customer service whatsoever - no response to phone call nor emails
29 avril 2025
Wrong goods received and no response…
Wrong goods received and no response received after leaving a telephone message or via two messages on their contact messaging option. Very poor.
14 avril 2025
Good to talk to both Karl and Anni!
Good to talk to both Karl and Anni!
Hornby Flirt arrived on time.
Now waiting to order more Hornby HM7000 decoders and bigger speaker.
MG
18 avril 2025
KMS Railtech
Delivered products as soon as they could, following supply issues from Hornby.
Excellent value for money.
Great experience from searching web site to completing order.
18 avril 2025
Excellent
Excellent, fast response. Delivery very well packaged. First class service overall. Very helpful staff at the major exhibitions as well!
3 avril 2025
Simple ordering,fast despatch received…
Simple ordering,fast despatch received within 2 days
14 avril 2025
Received my order promptly and in good…
Received my order promptly and in good condition
31 mars 2025
Arrived in time and well packed.
3 avril 2025
Excellent firm to deal with
Excellent firm to deal with; good communication whether by email or phone.
4 avril 2025
The item was not delivered until a…
The item was not delivered until a month after it was ordered .
Never answered emails . Never answered the phone was always a recorded message.
Would never buy from them again .
I would recommend that nobody buy from them until they get there act together.
2 avril 2025
Ordered on 3rd March
Ordered on 3rd March, first half arrived after ages minus an ST-1 and still waiting for the second half which needs the missing ST-1 adding. Not holding my breath. Tim Bott, Derby
2 avril 2025
A really straight forward purchase…
A really straight forward no hassle purchase. Placed the order, paid, received a confirmation email, goods turned up, well packed as promised. Highly recommend
31 mars 2025
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