Ordered items that were listed as in stock, but they didn't ship until 3 weeks later and emailing support to inquire in the mean time did not get a response in a timely manner. When the products ev... Voir plus
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Lisez les avis des autres
Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't sugge... Voir plus
Quality of product - 1 star - two boots, both different sizes although size 44 on bottom Returns - 1 star a nightmare - nothing on website is correct Communications - 1 star - takes forever then s... Voir plus
L'entreprise a répondu
These boots are amazing, very light weight but robustly made, perfect for walking my dogs across the fells. They arrived much quicker than I thought they would and were well packaged, excellent compa... Voir plus
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Can't remember
Can't remember. So must have be a normal shopping experience without any problems
Received wrong order
Received wrong order
Tried on 2 occasions to contact by email with no acknowledgement
Great ordering and delivery process
Great ordering and delivery process. It was frustrating that the website was down immediately after placing my order and for a few days afterwards so I was a little worried about my order, but it arrived fine and in good time.
Happy
Happy with my purchase but sizes are a little tighter than they shouls be for size 8. But nice quality
Unfortunately my order has been lost…
Unfortunately my order has been lost and there are no other trainers my size available other than a hiking boot which I can't accept as I need a running trainer.
Waiting for response regarding a refund.
Not the company's fault but still disappointed
Boots!
Was advised i would be kept informed by e-mail as to delivery status. This proved not to be the case, so was pleasantly surprised when the goods arrived. Excellent packaging. Very well protected internally. Liked the look of the boots. Fitted well and comfortable to wear.
Originally sent by seller but lost in post
Unfortunately I'm another who hasn't had their item sent, nor any replies to requests for an update via email (no phone number is offered). I'm still hopeful but totally ignoring emails doesn't suggest a customer focused business.
Update.. co did reply and replaced. I've reordered since and no problems
I've not received my order yet
I've not received my order yet. Please refund my money if you can't supply what i ask for. Regards John Lawrence
…Service miserabel
Ich habe schon dreimal geschrieben !!! Antwort bekomme ich keine. Ich muss die Schuhe umtauschen da die grösse nicht passt.
Fast deivery best boots oli have ever…
Fast deivery best boots oli have ever had at great price
Save your money
Ordered was placed on 12.12.22 paid for but boots never arrived. Have contacted Knixmax by email, same outcome, no reply. Would not recommend, very disappointing and total scam.
The boots where comfortable and warm.
As I laced up my new boots the eye hook…
As I laced up my new boots the eye hook broke. So poor quality product. I was offered half of the purchase price as a refund which is terrible. I had to pay to have the boots returned by recorded delivery. When they received my boots my purchase price was refunded in full however it cost me just over £8 to return a shoddy product
I still haven’t received my order
Excellent service
I ordered winter boots for my husband and they were too small. I contacted Knixmax and opted for their 50% off next purchase and no return. This was expedited immediately, I ordered a larger size which were delivered within 2 days 😁
Purchased boots then returned sent…
Purchased boots then returned sent proof of postage to company through email one respone which didn't resolve no money returned and had no more emails so wouldn't recommend
Stock not as advertised.
Advertised size in stock but after placing order I was advised that the size wasn't available. Quickly refunded.
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