Still waiting to find out how to return the wrong filters and get my money back for them. Have had no response from the company
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Lisez les avis des autres
I tried purchasing replacement filters for my EPI810 from the website. I couldn’t find one by searching the model number they have listed in the description. However, one of the replacement filters wa... Voir plus
I have purchased 7 or 8 of these Air Filters because they are exceptional units! They are small, quiet, powerful and take in air from three different directions. I highly recommend this product! I'... Voir plus
Excellent support chat experience. Very thorough and efficient. Got all my information and forwarded it on. I work at a Help Desk myself (Senior level), so I always appreciate a good help desk exper... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The modern home demands modern solutions for everyday routines. Time is more valuable than ever in a world where we’re rushing off to work, trying to find time to run those errands, and making time for friends and family. You deserve smarter home appliances that bring a little more convenience to your everyday routine. So that’s just what we did. KOIOS combines modern innovation with minimalist design to create smart home appliances and gadgets that make everyday home life more convenient. Inspired by the titan Koios from classic Greek mythology, who represented intellect and the inquisitive mind, we’ve made its innovative spirit the driving force behind everything that we do. From our simple, clean design to the smart functions found in each of our devices and appliances, we create solutions that make everyday routines smarter and more convenient. Whether it’s whipping up a quick smoothie in the morning with our sleek immersion blender, cooking up a quick, delicious, easy dinner in our unbelievable air fryer, keeping your home clean with our innovative air purifier, or enjoying the convenience of any of the other must-have appliances and gadgets we have to offer, it’s not hard to see why people all over the world trust KOIOS to make daily living a little more enjoyable. It’s not just about our innovation. It’s not just about the sleek, modern designs. It’s not just about making everyday life smarter. What matters most is that we can help bring much-needed convenience and time savings to your life. That commitment continues to power every decision we make as we continue to innovate and create home appliances that make homes smarter, more convenient, and more enjoyable.
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N'a pas répondu aux avis négatifs
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I needed a humidifier. They sold me one.
Quick shipping and excellent customer service. Product works as expected.
Rey was a great help!
Rey was a great help. Thank you in advance for sending me s replacement part
Joshua
Joshua, was great handling my processing gift order from Amazon, professionalism at its best,
Thanks.
The people at koiosshop.com were disingenuous.
I was led to believe that in return fo providing a review of your Immersion Blender I would receive an Amazon gift card. I provided the review and the required documents, but it appears you have reneged on your part. It's too bad. While I like your Immersion Blender, I will not buy any more of your products, nor recommend other's do so.
Steve Warnick
Agent was extremely helpful and…
Agent was extremely helpful and attentive. Far exceeded my expectations.
Best customer service representative
Hi. I'm Michael Azubike Aniekule... The customer service representative that attended to me is the best.... She was patient and understanding and responding fast enough... I like it.. and most importantly my problem was solved..
he was extremely kind and immediately…
he was extremely kind and immediately helped me to solve my problem
Gracias por responder y explicar cómo…
Gracias por responder y explicar cómo proceder para reclamar mi regalo
Great product and great support
Great product and great support. Have now shown several family members this line of products and they are also purchasing.
Unfortunately I broke my lid to my juicer…
Unfortunately I broke my lid to my juicer and I got the best and fastest help I’ve ever received from any customer service rep. I am grateful and so pleased with my experience. I didn’t know I was within warranty so this was very helpful figuring out how to get my replacement part.
Had issues with my humidifier
Had issues with my humidifier. After chat with service consultant (Cleo), it was determined the unit was bad. Replacement unit being sent.
I spoke with Christine she handled my…
I spoke with Christine she handled my warranty with ease and professionalism. She was very informative and courteous. I would not hesitate to deal with Koioss again!!
Blazing fast resolution
Joshua assisted me with a defective part for my Amazon purchase. He was very polite during the conversation and resolved my issue in no time.
Rey was SUPER responsive
Rey was SUPER responsive. He was empathetic and quickly responded to my issue with an agreeable resolution. Honestly I didn't expect to chat with a real person when I clicked on the chat icon. But I was quickly routed to a real person. Rey answered and explained the initial interaction was an AI bot, but I was talking with a real person now. Our interaction was a very quick, satisfying and efficient experience. Five stars. :)
Very helpful and efficient
Great Products and Service
I love the champagne flutes I received! They are beautiful, have great weight and long stems.
Joy was amazing to work with. She was attentive, insightful and helped any questions that arose. I look forward to receiving my red wine glasses soon. I will frequent this company again.
Jennah was very helpful in Chat
Excellent support chat experience. Very thorough and efficient. Got all my information and forwarded it on. I work at a Help Desk myself (Senior level), so I always appreciate a good help desk experience. Plus, I know what a tough job this is. Keep up the good work. I'm bummed that the seal on my immersion blender leaked, but after this chat, I left with a good feeling about Koios.
Highly efficient customer service
Rey is super fast and efficient in providing great assistance! He is very knowledgeable and has good communication skills.
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