If I could do 0 stars I would. Purchased some denim shorts and when they arrived they were tiny and the button hole hadn’t been cut out so you couldn’t do them up. When I questioned them and asked for... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We ordered a motor that U put together and got a lump of plastic look like it was painted by a baby
Bro this website is actually goated, it arrived in less than a week in good quality, now idk if the colors fade after you wash it once but it's so good the texture and everything. The only problem is... Voir plus
My bad that I trusted this site and ordered immediately when I saw cool clothes, because it’s been nearly 2 months that I made my purchase and it still says they haven’t shipped my order yet, tried co... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
KOYYE, an online shopping website. KOYYE was established in 2018 with the simple mission to give you the opportunity to buy fashion products at an affordable price. We sincerely hope that shopping in Koyye can bring you happiness each time: We provide quality products in Koyye.com, including most of the consumer goods such as clothes, accessories and etc. If you are looking for a fashion product at a reasonable price, Koyye may be your best choice!
Coordonnées de contact
Room 39, 11/F, Meeco Industrial Building, 53-55 Au Pui Wan Street, Fotan, Shatin, N.T. Hong Kong, 999077, Hong Kong, Hong-Kong
- afservice@koyye.com
- koyye.com
1,6
Mauvais
50 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
Réponse de Koyye
Dear Customer,
Thank you for your message.
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Customer Service Team
Foget the rule. There is no such thing as a free lunch
Clothes were nice and fit my perfectly. They weren’t thin like everyone was saying it was. Cant tell if they spelled “forget” as “foget” on purpose considering the words on everything I ordered doesn’t make sense but it makes me love it even more
28 juillet 2022
Avis spontané
I’ve been waiting for 2 weeks now
I’ve been waiting for 2 weeks now, I don’t wanna give you lot a bad review but come on your Insta ad said it’d be 1 week and I’ve waited 2 and I can’t get tracking for it no matter what I do please someone from Koyye answer cause your honestly a good store
19 juin 2022
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message.
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Customer Service Team
Tbh at first i thought this was kinda…
Tbh at first i thought this was kinda fishy because of the bad trustpilot rewiews. But i thought id give it a try. Ordered from austria and it took 17 days to arrive. The clothes looked a bit fifferent than on the pictures but it was still sick. 10/10 would order again.
8 juin 2022
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message.
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Customer Service Team
This website isn't a scam
This website isn't a scam - don't listen to the reviews that say it is. Nearly put me off buying. My clothes arrived in 2 weeks, which is much quicker than I expected considering it is coming from Hong Kong.
Tracking number for your package can be found if you download the Shop app and is easily traced on the website. It was delivered by Royal Mail, which is a huge bonus for me as other couriers are useless.
With regards to the material, I would say it's thinner than my usual clothes but I definitely wouldn't call it low quality... Just different material.
Clothes are a bit on the pricey side but they look really cool and they do a lot of promos.
Will definitely buy from them again.
5 juin 2022
Avis spontané
Brought some bottoms from their online…
Brought some bottoms from their online website hoping they would have the same quality as the pictures but they were a cheap material and looked different in a bad way, you have to pay for it be returned and if you don’t choose that option they will only give you 20% back. Do not purchase.
21 mai 2022
Avis spontané
Réponse de Koyye
Hello, we are regret to see what happened in your order.Would you mind send us your order number and the photos of the item you received to our email address(afservice@koyye.com) so that we can check it for you?
Warning! Don´t purchase!
The quality of the clothes are irl not that good as shown on the website. The quality is very low the color as well as the sewed. If you want to return the order and want your money back you can wait forever and they don´t have the insight to give the money back to you, even if you send it back you don´t get any cent back.
Don´t purchase on this site !!
12 mai 2022
Avis spontané
Réponse de Koyye
Hello, we are regret to see what happened in your order.Would you mind send us your order number and the photos of the item you received to our email address(afservice@koyye.com) so that we can check it for you?
My recent experience
Bro this website is actually goated, it arrived in less than a week in good quality, now idk if the colors fade after you wash it once but it's so good the texture and everything. The only problem is like the price but considering they r the only company that design fits like this it's actually understandable, just use a bunch of promo codes nd you should be fine. It arrived tdy nd so far I'm liking it 8/10 would recommend
5 mai 2022
Avis spontané
Good
So I don't know why they say it's a scam site, I ordered camo men trousers and read the reviews after so I was shocked that I just threw my money out. It took like 3 weeks to arrive, but it turned out to be great! It is comfy as hell and looks CLEEEAAAN!
3 mai 2022
Avis spontané
Poor Quality + only recieved half the goods
First, the quality is way off, second when I recieved only half of the products I ordered customer service suddenly stopped responding to my e-mails when I asked for my money back from the products I did not recieve, 100/10 would NOT recommend!
28 avril 2022
Avis spontané
Réponse de Koyye
Hello, we are so sorry for what happened in your order, would you mind send the email to our email address afservice@koyye.com again?After received that we will check it for you.
No tracking record whatsoever
No tracking record whatsoever. Suspected fradulent website. Been over a week and unable to track my shipment which is fully paid for.
The tracking number provided is invalid.
23 avril 2022
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Also you can track it in this link: https://www.17track.net/en
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
The Worst Experience Ever…
I normally hate writing reviews for products, but this was unacceptable. I ordered two hoodies and they felt like so bad quality. The colors were off from the picture, the one had a hole near the hood itself (I assumed at first it was where the string would go to adjust it, but there were separate holes for that, no string by the way) also I ordered a large and it looked so small… like too small. I will not be ordering from this company again, please don’t fall for this brand.
27 janvier 2022
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email addres afservice@koyye.com then ask for help?
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
DONT BUY
*** quality and extra cost to import in Europa even when i already paid that *** to the site itself
18 janvier 2022
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email addres afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
Tutto bene
Ho trovato la pubblicità su Instagram e mi sono fatto attrarre da una felpa un po' eccentrica e dal prezzo basso.
Ho provato a dar fiducia a questa azienda, anche perché pagando con PayPal si è al sicuro, e mi sono trovato bene.
La qualità non è eccelsa, ovviamente, ma dato il prezzo ci si accontenta.
L'articolo è arrivato in 10 giorni, ben prima dei 30-45 giorni che erano stati preventivati.
Comprerò ancora? Non penso, però sono stato soddisfatto.
17 janvier 2022
Avis spontané
Réponse de Koyye
Poiché supportiamo solo il servizio clienti di posta elettronica in inglese, puoi utilizzare un traduttore online per tradurre questa email oppure, se necessario, possiamo anche utilizzare il traduttore online e risponderti nella tua lingua. Se si verifica un malinteso dovuto alla traduzione, faccelo sapere.
Dear Customer,
Thank you for your order
would you confirm if you have received the order?
The tracking information of this order will be updated at important logistics stations or once it arrives in your country.
Would you mind waiting for more days to see if you can receive this parcel if you still did not receive the order?
If you still can not receive it, please do not hesitate to contact us. We will do our best to assist you in solving this issue.
You contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
Best regards,
Amy
The pants item number POA8410870 are…
The pants item number POA8410870 are trash. Super low quality. They are basically my new pajamas pants now😐. If you're looking for cheaper, yet still quality clothes, this is not the place for u. Many reviews out there are false but take this from a real consumer...They have fast shipping though.🤷
8 janvier 2022
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
Not bad, but not great
Initially I was very concerned that this was a scam. I figured since it was cheap enough I would just throw caution to the wind and if it never showed up it is what it is.
To be honest with you, I got my package in a good amount of time. The clothes that I purchased were not exactly like the picture, and the quality wasn’t terrific, but I’ve worn the clothes and they’ve done a good enough job that I’m not embarrassed to walk around in them. Would I recommend this to someone or purchase something again? No, but honestly for the price it’s really hard to complain. Ended up being just alright
14 décembre 2021
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
very big scammers i've been waiting for…
very big scammers i've been waiting for my refund for months now,no follow up to see if you did get your refund.wand my money back
26 novembre 2021
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
Great online store!!
My order took a long time to come in but when it did!😍
I ordered 2 dresses and a pair of shorts.
The one dress was much shorter that I thight I accidentally ordered a shirt. But the other dress was amazing! Looks just like the photos and is so so cute. The shorts fit perfect and we’re so cute!
Definitely will order from here again
9 juin 2021
Avis spontané
Do NOT do business with this company or it's affiliates!
If I could leave less than 1 star I would. Terrible product service and quality.
Do not be fooled by the web description regarding any item.
28 avril 2021
Avis spontané
Réponse de Koyye
Dear Customer,
Thank you for your message
We deeply apologize for what happened.
Please rest assured that we are always been based on the highest level of customer experience.
Would you try to contact our email address: afservice@koyye.com then ask for help and you will get a reply within 24 hours?
Please indicate your order number or personal information in this link.
https://www.koyye.com/pages/customer-service
We apologize for any inconvenience caused and appreciate your understanding.
Best regards,
Amy
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.