Well. After 5 attempts of contact over 20 days and NO reply. Not great! All I require is a swap of sizes to 2 bracelets, confirming I am happy to pay postage fees. Do these guys check their inbox? I... Voir plus
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Lisez les avis des autres
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Voir plus
L'entreprise a répondu
I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Voir plus
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Coordonnées de contact
Unit 2, WN6 7NR, Wigan, Royaume-Uni
- help@krakenbracelets.com
- krakenbracelets.com
2,6
Bas
299 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing quality bracelet
Love my bracelet seems amazing quality for the price and so pleased with my purchase. Arrived on time and in perfect condition and makes me one very happy buyer and would highly recommend kraken bracelets .
30 mars 2023
Fantastic
Fantastic, the bracelet is high quality and the experience was great.
The bracelet come lose at times but really top quality
30 mars 2023
Not impressed
Not impressed with the branding & fit of this item. Was expecting a branding patch & name on the shackle as in pictures but there is nothing. Also the description says it is supplied with a second shackle but there was nothing. I ordered based on my wrist circumference as instructed but the bracelet is way too big. It is almost like it is a cheap market copy!
2 avril 2023
Great service
Great service. I did leave 1star prior as item not received. However this was rectified. Good products too.
Thanks
31 mars 2023
Excellent service and quality product
Excellent service, great to deal with and a quality product
31 mars 2023
Réponse de Kraken Bracelets
Hi Robert,
Thank you for taking the time to leave us a review.
Just email us at help@krakenbracelets.com and we’ll get a replacement sent out next day!
Kindest Regards
Ed from Kraken Bracelets
The screw has come loose after having…
The screw has come loose after having been tightened with a pair of pliers (due to the same thing happening with the original screw). At £6 per screw, feeling a bit screwed.
30 mars 2023
Great product but sizing is a bit…
Great product but sizing is a bit confusing ordered a medium but it was extra large for me and my friend's.
16 mars 2023
Excellent customer service
I contacted this company about an exchange after ordering the wrong size (my fault, not theirs!). They responded quickly, were very accommodating, and even despatched a replacement before receiving the original back. Delivery was fast on both occasions. Excellent customer service. Would definitely buy from them again.
31 mars 2023
Avis spontané
I ordered a bracelet in mid Febuary
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a replacement which arrived in a few days.
Brilliant response. I would recommend and use again.
17 mars 2023
Problem sorted , first rate
I lost my bracelet as the clasp must have come undone.
Replaced and gave me a second one as well.
Comms not straight away [nor are mine} but they will reply, give them chance
15 mars 2023
Five star company.
I gave it five stars even though my first bracelet didn't arrive. This was rectified quickly. Company couldn't have done more.
1 mars 2023
Good product
Good product - good sizing and good delivery .
Need to get more stock - been trying to order another bracelet for a couple of weeks and out of stock .
26 février 2023
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