Well. After 5 attempts of contact over 20 days and NO reply. Not great! All I require is a swap of sizes to 2 bracelets, confirming I am happy to pay postage fees. Do these guys check their inbox? I... Voir plus
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Lisez les avis des autres
Great company, really quick and efficient. I ordered a wrong size on one bracelet so sent back with prepaid card. Sorted with new size bracelet and returned in 48 hours, awesome service. Bracelets fan... Voir plus
L'entreprise a répondu
I ordered two bracelets in June that didn't arrive. I contacted the support email, and was told they would be resent, however I heard nothing more. Since then, I have sent several chaser emails askin... Voir plus
I ordered a bracelet in mid Febuary. Unfortunately it did not arrive so I contacted the support team. I received a very quick response by Ed who after making sure the address was correct sent a repla... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We sell men's UK nylon nautical shackle bracelets inspired by the Sea. Made for the average Sea Dog! We are based in the UK and ship using 1st class Royal Mail next day delivery.
Coordonnées de contact
Unit 2, WN6 7NR, Wigan, Royaume-Uni
- help@krakenbracelets.com
- krakenbracelets.com
2,6
Bas
299 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service 👍
20 juin 2023
Damaged bracelet.
I had a damaged bracelet from this company and contacted them about repairing it however they offered to replace it immediately. I had a new bracelet within a week. The service was first class and the bracelet was top quality. I cannot recommend this company highly enough.
8 juin 2023
Avis spontané
Incredible service and even better…
Incredible service and even better quality, I will definitely be ordering again.
14 juin 2023
Avis spontané
Absolute quality items
Absolute quality items, super speedy free delivery and brilliant value. Awesome company
3 juin 2023
Avis spontané
Great bracelet x even better customer…
Great bracelet x even better customer service. Thanks Kraken , cool name as well!
25 mai 2023
Avis spontané
Good service
Bit of an issue with royal mail delivering the item as it never showed up, upon contacting kraken they sent a temp replacement as the one I had ordered was not in stock, replacement soon followed
2 mai 2023
I have brought more than one bracelet…
I have brought more than one bracelet off kraken and each time
I have been more than happy with the experience and quality of the bracelets
My last purchase the bracelet was late due to no fault of kraken and once emailed they sent another bracelet out no questions asked due to a fault royal mails side.A great personal touch from a great company I have used more than once and will recommend to anyone.
23 mai 2023
Avis spontané
I lost the pin of my bracelet and they…
I lost the pin of my bracelet and they kindly and quickly replaced it.
14 mai 2023
Avis spontané
Great customer service from the Kraken team!
I purchased a couple of Kraken bracelets a few months ago, and love them. I was devastated when I lost the fastening pin off one of them a few days ago.
I messaged the Kraken team hoping to be able to buy a replacement pin, and the very next day I received one through the post - completely free of charge!
This company could teach a lot of the bigger companies a lot about customer service. I’m already planning to order more as they have proved they value me as a customer.
19 mai 2023
Avis spontané
First one never arrived second one took…
First one never arrived second one took to long to arrive in my opinion
29 avril 2023
Simply couldn’t be more pleased with…
Simply couldn’t be more pleased with the product and delivery time, all as advertised.
Thank you 🙏🏽
2 mai 2023
Great Customer service
Had a slight hiccup at first, but Ed went above and beyond to sort things out very happy with my bracelet!
28 avril 2023
Great company to deal with
Great company to deal with. Had an issue with the clasp coming loose. They sent a new one out. Great customer service and great product. I was just unfortunate.
23 avril 2023
Great customer service and great product
17 avril 2023
Great product at a very reasonable price
23 avril 2023
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