K Stars Avis 

363
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Myself and my daughter queued up to go to KStars. The queue was fast moving, and the staff were excellent at keeping everyone updated. Shopping in K Stars was a fantastic experience ( especial... Voir plus

Noté 5 sur 5 étoiles

I found KSTARS through their social media and decided to give them a go as I’m always buying CDS! They really did not disappoint. Fast delivery, excellent customer service and lovely staff, well packa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

K-stars is my go to kpop shop / shipper in the UK. Their prices are super competitive for the reliability and security they offer. The staff are super nice too - always friendly and super helpful wh... Voir plus

Noté 5 sur 5 étoiles

Kstars in my opinion is the best kpop shop in the UK! I've ordered around 10 times from them and visited them in their physical store and every experience I have had has been amazing! They always an... Voir plus

À propos de l'entreprise

  1. Centre commercial
  2. Magasin de disques compacts

Écrit par l'entreprise

We are a leading UK supplier of Kpop albums and merch! Importing Korean and Japanese goods for international fans to purchase


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

363 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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N'a pas répondu aux avis négatifs

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4,8

Tous les avis

(363)

13 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really good range of merchandise.

Really good range of merchandise.
I have bought in store before and always enjoy shopping in K Stars. This was my first on line purchase. After I placed my order it arrived in good time and in perfect condition.

24 août 2023
Logo de K Stars

Réponse de K Stars

Thank you for your kind review! We hope to see you again soon in store!

Noté 5 sur 5 étoiles

KSTARS IS THE BESTTT

My experience was amazing!! KStars is definitely one of the BEST kpop stores in the UK and they always have the things I’m looking for. The staff are so sweet and always helping!!

24 août 2023
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Réponse de K Stars

Thank you so much, we're so glad you like our shop! I hope we'll see you again soon!

Noté 1 sur 5 étoiles

Poor customer service

Used to be a great shop with a large variety of groups. These days they only focus on 2 groups charging ridiculous prices and have set days with limited merch for these 2 groups.
Would be nice if they stocked merch of other groups and celebrated other groups as much as they do ateez and stray kids.

Staff are also horrible, unapproachable and make customers feel like a chore and guiltily for having questions. Found a better place to get my albums as I’m fed up of seeing the same 2 groups over and and over again

14 juillet 2023
Avis spontané
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Réponse de K Stars

Hi There!

We are extremely sorry for any disappointment you had upon visiting our store. We discuss a lot of potential events among our team for different groups, however as the fanbases for those specific groups are larger, we tend to get more requests/merchandise for these groups! If there are any groups you would like to see us have events for in store, please let us know as we always like to hear what our customers want to see from us!

As for any of our staff seeming unapproachable, please can you reach out to us via email/through our social media with any experiences you have had, as we take customer service in store very seriously and never want any of our customers to feel this way! We pride ourselves on always being approachable, and love talking with our customers and are happy to answer any questions they may have. If you have had a bad experience in store we deeply apologise, and would appreciate it if you could give us any more details on this so we can rectify the situation with our employees if necessary.

Thank You,
-KStars Team (Cat)

Noté 5 sur 5 étoiles

i ordered a NewJeans album (Haerin…

i ordered a NewJeans album (Haerin bluebook) and it came very quickly about 2/3 days nothing was damaged and all packaged very nicely

12 juillet 2023
Avis spontané
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Réponse de K Stars

Hi There!

Glad to hear you had a good experience shopping with us! We appreciate you leaving this review and hope any future orders you place with us also only bring positive experiences!

-KStars Team (Cat)

Noté 5 sur 5 étoiles

My go to kpop store!!

Always has perfect packaging and delivery!! Great stock and prices, always recommended :)

23 juin 2023
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Réponse de K Stars

Hi There!

Thank you so much for leaving this review, we always want our customers to be satisfied with our services! We hope to continue providing good experiences when you shop with us.

-KStars Team (Cat)

Noté 5 sur 5 étoiles

Kstars is the best kpop store in the uk…

Kstars is the best kpop store in the uk hi I buyed from kstars since September 2020 and the old kstars used to be in alflecks and the first item I bought from kstars was a tata plush which I still have at home

20 juin 2023
Avis spontané
Logo de K Stars

Réponse de K Stars

Hi There!

Glad to hear you had a good experiences when shopping with us! Thank you for being a long-time customer with us - we hope we continue to give you good experiences in store!

-KStars Team (Cat)

Noté 1 sur 5 étoiles

Received pc with defect. Got no refund or new pc

I bought over ten photocards from them but one was clearly damaged :'( And I waited a long time for the pcs to arrive, I was so excited. I have unboxing video proof of it arriving with defect. They blamed the customs for opening the letter but the customs did not take the pcs out of the toploaders and sleeves! Got no refund or new pc. I'm very sad cuz this pc is no longer in print and I'll have to buy a new one..

10 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

i absolutely adore kstars

i absolutely adore kstars, i live in a town where kpop isn’t known and during my first visit to manchester, i visited kstars, the staff were so lovely and welcoming and made me feel so accepted. kstars is now my go-to place to purchase all my kpop albums and merch from. i love being able to support them. i’m visiting manchester again in june and can’t wait to go to kstars again. thank you for making me feel loved and accepted with my love for kpop. i couldn’t recommend a better company. keep doing what you’re doing 🫶🏻

23 mai 2023
Noté 5 sur 5 étoiles

Great as always!

A great company to buy from! Quick postage, lots of products, good prices. One of my favourite K-Pop sources!

Packages are always well wrapped and secure.

23 mai 2023
Noté 5 sur 5 étoiles

Wonderful shop

Wonderful shop, extremely kind owner, really cheap prices better than any other mainstream K-pop shop, fast and efficient, my go to shop for K-pop albums

23 avril 2023
Noté 5 sur 5 étoiles

My prefered store for all things kpop

Always great. Has good stock, and a large range, and keeps on top of major comebacks.
Items come packaged well and fast.
Just wish you had more sales or incentives for repeat customers.
My preferred store.

23 avril 2023

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