LANDBAY Avis 

639
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Prompt, fast, reliable, and consistent. Cannot fault them, and will certainly recommend to more of my clients.

Noté 5 sur 5 étoiles

we came to landbay late in the day on a modern auction purchase after previous lender let us down. underwriter (David F) was superb, totally got the urgency of the situation. can't expect that sort of... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Landbay agreed the mortgage so i'm grateful. They only issue mortgage offer for 3 months (even for new builds). Offer extensions are non-existent, pick a new product. Buildings Insurance Quote requi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have recently regularly been using Landbay to place 6 bed HMO mortgages. Our client is a portfolio landlord (lots of experience with several lenders!) and always comments on how sleek Landbay's use... Voir plus

À propos de l'entreprise

  1. Institution financière
  2. Opérateur de marché

Écrit par l'entreprise

Landbay is an award-winning specialist buy-to-let lender providing landlord lending solutions via our intermediary network. Our team offers in-depth knowledge of the buy-to-let mortgage industry, combined with a technology-enabled approach to lending, which equips us to take on complex cases.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

639 avis

5 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,4

Tous les avis

(639)

128 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Landbay are a delight to work with!!

Landbay are a delight to work with!!

I highly recommend using them as the allocated underwriter and personal service cannot be faulted and I will always use their services for complex cases.

13 août 2024
Avis spontané
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Réponse de LANDBAY

Hi Sharon,

Thank you for your review. We're glad you enjoy working with us and we're able to help with your cases!

Noté 5 sur 5 étoiles

What a great lender

What a great lender, always in hand to help make the case fit, listened to use and once we found the correct rate to help the loan fit on a ltd co BTL the mortgage was produced in hours! will def use again!

31 juillet 2024
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Réponse de LANDBAY

Thanks Natalie! We look forward to working with you again soon.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, swift responses and direct access to the underwriter. How refreshing is that!
Chloe was always so helpful and was ALWAYS available to speak to me which made the whole process so much easier. Thank you Chloe

26 juillet 2024
Avis spontané
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Réponse de LANDBAY

Hi Emilio,

Thank you for leaving a review. We've passed this on to Chloe!

Noté 5 sur 5 étoiles

Very quick turnaround on underwriting

Very quick turnaround on underwriting, quick system. Easy upload of docs. No unnecessary underwriting requests. Very impressed.

12 juillet 2024
Avis spontané
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Réponse de LANDBAY

Thank you Vanessa. We're glad you enjoyed working with us!

Noté 5 sur 5 étoiles

Very smooth processing

Very smooth processing. Welcome assistance from the BDM Ian. Very clear list of requirements and speed of processing from the underwriter James.
Very please with the outcome and impressed with the way the case as been handled.

3 juillet 2024
Avis spontané
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Réponse de LANDBAY

Hi Mark, thank you for your feedback. We have passed your review on to Ian and James.

Noté 5 sur 5 étoiles

HMO Remortgage

very easy to deal with and regular updates. special thanks to Jasmin Locke on a recent case that made Landbay, as always, very easy to deal with for cases

21 juin 2024
Avis spontané
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Réponse de LANDBAY

Thank you Jordan! We've passed this review on to Jasmin.

Noté 5 sur 5 étoiles

Efficient at every stage

The system was easy to use, great support and service from the team and updated at every stage. Very efficient and the product offering was superb.

21 juin 2024
Avis spontané
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Réponse de LANDBAY

Hi Lucy,

Thank you for your review. We're glad you enjoyed using our broker portal and our products.

Noté 5 sur 5 étoiles

A helpful BDM

A helpful BDM, an understanding and communicative Underwriter and a Head of Sales who got involved.

20 juin 2024
Avis spontané
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Réponse de LANDBAY

Thank you Chris! We're glad you enjoyed working with us.

Noté 5 sur 5 étoiles

Enjoyable experience

Jon Braddick, BDM, very approachable and know what help is needed .
Shalini Tamang,Underwriter, understand the case really well and help to solve the valation problem and always keep us updated.
Plus their system is very simple to use.

7 juin 2024
Avis spontané
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Réponse de LANDBAY

Hi Nan,

Thank you for your review and feedback. We have passed this on to Jon and Shalini.

We look forward to working with you again soon.

Noté 5 sur 5 étoiles

Very easy to deal with..

Very easy to deal with... Good BDM's and underwriters.
It was an easy process and Landbay are a lender I would use again.

6 avril 2024
Avis spontané
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Réponse de LANDBAY

Hi Ian, thanks for your review. We're glad you found our process easy and hope to work with you again soon!

Noté 1 sur 5 étoiles

Absolutely the worst lender I have ever…

Absolutely the worst lender I have ever dealt with. My experience with Landbay Mortgages has been nothing short of a nightmare. Initially, I was on a fixed-rate mortgage, which suddenly switched to a floating rate without proper notice, effectively doubling my mortgage payments. The new rate was so exorbitant that I had to negotiate a payment plan just to manage the skyrocketing costs.

The ordeal didn't stop there. After enduring months of delays because they kept requesting additional documents, the head underwriter finally approved my new mortgage. However, just when I thought the nightmare was over, they pulled the new mortgage offer without any valid reason. This happened after they had dragged the process out long enough to push me into arrears and force me into a payment plan under the oppressive floating rate.

Landbay Mortgages' incompetence and unscrupulous practices are appalling. They have no regard for their clients' financial stability and seem to thrive on creating distress. Their constant delays, changing terms, and ultimate withdrawal of the approved mortgage demonstrate a complete lack of professionalism and reliability. I urge anyone considering Landbay Mortgages to steer clear and find a more trustworthy lender. This company is an absolute disaster and will only lead you into financial ruin. Avoid at all costs.

27 mai 2024
Avis spontané
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Réponse de LANDBAY

Dear Vivek,
 
We understand that mortgage terms can be complex, and we appreciate your patience in allowing us to look into your case.
 
A fixed-rate mortgage will always revert to a variable rate once the fixed period ends, which was 5% + BBR, as detailed in your mortgage offer. It also outlines when the fixed rate period ends.
 
We also notified your broker 90 days before the end of your current fixed deal and then we notified you 30 days before.
 
Regarding rescinding your new mortgage offer, Landbay is a responsible lender with strict policies that need to be met to consider a new application.
 
I appreciate that this isn't the outcome you would've wanted. However, I hope that our response clearly explains why we have made this decision.

Noté 5 sur 5 étoiles

Scott (Underwriter)

Scott (Underwriter), was amazing. Constantly keeping me updated and being proactive. So grateful he was dealing with this case as I don't think it would have been offered without him.

29 mai 2024
Avis spontané
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Réponse de LANDBAY

Hi Creig, thank you for your review. We're glad you enjoyed working with Scott and have passed this on to him.

Noté 5 sur 5 étoiles

Virtually unparalleled access and…

Virtually unparalleled access and excellent service from Landbay's underwriter on a number of recent cases, without which it's entirely possible none would have proceeded with this lender.

29 mai 2024
Avis spontané
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Réponse de LANDBAY

Thank you Ron! We look forward to working with you again soon.

Noté 5 sur 5 étoiles

Landbay from enquiry to offer

Landbay from enquiry to offer - simple application process, with shopping list of requirements and items conditioned for offer made the application process transparent and achievable there by meeting clients objectives - Very happy

22 mai 2024
Avis spontané
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Réponse de LANDBAY

Hi Paul, thank you for your review. We're pleased you found the application process simple and hope to work with you again soon!

Noté 5 sur 5 étoiles

Great lender

This lender delivered a quick efficient service throughout. Great product and very helpful. Harry was always on hand to answer any queries. Highly recommend

20 mai 2024
Avis spontané
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Réponse de LANDBAY

Hi Marian, thank you for your review. We're glad you enjoy our products and working with Harry.

Noté 5 sur 5 étoiles

Simrat the underwriter was amazing

Simrat the underwriter was amazing. kept in contact with me. friendly. Even called me to offer a cheaper rate before pressing the green light on the mortgage offer! amazing. keep up the good work.

20 mai 2024
Avis spontané
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Réponse de LANDBAY

Hi Jahan, thank you for your review. We've passed your feedback on to Simrat!

Noté 1 sur 5 étoiles

Avoid at all costs

It took over a year and still no mortgage in place so I had to go to another provider. Very slow and difficult to work with- take my advice and never use this company as I certainly never will again, even if they are the 'cheapest'. It got to the point where I had to complain about the complaint because it took a long time for anyone to get back to me!

10 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great pre application advice from…

Great pre application advice from Shannon, BDM and clear requests from Chris Plasterer in underwriting team. The ability to have a conversation with both of these people at Landbay mad the journey for UK Adviser and the client much better

15 mai 2024
Avis spontané
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Réponse de LANDBAY

Hi Michelle, thank you for your review. We've passed this on to Shannon and Chris. We hope to work with you again soon!

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