Cypress Quay Avis 

115
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I've been going here for a good year and a half now for Electrolysis treatment. Natasha and all of the girls are wonderful and incredible considerate. You are treated incredibly well and given pl... Voir plus

Noté 5 sur 5 étoiles

I've been coming here for the past year for laser with Jen and more recently for facial electrolysis with Lucie. I've had great results and enjoy talking with them at each session, makes the whole exp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Natasha and the rest of the team are the kindest and most helpful lot I have met. At first, I was incredibly apprehensive. I’m not someone who’s into beauty or skincare but I wanted electrolysis... Voir plus

Noté 5 sur 5 étoiles

I’ve been having laser treatments with Jen for the last couple of months and not only am I seeing great results, I am always at ease! When booking my major concern was being uncomfortable having i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique dermatologique
  2. aussi dans
  3. Centre d'épilation laser
  4. Institut de beauté
  5. Magasin de vitamines et compléments alimentaires
  6. Service d'épilation à l'électrolyse

Écrit par l'entreprise

Cypress Quay is Manchester's specialist laser and skin clinic, offering advanced aesthetic treatments in a welcoming and inclusive environment. We are proud to provide expert electrolysis and laser hair removal for everyone, including transgender and non-binary clients on their gender affirmation journey. Led by the highly qualified Lucie and her team, we are committed to delivering the highest quality, professional care. Ready for your transformation? Visit our website to book a consultation and discover why we are a top-rated aesthetic clinic in Manchester.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(115)

8 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

I am very disappointed by my treatment

I am very disappointed by my treatment. I am at my 7th session for full legs and underarm and I still have a lot of hairs on my legs. Jen is lovely but I paid 750£ to have results, and they are not here. The machine they are using is definitely not a laser like you would have at a dermatologist laser clinic. I don't recommend, super expensive and not worth it.

19 mai 2023
Avis spontané
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Réponse de Cypress Quay

Hi Ornella,

Thank you so much for taking the time to review us. I am really disappointed to hear that you are so unhappy with your treatment. On speaking to your therapist she said that you hadn't mentioned you were unhappy at your last appointment.

At The Laser Lounge, we strive to provide extremely high quality results from well trained staff and if this is something we haven't delivered then we would always rectify. However, I must point out that laser hair removal does not come with a guaranteed result and there are a select few people who it doesn't work for. With this in mind it is always mentioned at the consultation and on the consultation forms to be as transparent as possible.

We use a laser diode machine which is perfectly adequate for our clinics needs as it is the best machine for our demographic of client. I cannot comment on what machines would be used in a dermatologist clinic but as an experienced laser therapist myself I can vouch for the fact that the machine we use is more than suitable for laser hair removal.

1 star reviews are truly devastating to a small business and I am genuinely upset that you did not raise your worries with Jen at your last appointment or with the clinic directly so that we could have done something to address your concerns.

Again, I thank you for taking the time to write this review and I will ensure that the negative feedback is used to improve our service in the future.

Kind Regards,

Lucie
Clinical Director
The Laser Lounge Media City

Noté 5 sur 5 étoiles

🌟🌟🌟🌟🌟

I've been coming to The Laser Lounge for around a year and a half now! All the ladies are absolutely lovely, so welcoming and friendly! Clinic is gorgeous and spotless! Lucie has been incredible throughout my laser hair removal journey!

12 novembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Elisha!

Noté 5 sur 5 étoiles

Regular customer

I've been going to the Laser Lounge for and year and a half now(different areas) and all I can say is it's definitely worth it.
The girls are amazing, I've been attending appointments with Jen and she is lovely - very professional, yet friendly - she will make anyone feel comfortable.
The process is painless and definitely reduces hair.
I would 100% recommend.
The new clinic is literally 5min walk from the old one and it's very easy to find it.

8 novembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Denitsa!

Noté 5 sur 5 étoiles

Professional & great experience

I’ve been coming here for years and I wouldn’t go anywhere else! Everyone is so professional and it makes me feel at ease especially when getting full body laser. I’ve almost finished my 2nd course of treatments and will be buying top up treatments now as I can never go back to shaving/waxing after experiencing laser hair removal.

1 octobre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Miriam!

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️ Cannot recommend Laser…

⭐️⭐️⭐️⭐️⭐️ Cannot recommend Laser Lounge enough!

I've wanted laser hair removal for years but always been too scared to take the leap! A friend recommended Lucie and her team. I'm plus size, have PCOS and was really nervous, the consultation put me at ease immediately, Lucie was so friendly and explained everything to me and answered all of my questions and concerns. I had my first session at their new site which is beautiful (with FREE parking!). Jen did my first treatment, again I was nervous but she was so lovely and helped me feel calm. The treatment was so much quicker and nicer than I expected. It wasn't painful at all, it just felt warm. I'm really looking forward to seeing the results and grateful to the team for being so kind and patient!

10 novembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Siobhan for a lovely review!

Noté 5 sur 5 étoiles

I have been coming to Laser Lounge…

I have been coming to Laser Lounge since July for laser hair removal and fat freezing with Jen. She has made me feel so at ease, explaining the procedures and what it entails, I even look forward to going !! I would most definitely recommend them

18 juillet 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Susan!

Noté 5 sur 5 étoiles

Very welcoming and professional

Very welcoming staff. I have appointments with Lucie every couple of weeks or so and trust her 100% with my electrolysis! They’ve also recently moved to a new building which is much better, with their own space rather than being tucked away in Media City. Oh, and free on-site parking is a definite plus.

I’ve pre-paid for 10 sessions, so I think that shows the level of confidence I have is very high.

12 novembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Dani!

Noté 5 sur 5 étoiles

Cannot recommend enough!!

I’ve been coming to Laser Lounge just a little over 2 months having regular electrolysis sessions. Lucy is lovely and makes you feel so at ease, she talks you through the process and is very realistic and honest with her results (which has been rare in my personal experiences previously). The results are exactly what I expected and what was outlined to me at the consultation and I feel so so happy with them. I previously really struggled with confidence and being in certain lights but it no longer consumes me and I’m just really grateful that I discovered Laser Lounge! Would recommend to anyone a hundred times over.

1 octobre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou so much Tyler!

Noté 5 sur 5 étoiles

Amazing results, friendly staff & reasonable price

My experience with Jen has been great! I’ve only had 2 sessions of laser and I’ve had amazing results. It’s completely pain free and a friendly atmosphere. Love the new salon and such a reasonable price, just wish I’d come sooner! x

17 octobre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Alice!

Noté 5 sur 5 étoiles

So happy I took the plunge and booked…

So happy I took the plunge and booked laser hair removal, even happier I done it with the laser lounge. Friendly and experienced staff, easy to get in touch with and a comfortable experience.

17 novembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Rachel!

Noté 5 sur 5 étoiles

Excellent experience and friendly

At first I was nervous to seek laser hair removal but I found The Laser Lounge online, and they have been excellent.
They are really nice and friendly, fully accepting and embracing me. They've been completely reassuring so I can be confident in the results I'm seeing. They were very clear at explaining how it all works and what to expect, and were keen to listen to any questions I may have.
They have been very open and transparent about everything so I've felt well informed. There has been very clear communication every step of the way so I know what to do and get clear reminders for when my appointments are.
Being at MediaCity is an easily accessible location too, which I've found really helpful.

I would 100% recommend, and will definitely be going there for any additional future treatments

15 septembre 2022
Avis spontané
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Réponse de Cypress Quay

This is lovely! Thankyou Mona!

Noté 5 sur 5 étoiles

Easy, friendly, quick and effective!

Thought about laser hair removal for years, wish I’d done sooner! Friendly staff and really nice and clean setting. The lip and chin treatment is done in 5 minutes - I pop over on my lunch break, it’s so convenient, discreet and no redness.

26 septembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Kate!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Really pleasant service and put me at ease, as well as giving knowledgeable answers to any questions. Highly recommended

21 septembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou!

Noté 5 sur 5 étoiles

Fantastic gem of a place in Media City

Fantastic gem of a place in Media City. I have had several laser hair removal sessions and fat freezing sessions. Jen is accommodating, professional, knowledgeable and just lovely. Hands down recommend.

13 septembre 2022
Avis spontané
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Réponse de Cypress Quay

Fantastic! Thanks Charlotte!

Noté 5 sur 5 étoiles

Laser Lounge

Great service and very friendly team - I’m very happy with the results and the value for money

17 septembre 2022
Avis spontané
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Réponse de Cypress Quay

Thankyou Michael!

Noté 5 sur 5 étoiles

After feel uncomfortable a not being…

After feel uncomfortable a not being able to leave my house that often, after what seemed like forever searching for someone to help me with my problem I came across these lovely lady’s.
Jen has made me feel so comfortable throughout each an every one of my sessions! Making sure I’m okay. Nicest person I’ve come across in a long time. I would 100% recommend her to anybody that asks me. No place at rather go. Very professional. Thank you again Jen

17 septembre 2022
Avis spontané
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Réponse de Cypress Quay

This is lovely! thankyou Abbie!

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