Lasheyhair Avis 

125
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Delivery time can be better. Took an entire week. Consider adding more inventory to your amazon shop so customers can hve wuicker access through prine. The hair i wanted was not available on your amaz... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely love the texture and how seamless the tracks are. Only issue is that the colour is slightly lighter than natural back. Looking forward to seeing how they hold up after washing and styling

L'entreprise a répondu

Noté 4 sur 5 étoiles

Recommend washing hair before use due to it odor. Beyond that hair held curl after washing and was soft. I would say decent quality for price.

Noté 5 sur 5 étoiles

This hair company is very responsive and provides quick shipping. I received my order in 2-3 days. The quality of the hair is very good. Little shedding, clean, soft, curls well, and was colored exact... Voir plus

L'entreprise a répondu


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

125 avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(125)

125 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Scammer vibes

Took over a month to get the item seems it was mailed after I opened a dispute with my credit card company. They claim it was held up in customs for over a month but shipping address was from US. I returned the product about 20 days ago and they still have not issued a refund. I have to dispute this charge again. This is a very shady company would not recommend.

31 décembre 2025
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hi Janet
Your experience is very important to us, and we take all feedback seriously. Our email team is following up with you via email to better understand the situation and offer support. We hope this helps address your concerns and that we can provide a more satisfying experience in the future.

Noté 2 sur 5 étoiles

I ordered on 2/9/26

I ordered on 2/9/26. Did not receive my order until 2/18/26. It was BOGO sale. I only received one set of clips in. Not 2 sets as BOGO sale indicated. Disappointed highly!

18 février 2026
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hello, we sincerely apologize for the incorrect item you received. We have reached out to you and would like to obtain your order details so we can resolve this issue for you.

Noté 1 sur 5 étoiles

Do not buy they are a scam and will…

Do not buy they are a scam and will send you the wrong items on purpose

13 février 2026
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hello, we sincerely apologize for the incorrect item you received. We have reached out to you and would like to obtain your order details so we can resolve this issue for you.

Noté 1 sur 5 étoiles

scam!!!!!!!!!!!!!!!!

I ordered for starters I did NOT get the promo I purchased, and the product I did receive did not blend so I requested a refund/ return label. They asked for more info, I gave another detailed discription & added pictures and screenshots, and they just keep responding the same way.... The response was always " We want to fix, what is wrong?" We did this 3 times ARE YOU KIDDING???? Just give me a refund. I feel they are stalling, or the responses are automated bots, and this company from China,( which has no contact info available, only email) is a complete scam!!! DO NOT BUY! I reported to BBB to help with my refund and to protect other consumers. The reviews on their site are definitely bought.

2 février 2026
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hello, we sincerely apologize for the incorrect item you received. We have reached out to you and would like to obtain your order details so we can resolve this issue for you.

Noté 5 sur 5 étoiles

Wore the colored clip-ins to a…

Wore the colored clip-ins to a Christmas party and let me tell you, under the lights? The shine was everything. Friends were shook when I told them it wasn't my real hair lol.

19 janvier 2026
Logo de Lasheyhair

Réponse de Lasheyhair

Hi Megan
Thank you so much for taking the time to write this review for us. We are glad that you love our products and leave a great compliment on them. It is our pleasure that you enjoy our goods and services. Our aim is to enhance our customers' satisfaction.

Noté 1 sur 5 étoiles

I ordered on December 13 and have yet…

I ordered on December 13 and have yet to receive a tracking number or the product. Was working with my credit card and they sent evidence that they are not a scam company but I have reviewed NOTHING and it has been over a month. Your company is definitely a SCAM!! Wish I had Google you before I ordered. Have email several times and got nothing until I tried to get my money back and still no product.

22 décembre 2025
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hello, we sincerely apologize for the incorrect item you received. We have reached out to you and would like to obtain your order details so we can resolve this issue for you.

Noté 3 sur 5 étoiles

Ordered on 12/28 and to date 1/19, still no hair with no communication from company. Buyer BEWARE!

Ordered on 12/28 with a January 7 delivery date and I never received my hair. 3 emails to customer support and all I get is "please be patient". Bad business and I'm wondering if I got scammed. If hair is on backorder it should state that clearly on the website when ordering because I would have ordered elsewhere. My next step is to dispute with my CC company.
UPDATE: I finally received my hair today 1/31. Apparently it was held up in customs.
Changing my star rating from 1 star to 3 because the quality of the clip ins is superb.

26 décembre 2025
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hi J Marie
We are thrilled that you recognize the quality of our products. We sincerely apologize for the delay in your order being held up at customs, which resulted in an unpleasant shopping experience. In response to this issue, we have optimized our logistics services. Should we have the opportunity to serve you again, we will ensure you enjoy a seamless shopping journey.

Noté 1 sur 5 étoiles

Order Never Received, Poor Customer Support

I do not recommend this company based on my experience.
I placed an order on 12/27/25 with an expected delivery date of 01/07/2026. As of 01/19/26, I still have not received my package. There have been no shipping updates or movement, and customer support has not been helpful or provided any resolution.

How this company can improve:
• Provide accurate shipping timelines
• Offer real-time tracking updates
• Respond to customers with clear, timely solutions when delays occur

Until these issues are addressed, I would not order from this company again. I can’t comment on the hair quality since my package was never received. I recommend purchasing through Amazon so you’re protected if there are delivery issues.

14 janvier 2026
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hello Paris

We sincerely apologize for the delay in delivering your order. We understand the inconvenience this has caused and offer our heartfelt apologies.

It is absolutely not our intention to leave your issue unresolved. According to logistics information, the package is currently awaiting customs inspection due to unforeseen circumstances with the carrier. Our service team has already contacted you via the email registered with your order and will provide direct assistance.

We are committed to resolving this matter promptly to ensure you receive your items or a satisfactory solution.

Sincerely,
The Lashey Hair Team

Noté 1 sur 5 étoiles

Purchased on Dec 16th

Purchased on Dec 16th, I also understand business but I have been in communications with the company now we are at a month still no tracking # still no product. Never again will I do business with this company. Smells like a FRAUD!

17 janvier 2026
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

We sincerely apologize for the delay in delivering your order. We understand the inconvenience this has caused and offer our heartfelt apologies.

It is absolutely not our intention to leave your issue unresolved. According to logistics information, the package is currently awaiting customs inspection due to unforeseen circumstances with the carrier. Our service team has already contacted you via the email registered with your order and will provide direct assistance.

We are committed to resolving this matter promptly to ensure you receive your items or a satisfactory solution.

Sincerely,
The Lashey Hair Team

Noté 1 sur 5 étoiles

I wish I could say positive things

I wish I could say positive things. I know issues occur in business all the time. How you handle those issues is more important than whatever it is that happened. The customer service for this site is TRASH!! 3 weeks shipping when the site says 3-5 days with no communication about a delay and when you reach out you get ignored until you post publicly. I don’t even want the hair anymore. I’ll never do business with this company again.

9 janvier 2026
Avis spontané
Logo de Lasheyhair

Réponse de Lasheyhair

Hello, we apologize for the delay in receiving your shipping notification. Your package was delivered last week, and we have already sent you the tracking information. Should you have any further questions, please feel free to contact our customer service team for the quickest response.

Noté 5 sur 5 étoiles

I have been cleaning

I have been cleaning, conditioning, and reusing these for a full year now, and the hair is still in excellent condition. I haven't had any problems with knots, which is really impressive.

1 octobre 2025
Noté 5 sur 5 étoiles

Great customer service!

Great customer service! The Lashey clip in human hair extensions I received appear to be excellent quality. Customer support department responded quickly to my emails and extremely helpful regarding my order to offer an alternate item for the one that was out of stock. Items were shipped out fast and received in a few days. Would definitely refer family and friends to purchase from Lashey Hair.

29 septembre 2025
Avis spontané

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