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Lisez les avis des autres

Noté 5 sur 5 étoiles

From reading the original story to receiving my first tin of Lavoir La Lessive the whole experience has been magical. The communication right from the start and the product delivery exection is excel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just received my second container of laundry soap from Lavoir and I am extremely happy with my order! It arrived packaged with such great care and attention to details so that the long journey was n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The packaging and presentation are exceptional. The handwritten note, peg and tea towel were such thoughtful touches. The jumper washing fluid itself is excellent: my woollen jumpers look like new and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What an amazing surprise receiving this order. The smell of the laundry liquid is beautiful and nostalgic, together with the enclosed letter, monogrammed teatowel, wooden peg and dispenser. This w... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de produits de nettoyage
  2. aussi dans
  3. Service e-commerce

Écrit par l'entreprise

It started with Mamie Lou hanging sheets out in the garden — the smell of Marseille soap caught on the wind, linen gone stiff and sweet in the sun. That smell is where LAVOIR begins. It's an homage to her and to the women before her — mothers, grandmothers, aunts — for whom looking after a home was never a chore but a quiet practice, done properly, without being asked. La Lessive is our attempt to bottle what she knew: soap flakes from Marseille, a fragrance developed in Grasse, poured by hand in small batches. Not perfect, not clinical — just done the way it was always done, before convenience replaced care. Because linen remembers.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(43)

43 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Whst an experience taking boring out of laundry.rom reading the original story to…

From reading the original story to receiving my first tin of Lavoir La Lessive the whole experience has been magical. The communication right from the start and the product delivery exection is excellent. The product arrives in a beautiful cardboard wrapped, string tied box complete with old French stamps and sealed with a Lavoir seal. Taking you back to a by gone era. The product performance is superior, leaving a delicious fragrance after washing. My white towels seem much whiter. I like the product so much I bought a second tin.

20 septembre 2026
Avis spontané
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Réponse de LAVOIR

Bonjour Catherine,

What a wonderful review to read. Thank you so much for taking the time to write something so thoughtful. When I first started LAVOIR, I never imagined that the little details I cared so much about would mean quite as much to others.

And knowing you've returned for a second tin is perhaps the loveliest compliment of all.

Thank you for being part of this little adventure.

With care,
Alex

Noté 5 sur 5 étoiles

Arrived beautifully packaged

Arrived beautifully packaged, felt like a real treat and it was, the customer service from Alex was second to none and the quality and scent of the product was amazing, definitely ordering again.

16 septembre 2026
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Réponse de LAVOIR

Bonjour Gemma,

Oh, thank you so much! It's lovely to know you've enjoyed your first experience with LAVOIR.

I'm still doing everything myself here in Cheltenham, so messages like yours really do make those long packing days worthwhile.

Thank you for supporting my little business, and I hope to prepare another parcel for you before too long.

With care,
Alex

Noté 5 sur 5 étoiles

Love the natural and fresh laundry smell

I just received my second container of laundry soap from Lavoir and I am extremely happy with my order! It arrived packaged with such great care and attention to details so that the long journey was not a problem for it. I can’t wait to use it again because it will make my laundry smell and feel so fresh. It even came with a hand written thank you .. that’s the care Alex puts into his product.. I wouldn’t hesitate to purchase this you will enjoy it.

6 octobre 2026
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Réponse de LAVOIR

Bonjour Susan,

Oh Susan, how lovely to hear from you again!

I remember your first order, and knowing that you've come back for another tin, all the way from America, really does mean the world to me.

Thank you for trusting me and for being so wonderfully supportive of LAVOIR.

With care,
Alex

Noté 5 sur 5 étoiles

Highly Recommended

Fabulous product & great customer service 👍
Machine washed my cashmere with superb results.
Delicious scent.
The package arrived beautifully presented 🎁 what a treat.

14 septembre 2026
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Réponse de LAVOIR

Bonjour Deborah,

Thank you so much for your lovely words.

I have to admit, there is something rather wonderful about knowing that La Lessive is being used to care for someone's favourite pieces of clothing. It's exactly the sort of everyday ritual I hoped to celebrate when I started LAVOIR.

I'm so grateful you took a chance on my little business.

With care,
Alex

Noté 5 sur 5 étoiles

Lavoir washing detergent

An excellent product. Soft and gentle for the clothes. Excellent for handwashing or the washing machine

25 septembre 2026
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Réponse de LAVOIR

Bonjour Joanna,

Thank you so much for leaving such a lovely review.
One of my hopes when creating La Lessive was that it would become something people genuinely enjoyed using, rather than simply another bottle tucked away in the laundry cupboard.

I'm delighted you've welcomed it into your home.

With care,
Alex

Noté 5 sur 5 étoiles

Excellent service and great quality.

Excellent service and great quality.

12 septembre 2026
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Réponse de LAVOIR

Bonjour Tiana,

How kind of you to take a moment to leave a review!
As a very small business, every bit of encouragement means a great deal, particularly in these early months of LAVOIR.

Thank you for choosing to give my little creation a place in your home.

With care,
Alex

Noté 5 sur 5 étoiles

Lovely

Lovely, thoughtful packaging to arrive at your home.
Little treasures inside and a wonderful scented liquid for your laudry.

Original and authentic

Thank you

24 septembre 2026
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Réponse de LAVOIR

Bonjour Janine,

Thank you again for your kindness and for taking the time to share your experience.

Every order is still a very personal affair for me, from preparing La Lessive to wrapping the finished parcel, so knowing that you've enjoyed discovering LAVOIR is a wonderful encouragement.

Merci beaucoup, Janine.

With care,
Alex

Noté 5 sur 5 étoiles

What an amazing surprise receiving this…

What an amazing surprise receiving this order. The smell of the laundry liquid is beautiful and nostalgic, together with the enclosed letter, monogrammed teatowel, wooden peg and dispenser. This would also be a really thoughtful gift for someone who appreciates all things authentic and natural. Prompt delivery and beautifully packaged. Well done for producing a thoughtful product with love and care. Thank you

29 septembre 2026
Avis spontané
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Réponse de LAVOIR

Bonjour Janine,

What a beautiful message. Thank you so much.

I started LAVOIR with a rather simple idea: to bring a little care and thoughtfulness back into the most ordinary parts of our days.

Reading your words makes me feel that perhaps I'm managing to do just that.I'm so grateful you've chosen to support this little business of mine.

Merci du fond du cœur.

With care,
Alex

Noté 5 sur 5 étoiles

I’m a vintage girl, Lavoir you have my heart 💚

I’m a vintage girl so adore the design, packaging and of course the wonderful contents of Lavoir. The smell is divine and knowing it is free of any nasties - what’s not to love 💚

13 septembre 2026
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Réponse de LAVOIR

Bonjour Ellie,

Oh Ellie, I think we might be kindred spirits!
I've always had a soft spot for beautiful old things, particularly those that tell a story. In many ways, that's exactly where LAVOIR began.

Thank you for embracing my little world so wholeheartedly. It means more than you know.

With care,
Alex 💚

Noté 5 sur 5 étoiles

Beautifully presented and a lovely product

The packaging and presentation are exceptional. The handwritten note, peg and tea towel were such thoughtful touches. The jumper washing fluid itself is excellent: my woollen jumpers look like new and smell gorgeous. I’ll definitely buy it again, and I’ve already bought some as gifts for family members.

20 septembre 2026
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Réponse de LAVOIR

Bonjour Mrs Mattison,

Thank you for such a generous review. It makes me particularly happy to know that La Lessive has found its way into your everyday routine, and even happier that you've chosen to share it with your family.

It's rather special to think that something which began as a little memory of my grandmother is now finding its way into other people's homes.

Merci, truly.

With care,
Alex

Noté 5 sur 5 étoiles

Great service and superb packaging

Great service and superb packaging, don't want to spoil it so not yet tried the product!

18 septembre 2026
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Réponse de LAVOIR

Bonjour Mary,

Oh Mary, this made me smile! Although I do hope you'll eventually unwrap everything and give La Lessive a try!

Thank you so much for taking the time to leave such a lovely review. I put a great deal of care into preparing every parcel, and it's wonderful to know it brings a little pleasure when it arrives.

With care,
Alex

Noté 5 sur 5 étoiles

So pleased with my delivery and thank…

So pleased with my delivery and thank you for all the little surprises that were in the box too. Can’t wait to use it!

17 septembre 2026
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Réponse de LAVOIR

Bonjour Chiara,
Thank you so much! I’m so pleased it arrived safely. Putting those little parcels together is still one of my favourite parts of LAVOIR, so this means a lot. I hope you enjoy your first wash with La Lessive.
With care,
Alex

Noté 5 sur 5 étoiles

Wow!

Wow, what a wonderful package to receive. Beautifully packaged with care and attention to detail which is such a rarity today. I cannot wait to try LAVOIR. Thank you

17 septembre 2026
Avis spontané
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Réponse de LAVOIR

Thank you so much, Sara. I’m delighted your parcel made such a lovely first impression. I hope you enjoy discovering La Lessive just as much.

With care,
Alex

Noté 5 sur 5 étoiles

Beautiful product and exceptional…

Beautiful product and exceptional packaging … like a gift! Will definitely use again and wld highly recommend

9 septembre 2026
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Réponse de LAVOIR

Thank you, Amanda. I’m so pleased your order felt special when it arrived. Thank you for choosing LAVOIR and for taking the time to leave such a kind review.

With care,
Alex

Noté 5 sur 5 étoiles

Beautiful product

I had excellent communication, a beautifully wrapped parcel, plenty of information and the product is gorgeous

9 septembre 2026
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Réponse de LAVOIR

Thank you, Karen. It was a pleasure looking after your order. I’m very grateful you chose LAVOIR, and even more so that you took the time to leave this.

With care,
Alex

Noté 5 sur 5 étoiles

Bought as a gift for a friend as I was…

Bought as a gift for a friend as I was so impressed with my own purchase... Beautiful clean subtle smelling washing.. I love it ✨️💛

29 août 2026
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Réponse de LAVOIR

Thank you, Sheran. Buying it again for someone else is the kindest thing you could have said about it. The perfume is meant to sit quietly in the linen rather than announce itself, so it means a lot that it landed that way for you. We hope your friend enjoys it just as much.

Alex, LAVOIR

Noté 5 sur 5 étoiles

First time experiencing lavoir

First time experiencing lavoir, and I was not disappointed….the fragrance is simply beautiful and the attention to detail in the packaging makes the whole shopping experience feel wonderful.

31 août 2026
Avis spontané
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Réponse de LAVOIR

Thank you, Tracy. The perfume and the packaging were both a long time in the making, so hearing that the whole thing felt considered from start to finish is exactly what we hoped for. Thank you for taking the chance on us! Welcome to LAVOIR.

Alex, LAVOIR

Noté 5 sur 5 étoiles

My packaged arrived beautifully…

My packaged arrived beautifully packaged it looked special the smell is gentle I’m looking forward to trying it with my next wash.

28 août 2026
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Réponse de LAVOIR

Thank you, Janet. The unboxing was something we spent a long time getting right, so it's lovely to hear it arrived looking the way we hoped. The perfume is meant to stay soft rather than announce itself do let us know how you get on with that first wash!

Alex, LAVOIR

Noté 5 sur 5 étoiles

Non-toxic, lightly perfumed and local

I am incredibly grateful to have found this non toxic, gently perfumed laundry detergent! My first batch arrived beautifully packaged with a seal over brown paper and enclosed with a personal card, personalised embroidered tea towel, wooden peg and measuring spoon. The attention to detail made it a delight to open and it smelled beautiful upon arrival. I have now used it for two loads of washing in a hard water area and thankfully (and unlike some other brands), this fresh smell permeated and stayed put on my bedding once washed. Huge thank you to Alex and team for this quality product and excellent service! I am very happy to have discovered this in my local Cologne & Cotton.

1 septembre 2026
Avis spontané
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Réponse de LAVOIR

Thank you, Tola this is a wonderful thing to read. The card, the tea towel, the peg: all of it is there because opening the box should feel like part of it, not an afterthought. And hard water is the real test, so knowing the scent held on your bedding is the best news you could have given us. Delighted you found us at Cologne & Cotton, and thank you for taking the time to write.

Alex, LAVOIR

Noté 5 sur 5 étoiles

Brilliant

Lavoir

Before I start I must emphasise that I did buy this product: it was not given to me.

I very rarely do reviews because it is very rarely I buy something that is over and above my expectations: this is way over! I’m quite a cynic about what people claim, but in this case …amazing! Yes, the packaging was beautiful: even my post lady was envious: Yes the cloth, the peg and measure were lovely additions, but more importantly for me IT WORKS! I have used it now for nearly three weeks, in a very hard water area, I use only one scoop of the liquid, my linen bedding is glorious, whites come out whiter, my towels are softer, (I never use a fabric conditioner anyway) the smell is just pure France! I’ve already bought another one as a gift and it will certainly become my go to laundry product!

28 août 2026
Avis spontané
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Réponse de LAVOIR

Hi Anne-Marie, This has made my day. Thank you for taking the time to leave such a kind and thoughtful review. LAVOIR is incredibly personal to me, so knowing it has earned a place in your home means more than I can say. I hope you continue to love it and that the lucky recipient of your gift does too.

Alex x

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