I visited the ascot branch just before Christmas to source materials for my house renovation. I spoke to Wayne who showed me round and explained all the different options. He was very professional and... Voir plus
Établissement
Changer d'établissementEnglemere Sawmill, London Road, Ascot, SL5 8DG Berkshire, GB
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Lisez les avis des autres
I have been using Lawsons ascot for many years and they have always been great. Since losing everything in a bungalow fire however they have been nothing short of outstanding. My insurance company ha... Voir plus
Excellent team. The office staff very knowledgeable and helpful and the yard team hard grafters ... Lawsons offers a great price and great customer service! Highly recommended and they don't mind t... Voir plus
Lawsons Ascot has in Elliott the best customer counter staff I have experienced in years. He is courteous, very polite and professional with a smile on his face. I buy all my materials from Lawsons As... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Écrit par l'entreprise

- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Coordonnées de contact
Englemere Sawmill, London Road, Ascot, SL5 8DG, Berkshire, Royaume-Uni
- 01344 885451
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Helpful and friendly staff
Very helpful staff.
Friendly guys and good value for money.
Friendly guys and good value for money.
Always good stock available
I ordered a large quantity of fence…
I ordered a large quantity of fence panels and asked for a early delivery, the driver called to let me know of when to expect him and then gave me a hand to put the panels to the side of house..excellent service.
phone order
Been using this timber yard for 30years and always get excellant service.
Very friendly staff and always go that bit further for me.
Service was great and the fella was…
Service was great and the fella was very knowledgeable .
Inefficient service
Followed the advice to go in to the store, we ordered the required materials for our fencing project, paid in full.
we were asked when would we like delivery, offered Thursday 23 February, asked am or pm, told probably am, we waited all day no delivery, called and asked why, was told that they cannot contact driver as they dont have his mobile phone, yet called again and was told the address was wrong, they had put it down as RG6 3du not BU as given, called yet again to reschedule deliver for the following Saturday, only to find out the driver had still been given the wrong address, eventually walked out to find it had been delivered, but still a piece missing.
having been in business myself for over 53 years, if something went wrong, we endeavored to rectifie immediately, but to be fed lies and gross mismanagement is totally unacceptable, so certainly would not recommend to any of my clients on our database.

Réponse de Lawsons (Whetstone) Ltd - Ascot
Recommend going in branch not online
We ordered a shed but it seems it’s not worth ordering online as the delivery dates aren’t met, which meant we let our customer down, they new date from the branch was also not met as it have come and gone, we will looking to raising a complaint and wouldn’t recommend online ordering, go into the branch.

Réponse de Lawsons (Whetstone) Ltd - Ascot
My rep and all the guys that work at…
My rep and all the guys that work at Lawsons great job
Huge range of materials at a good…
Huge range of materials at a good price. Really helpful staff.
Usually great service and great…
Usually great service and great delivery tines. Occasionally things go amiss but that’s life.
Usual good service
Straightforward process in office with…
Straightforward process in office with helpful yard staff.
Nice tidy yard and helpful staff
Nice tidy yard and helpful staff. Reasonable pricing.
Excellent service
I visited the ascot branch just before Christmas to source materials for my house renovation. I spoke to Wayne who showed me round and explained all the different options. He was very professional and definitely knew about the products. Very pleased with the service provided, I will be back in the new year when I start my project.
After ordering on the internet
After ordering on the internet, and paying, I realised I had made a mistake. One phone call and the helpful staff sorted out my problem right away.
Product of good quality and arrived on time.
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