I visited the ascot branch just before Christmas to source materials for my house renovation. I spoke to Wayne who showed me round and explained all the different options. He was very professional and... Voir plus
Établissement
Changer d'établissementEnglemere Sawmill, London Road, Ascot, SL5 8DG Berkshire, GB
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I have been using Lawsons ascot for many years and they have always been great. Since losing everything in a bungalow fire however they have been nothing short of outstanding. My insurance company ha... Voir plus
Excellent team. The office staff very knowledgeable and helpful and the yard team hard grafters ... Lawsons offers a great price and great customer service! Highly recommended and they don't mind t... Voir plus
Lawsons Ascot has in Elliott the best customer counter staff I have experienced in years. He is courteous, very polite and professional with a smile on his face. I buy all my materials from Lawsons As... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Lawson and Son Timber Merchant was established in 1921 in North London, becoming Lawsons Whetstone Ltd in 1931. Here at Lawsons, we stock a huge range of premium and high quality fencing supplies, consisting of fence panels, fence posts, gravel boards, closeboard fencing, fencing accessories and much more. Being one of the largest timber and builder's merchant in London and the South East allows us to stock timber fencing in much larger volumes than smaller suppliers, meaning that you benefit from our range of fencing and timber products.
Family Values, Professional Service
Écrit par l'entreprise

- Lawsons is a family-owned company, established in 1921, and we pride ourselves on our customer service - whether you're a tradesman/builder or a novice DIY enthusiast.
Coordonnées de contact
Englemere Sawmill, London Road, Ascot, SL5 8DG, Berkshire, Royaume-Uni
- 01344 885451
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 87 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Very helpful well trained staff both in…
Very helpful well trained staff both in the shop and the yard at the Ascot branch.
1 corner post and 2 fence posts damaged…
1 corner post and 2 fence posts damaged out of 5. When I asked for an exchange it took 3 days, they didn’t even take the damaged ones away.
I sourced them elsewhere in the end and an still trying to get my money back.
Don’t waste your time, go elsewhere!

Réponse de Lawsons (Whetstone) Ltd - Ascot
At first the service was brilliant
At first the service was brilliant, ordered and delivered exactly when it was meant to be. But if you want a refund be prepared to send multiple emails and make multiple phone calls to keep getting told ‘we will look into it’ still 4 weeks later no money back.
Update….
Got a reply to say this would be sorted as a matter of urgency but again another week later and still no refund. Even after all the info was given as soon as I got there email.

Réponse de Lawsons (Whetstone) Ltd - Ascot
I didn’t receive copy of the invoice…
I didn’t receive copy of the invoice previously I have to call time and time again before I get one

Réponse de Lawsons (Whetstone) Ltd - Ascot
My second online order so far
My second online order so far, most competitive price I could find. Good quality timber arrived when it was supposed to, driver was very helpful and friendly. Will definitely use Lawsons ( Ascot branch ) again.
Late delivery with no communication
I ordered 50 softwood brown sleepers. I gave plenty of notice and requested a specific delivery date (Friday 1st July). I waited in ALL DAY... called them late afternoon to be told "someone should have called" as delivery could not be fulfilled. "They'll be delivered tomorrow". That was a Saturday morning and no use for the people I arranged to help me move them... did it on my own! Thanks Lawsons!
True line fencing
Always a pleasure to deal with it's the only local supplier I use as they look after you and always willing to help reasonably priced and stock readily available for collection
Great service
Great service, delivery on time and an all round positive experience.
Simply the Best
My order arrived not the best but after speaking to a man at Lawsons he sent me replacement wood . So happy well get all my building materials from Lawsons at Ascot in the future.

Réponse de Lawsons (Whetstone) Ltd - Ascot
Always a great service in Ascot.

Réponse de Lawsons (Whetstone) Ltd - Ascot
Poor/reasonable
Products are good, prices are reasonable but service is very slow, so slow I have to think about using you, however, staff are always very polite.
Dave Roberts.
Windsor.
very professional friendly people to do…
very professional friendly people to do business with delivery goods quality goods on time thank you
Rip off
I bought a bag of sand for £50, two days later i was charged £62 for the same bag. When I bought this up in the shop the staff were incredibly rude and didn’t offer a satisfactory reason for this. They also charge £9:50 for a bag of cement on account which is extortionate. Everything is very overpriced compared to other builders merchants and most of the staff appear to be on another planet. I will never use them again

Réponse de Lawsons (Whetstone) Ltd - Ascot
Always helpful and will offer advice…
Always helpful and will offer advice where possible. Driver even helped to drop some stuff around the back rather than leave on driveway!
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