Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. M... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUrbanização Vila Lusa Marina J21, 8125-409 Quarteira, Faro, PT
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Lisez les avis des autres
Velocidades bastante constantes um pequeno ponto a apontar é a fraca wifi caso estejamos lijeiramente afastados(poderia ser melhor) mas fora isso tudo muito bom.
L'entreprise a répondu
Work with Lazer long time and they are always super professional. Higest recomendation. Barbara its extremely competent
L'entreprise a répondu
Send by Email to Lazer 2 Weeks ago: Dear Lazer Management, attention, long story! 3 weeks ago there was a Lazer sales team here in Foral/Algoz who c... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise de télécommunications
- Télévision en circuit fermé (CCTV)
- Fournisseur d'accès Internet
- Service internet et téléphone
Écrit par l'entreprise
Lazer Telecom is the Algarve’s favourite, fastest-growing, Internet service provider. For over 38 years, our mission has been to ensure residents and businesses of the Algarve are always connected to what is most important to them. Our fibre network with speeds up to 1Gbps is quickly expanding, and we are continuously rolling out our services into new areas, so check for coverage or register your interest today!
Coordonnées de contact
Urbanização Vila Lusa Marina J21, 8125-409, Quarteira, Faro, Portugal
- 289396055
4,3
Excellent
8 avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Velocidades bastante constantes
Velocidades bastante constantes um pequeno ponto a apontar é a fraca wifi caso estejamos lijeiramente afastados(poderia ser melhor) mas fora isso tudo muito bom.
6 mai 2026
Avis spontané
Réponse de Lazer Telecom - Vilamoura
Muito obrigado pelo seu feedback! 😊
Ficamos felizes por saber que está satisfeito as velocidades do serviço.
Relativamente à questão do Wi-Fi em zonas mais afastadas do router, envie-nos por mensagem privada os detalhes da conta associada à Lazer para que a nossa equipa possa verificar a situação e ajudar a encontrar a melhor solução.
Obrigado pela confiança e por nos ajudar a melhorar o nosso serviço!
best service
8 mai 2026
Avis spontané
Réponse de Lazer Telecom - Vilamoura
Thank you so much for your feedback
Lazer its an amazing company
Work with Lazer long time and they are always super professional. Higest recomendation.
Barbara its extremely competent
4 mai 2026
Avis spontané
Réponse de Lazer Telecom - Vilamoura
Thank you so much for your wonderful review and recommendation! We truly appreciate your long-term support. Barbara will be especially pleased to hear your kind words. Thanks again for taking the time to share your feedback!
A rare gem
Incredible! At last, a company managed by real people, real human beings with an acute sense of service. My fibre connexion was organized, installed and running within 48 hours of my initial call. Mr Costa, my contact, absolutely delivered on everything he promised. AND the connexion is excellent. Bravo Lazer, I'm glad I found you.
14 avril 2026
Avis spontané
Réponse de Lazer Telecom - Vilamoura
Thank you so much for your kind words and for taking the time to share your experience!
We’re delighted to hear that everything met your expectations. Providing a fast, reliable service with a human touch is exactly what we strive for, so it’s especially rewarding to know that made a difference for you.
We’ll be sure to pass your feedback on to João Costa, he’ll be very happy to hear it!
If you ever need anything in the future, we’re always here to help. Welcome to Lazer, and thanks again for trusting us! 🚀
Réponse de Lazer Telecom - Vilamoura
Thank you so much for your support :)
We had our internet connected today
We had our internet connected today. Very proficient excellent and friendly service. Highly recommend them
19 octobre 2023
Avis spontané
Réponse de Lazer Telecom - Vilamoura
Thank you so much for your feedback, it is very important to us
After our last provider Lazer are…
After our last provider Lazer are great. They do what they say and are easy to contact. The internet speed is very good.
26 septembre 2023
Avis spontané
Réponse de Lazer Telecom - Vilamoura
We are truly happy that you are satisfied with our service
Send by Email to Lazer
Send by Email to Lazer
2 Weeks ago:
Dear Lazer Management,
attention, long story!
3 weeks ago there was a Lazer sales team here in Foral/Algoz who called everyone at the entrance gate and said that new fiber optic cables were being made to Foral.......
I researched this on the Internet so it wasn't FibreAir, so it wasn't a cable but a directional beam from Paderne to Paderne Foral, then I asked by email whether at least 10 downloads and 5 uploads were pending. Main times Roushour was possible via your Airfibre, then Lazer replied that at least 30 down and 10 uploads were possible.
2 weeks ago the seller was here, he left, to look at the garden, said the trees are no problem and we made contract for 2 years, After that I saw that wrong location in the contract and sent email to seller
but unfortunately had to warn/reminder him and the agency by email until I finally received an answer and correction.
1 week ago the installer was here with 2 people to install the directional antenna and router, after 5 minutes both said I have no chance because too many trees are with me and neighbors and the hill between Paderne Sender and here is I could try to cut down my trees and those of the neighbors!!! and I said and just remove the hill......?!
He said if enough people are interested in Foral then maybe they could make glass phaser cables on it I said probably not because I'm sure as reliable as your salesman is lying and only thinking about selling....
My Opinion, the salesman only saw the sales despite my inquiries just not properly explained to us/told untruth.....
I'm still waiting in vain for a clear confirmation of the cancellation of our contract, let alone an apology for lies, my activities and wasted time, should I not receive a cancellation confirmation within a week I will claim these online via the beautiful Red Claims Book.
By the way, I have now made Starlink/SpaceX Internet and I am very satisfied!!
My experiences / story will soon be published on Google Map reviews and Trustpilot to inform others.
Regards
- [x] Now:
Now 2 weeks have passed and I still haven't received any confirmation of the termination of the contract! At least a week ago I received an email from the management write sorry and that the seller was being warned and professionalised...
that's the reason why I gave 3 stars otherwise I wouldn't even have given one!
8 août 2022
Avis spontané
Réponse de Lazer Telecom - Vilamoura
We are sorry that you were not happy with our service, but we are pleased that you are satisfied with our management's response to the matter.
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