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Lisez les avis des autres

Noté 5 sur 5 étoiles

Will highly recommend this company, good clean vehicles and they never let you down. Have used them a couple of time now and will always put them forward if you require this service.

Noté 5 sur 5 étoiles

Very professional and courteous communications. Stepped in after we had been badly let down by a major hire firm at the last minute. Very positive can do attitude and whilst quite pricey - the minibus... Voir plus

Noté 5 sur 5 étoiles

We have been using LDN's minibus for nearly a week and will continue to do so for the rest of our vacation. LDN people are young but very polite and professional. They rented us a clean and very well... Voir plus

Noté 5 sur 5 étoiles

Excellent service from the guys at LDN hire. We were recommended a 9 seater Mercedes Vito which was an excellent choice. The Vito met all our needs and considering we covered well over 1000 miles t... Voir plus

À propos de l'entreprise

  1. Agence de location de voitures
  2. Agence de location de fourgonnettes
  3. Service de location

Écrit par l'entreprise

LDN Hire is a London-based self-drive minibus, minivan and van hire company serving customers across London and the surrounding areas. Our passenger fleet includes 9, 12, 15 and 17-seat vehicles, with manual and automatic options available subject to fleet availability. Our minimum hire period is three days, and we also provide flexible longer-term hire and leasing options. Delivery and collection are available across London, including homes, workplaces and airports. Hire packages include insurance and breakdown cover. European travel can also be arranged in advance, subject to the intended destination being covered. Customers should contact our reservations team before travelling abroad so that the appropriate cover and documentation can be arranged. Customers can submit an enquiry through our website or speak directly with our reservations team. A reservation is not confirmed until vehicle availability has been checked, the booking has been processed and written confirmation has been issued by email. We explain the relevant driver, licence, documentation, deposit and payment requirements before the hire begins. Vehicles are handed over with a condition inspection, and the insured driver must be present at delivery with their driving licence. Extensions are subject to availability and must be agreed with our reservations team before the scheduled return. Our vehicles are regularly used for family holidays, school trips, business travel, production work, sports tours, religious and community groups, events and journeys throughout the UK and Europe. Our aim is to provide clear bookings, dependable vehicles, convenient delivery and collection, and practical support throughout every hire.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

64 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(64)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Definitely recommend LDN Hire

Great experience. Vehicle was modern and in good condition, communication was very clear and pickup and drop off were exactly when arranged. Would definitely recommend.

1 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Thank you Nadeem

Rented two vehicles and received top notch service from Nadeem including accommodating a last minute booking modification.

13 octobre 2023
Avis spontané
Noté 3 sur 5 étoiles

The vehicle we hired was fine with no…

The vehicle we hired was fine with no problems. However we had a few communication problems with business which resulted in some problems. For example we advise that we were taking the car to Europe. When we receive the car there was no uk sticker or Euro kit. If they had advise that this wouldn’t be supplied we could have bought the items earlier saving money and time. Additionally, regarding the registration of the vehicle, we only knew the actual number plate just days before our trip after we asked so many times and ended up with 8 years old vehicle. If we know this earlier, we can buy the eurotunnel train tickets earlier and avoid paying more on late purchase.

17 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Keen and conscientious

We have been using LDN's minibus for nearly a week and will continue to do so for the rest of our vacation. LDN people are young but very polite and professional. They rented us a clean and very well maintained vehicle. One of the company owners personally called us twice to check if we are fine or needed more services. LDN left nothing to be desired except for a good navigation system which I think should be fitted on all their minibuses.
Their rates are very reasonable and we will definitely recommend the services of these keen and conscientious young men to our friends back at home.

6 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

LDN was awesome to work with

Nadeem from LDN was great to work with! He communicated with me every step of the way. There were no surprises and everything was clearly explained. Other parts of planning for my large group were a headache, but not this van rental! We traveled to London from Boston and spent 10 days road tripping around the UK. LDN had the 15 passenger van ready for us when our plane landed at Heathrow. We looked over the van, e-signed the documents on our phone, and got the keys. At the end of our trip LDN met us at our hotel to pick up the van. Could not have been easier or more convenient, and we really appreciated how hassle free and professional everything was. My only criticism would be that the cleaning product used on the van left the petals and steps a little slippery; but you cant really fault the van for being too clean LOL!

4 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Very bad service

Very bad service, 2 guys they don't have any idea of the vehicle hiring and they do over charge. So please make sure not to go there at any cost, i had vey bad experience during my vehicle return and also charging unnecessary admin charges.

19 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Absolute Top Class Company

Absolute Top Class Company. Went on a trip to Europe and from the start to the end it was absolutely wonderful. The minibus was in immaculate condition. I will definitely use the company and also recommend my friend to use if they need to. Highly highly Recommended 👍👍👍👍

27 avril 2022
Avis spontané
Noté 1 sur 5 étoiles

Dirty stained filty seats - Not clean at all

Hired a 16 passenger seater minibus this last week and it came filthy and seats were with stain marks and full of hair and dust. Unbelievable bad state.
Floor full of rubbish and we had to vaccum clean before use.
I have to arrange another vechicle to carry some passengers who refused to sit on these dirty seats.
Charged a weekend rate for a 70 miles use!
Sent email on Friday but no response and left a voicemail message no call back from them either
I am seeking compensation if not take a court action
This is not fair at all

27 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

BAD CUSTOMER SERVICE

3 times I have made reservations and nobody get back to me. What’s so frustrating is the first time I made reservations, it took them too long to get back to me until I booked to another company. The second time, again, nobody get back to me so I made numerous call to confirm my reservation and when I was ready to pay, the customer service told me he will get back to me as he need a different line to take payment, again, he never get back to me. And this last one, it’s the same thing, I only received a reservation email with no follow up for quotation and tried to call them after 24 hours of reservation and to no avail. I am not sure if this company is really legit or what. It’s really frustrating as it feels like you will never finish any booking with them!

15 septembre 2021
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed with a service and their supplier

Very disappointed with a service. Hired 17-Seater delivered on time. On arrival vehicle was so filthy. Contracted supplier BUDGET RENATL through delivery driver. BUDGET RENTAL was threatening us to accept the vehicle as it is because came back from pervious customer or return the vehicle back and loss my whole rental money. Finally, BUDEGT agree to pay for the valeting and refund the cost, confirmed by the Email. Now Budget confirmed LDN should refund cost of valeting. I contacted LDN and send three Emails regarding the refund so far, no responce. I am in the position now to issuse county court summons to recover the cost of Valeting. Further when we were in Scotland foot petrol police pointed to us about the FAULTY tyre. We contacted BUDGET RENTAL for replacement of the tyre. Budget rental refused and forced us to drive with faulty tyre. Now I am waiting for Budget CEO’S and LDN response before issuse county court summons.

1 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I got in touch with ldn hire because i…

I got in touch with ldn hire because i was going on a family holiday to cornwall from london and from the 1st phone call i had with ldn hire was perfect. The price was perfect in our budget the vehicle which was a 9 seater Mercedes was in excellent condition.the guys delivered the vehicle on time with no hassle and also picked it up when i asked them to get it.will definitely use this service again made our family holiday perfect to take in the sights of Cornwall. Thank you ldn hire.

1 février 2021
Avis spontané

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