leadertrade.com Avis 

Products are good quality and competitively priced - however, delivery is poor. Website states products will arrive in X days. After said days, call CS only to be told they haven’t been shipped yet because they’re out of stock. Unreliable, expensive delivery which means unless we can handle unforeseen delays, we go elsewhere.

Took 6 weeks to come. Then the door was damaged and badly finished. I will be making a direct complaint.

Good efficient service. I bought B grade doors that were of sufficient quality

Complain about two separate orders with Leader Trade, both of which have caused significant disruption and financial loss to my business.

**Order 1: (Most Recent Order)**
I paid for express 48-hour delivery, which was the only delivery option available at the time of ordering, despite the stated delivery date being almost two weeks in the future. That delivery date has now passed, and I have received no update whatsoever regarding the status or location of the doors.
As a direct result of this lack of communication and delay, the doors have now caused further delays to another job.

**Order 2: **
The laminate flooring supplied under this order was faulty straight out of the box, which I documented and provided photographic evidence for. Despite this, the cost of the faulty pack has been deducted from my refund, which is unacceptable.
In addition, this order was also delayed, resulting in significant additional costs and disruption to the job I was working on at the time.

I've been a carpenter joiner for 35 years and leaders are the best company for quality doors at great prices wilk not use anybody else keep the good word up

Great company,products,prices and service. 😊😊👍

Quick delivery and great quality items

I ordered the doors on line, changed the order ( for an additional door) and paid it, the doors were delivered on the date confirmed and were well protected.
I would recommend this supplier for the quality also and the value of the doors compared with similar doors from other suppliers.
communication was very straight forward also.

Price is expensive not good quality

Great prices, very good communication.
After sales were very good. A pleasure to do business with. Very good quality items.

Ordered 10 internal 4 panel shaker style doors, delivered with excellent communication in good time on chosen day using dedicated courier.
Have used leader trade in the past and will do in future.
Only reason for 4 stars is that 2 of the doors (762mm)
were in different packaging and of a slightly lower quality finish than the others. (Primer not applied nice, and machining imperfections on face of doors)
Overall great company to deal with and huge range of products.

Hi guys
Just wanted to say thank you for delivering my order
My customer is absolutely overjoyed with the doors
As a tradesman so am I
Beautiful quality
Packaged up well and delivered in time
Brilliant service from you
Many thanks for sorting out doors
Have a fantastic Christmas and new year
Look forward to doing more business with you in the new year
All the very best 🎄👍

Sent from Outlook for iOS

10 doors ordered with furniture. Originally a pre order as waiting for stock, but actually came 2 weeks early with great communication. Doors were packaged perfectly, hanging them for a happy customer today.

Worst quality doors I’ve ever purchased

Fantastic quality and service. We ordered Lancaster jet black in Elegance range, FD30 doors and some snazzy handles and latches for a project we are completing. The doors were well priced, the quality and finish are excellent, pre-finished which saves time on decoration, and look incredibly premium (alikened to a 5 star hotel). We found Millie in particular to be absolutely fantastic, we accidentally under ordered, but she was able to get a replacement to us without any issue or penalty (same price as previous). We had a slight issue with the courier company damaging one of the doors, but once again, Millie rescued us with a speedy replacement.
We are a property services company, trading 13 years, and for a new relationship with Leaders trade, its 10/10 from us.

Very good quality door and excellent service.
Highly recommend

Door
Poor comunication,damage,all round very disappointing.

Great sent me out some free samples of flooring to show my customer really good quality so easy to order and pay online will definitely be using them again