Lemon Squad Avis 

I have to say that they were as responsive as they could possibly be. I very much appreciate that. It must be very difficult to coordinate the logistics of deployed technicians on short notice. I had the impression, as a potential private party buyer, that I could request an inspection quickly to avoid placing the seller at a disadvantage in showing the vehicle. I used your service once and the shop of a local mechanic and I must say that the local mechanics report was more thorough.

I requested the inspection and this was completed in a timely manner. I appreciated the videos that accompanied the report. I would recommend Lemon Squad for vehicle inspection of used cars. Thank you.
Vincent.

Wrench.com Actually did the inspection which was good. Just wish the inspector had a newer scan tool likw ALL Data scanner, but it was worth it.

I chose Lemon Squad because they advertise a fast turnaround, which is exactly what I needed for a pre-purchase inspection.

My vehicle was inspected on July 21, and as of the morning of July 25, I still had not received the inspection report.

A pre-purchase inspection is only valuable if you receive the results quickly enough to make an informed decision. If the seller has other interested buyers, or is waiting for your answer, several days without the report can put you at a real disadvantage and may even cost you the vehicle.

If timing is important to your purchase, my experience did not match the fast turnaround that led me to choose Lemon Squad.

VEEERY DELAYED!
NON-RESPONSIVE TEAM

My technician pointed out multiple issues that I probably would have overlooked. He definitely saved me from buying a lemon online. If you are buying online, use lemonsquad!

I was relying on lemon squad as an out of state purchaser. The inspection took several days to get back and when I got it back a test drive was not done. I flew in to do a self inspect because it took so long for the inspection to come back. Upon driving, I found there to be issues with the AC as well as potential suspension issues. When I finally got the inspection back there was no documentation of either AC concerns or suspension concerns. I have been trying to get a live person on the line for several days to address the concerns that I have and have been met with dropped calls and AI auto attendant. Would love to hear from a live person to address my concerns, but have not gotten a call back yet.

Paid for a pre-purchase inspection so I wouldn't buy someone else's problems. Unfortunately, that's exactly what happened. I found major brake vibration on my first drive, a significant oil leak, and power running board issues almost immediately after taking possession. Instead of explaining how these were missed, Lemon Squad just kept sending the same canned response about their inspection being "visual and non-invasive." I wasn't asking for a warranty—I was asking why obvious issues weren't caught. The customer service was just as disappointing as the inspection. I won't use them again.

They could improve by not having canned responses such as it's visual and non invasive. In one of the photos you could zoom in and see cut wires.
I diddnt catch it because I didn't think I needed to indirect the inspector's work.

All in all it was a mistake ever trusting them!

- Ordered inspection Friday afternoon. Understood I probably would not get assigned an inspector until Monday and inspection would happen Tuesday at the earliest.
- Received Saturday and Sunday morning emails indicating might be an issue because of the weekend.
- Monday morning email changed indicated no need on action from me but any delays might be a scheduling issue.
- Tuesday morning email said "At this stage, extended timing is usually related to access or coordination rather than inspector availability." and that issues might lie with the seller.
- Contacted seller, no inspector called them to schedule.
- Contacted Lemon Squad, horrible AI agent, live agent was quick. They indicated that Monday morning they knew they had no inspector in the area.
- So they knew no inspector but automated emails blamed delays on the dealer. I had to demand an immediate refund. They never offered it as an option.
- This delay almost cost me the ability to purchase this vehicle because of the delays.
- Lemon Squad specifically advertised the city name.

Google search "gainesville fl pre purchase inspection"
Result:
"Gainesville, FL
Sponsored results
Pre-Purchase Car Inspections
LemonSquad
Full Vehicle Evaluation — Lemon Squad offers in Gainesville, FL pre-purchase used car inspections. Schedule your inspection today. Know exactly what you're buying with a comprehensive vehicle inspection. Schedule today."

I reported the sponsored ad to Google.

- Delay almost cost me the ability to purchase the vehicle.

DO NOT USE

It took multiple rescheduling efforts to get the report completed, but it was very thorough. The attention to detail is excellent. Thankful for the inspection

Save me from making a horrible purchase. After they brought everything to my attention and I called the dealership out on it they ended up wholesaling the car.

I booked online on a Friday morning for a ppi in Mount Holly NJ. The inspection took place the next day and I had a report Sat night. It was well worth the price. Lemon squad pictures showed scratches(big one) and modifications that the dealerships pictures did not show.

Took one week - well past the contracted response time of 2 business days. Will not use again. Requested a refund but service rep was quick to say she did not have that ability. Poor service.

I wanted to try this out because I love the vin wiki channel and wanted to support them. The foreshadowing to the dealer was very poor regarding inspection turn times. I tried to get help getting the report expedited when I was told that wasnt possible I was going to ask them to call the dealer to set the right expectations. However I was hung up on 6 different times afterwords. They would pickup and hangup immediately after now I'm stuck explaining to my wife why we have to wait another week to go car shopping when we're down a minivan

Ordered ny 2nd inspection. Process took more days then previous. They report exterior was fresh clean paint. Only to find multiple scratches throughout the surface. Rear truck door was shifted to left and damaged. Would not purchased the vehicle or request a lower cost. Inspection was out of state. Pictures provided were incomplete, they only provided 2 exterior pictures, should have had aleast 5. Call to report issue and used return call option, no call back. Called multiple times following only to wait and be hung up on. Finally 6 hours later spoke with customer service, demanded a refund. Inform to send an email. I requested a supervisor, was told no supervisor available. Wouldn't provide email address or direct line. Told rudely no supervisor. Told I might be contacted 72 hours later. Requested refund again, customer service told me it was my problem and hung up call.
Will need to contact credit card company to reverse charge. Extremely upset. 1st inspection was perfect. They failed on this one big time!!! Find another service!!!!

Very thorough Inspection.

This was my first experience with a service like this and I will definitely use it again. I got an inspector the next day and a report on everything in detail with photos and videos to substantiate the assessment. I highly recommend this service

It was fast, very clear and detailed report!