LendInvest Avis 

607
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have just completed on a below market value bridge with Lendinvest and it has been straight forward with good communication throughout. There were a couple of issues with the valuation however Lesl... Voir plus

Noté 4 sur 5 étoiles

Dear LendInvest, can you please help me understand why over the past six months not a single loan has been offered to me as an individual investor? Thank you.

Noté 5 sur 5 étoiles

I have been a broker and a borrower when dealing with lendinvest, both have been a great experience. Streamlined, fast, easy to deal with and apply a proper common sense approach to lending. From... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

As a solicitor with a busy conveyancing practice dealing with many BTL lenders on a daily basis; Lendinvest stands out as the most efficient and easiest to deal with. The completions team; Naomi, Ash... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société financière non banquière
  2. Prêteur hypothécaire

Écrit par l'entreprise

LendInvest is the UK's leading platform for mortgages. Having lent over £6 billion of short term, buy to let and homeowner mortgages, LendInvest is making mortgages simple. LendInvest uses technology to provide borrowers high quality property finance, and makes it possible for investors - from individuals to global financial institutions including Lloyds, J.P. Morgan, HSBC, Citigroup and NAB - to invest in the loans it originates in return for a stable income secured against property.


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4,6

Excellent

TrustScore 4.5 sur 5

607 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 87 % de ses avis négatifs

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4,6

Tous les avis

(607)

106 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

The requirements were straightforward…

The requirements were straightforward and relevant. The application portal is streamlined and intuitive

30 mai 2025
Avis spontané
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Réponse de LendInvest

Hi Wole,

Thank you for taking the time to leave this review. We're glad that you had a good experience working with us, and we'll pass on your feedback to our teams.

If you need anything from us, please don't hesitate to reach out. We look forward to more business with you in the future!

Best,
The LendInvest Team

Noté 5 sur 5 étoiles

In defence of Lendinvest & a clear recommendation


I can confidently recommend Lendinvest to you from a long term platform investor point of view.

This is the only review you need to read. I have been investing continuously since 2016:

I have invested £1,044,754 in 850 loans and my losses to date are £0.

I have had 4 capital losses on 753 fully repaid loans: 14%, 3%, 15% & 8% .

But when the interest I earned on these 4 loans is added back in each case I lost nothing on each of the 4 loans. And earned some interest on each loan. I am happy to say then - in my mind - I have had no losses.

To be clear then I had no capital losses on 749 of my 753 repaid loans.

I lost £902 on the 4 other repaid loans, over nine years.

That represents 0.09% of capital invested over nine years - less than one tenth of one percent.

Or £1 lost for every £1158 invested, over nine years.

But as the interest paid on those 4 loans more than covered the £902 it is not something I think about.

(NB 2 of the 4 loans that made capital losses were for £3000 & £3103. That was 'unlucky' in as much as my average loan investment is £1229 & median loan investment very much lower than that. If my 4 capital loss loans were at my median then my losses would have been truly tiny).

Only one of my 753 repaid loans shows as having an 'Income shortfall'. But this loan returned a total of 11.47% in just over 2 years. 100% of the capital was returned on this loan.

I currently have 97 live loans. I understand short term property lending. That means I accept that a percentage of those live loans are going to be in arrears, in breach / out of term or in enforcement*.

I totally trust Lendinvest’s loan management team to deal with any problem loans and carry on delivering me no net losses. If after nine years of investing, at some point in the future, I have a net loss on a loan, so be it. I will carry on trusting Lendinvest. Investing is not risk free. I understand risk. I accept risk. I understand what I am doing.

I applaud Lendinvest’s exceptionally pleasing platform, especially from a loan management point of view. Lendinvest is not P2P, but compared to all other P2P platforms Lendinvest has the best platform from a loan management point of view. It is beautifully designed and I can access every loan I have ever invested in and see what has happened.

IF YOU DO NOT UNDERSTAND SHORT TERM PROPERTY LENDING & HOW LENDINVEST WORKS DO NOT INVEST - AND DO NOT LEAVE UNFAIR ONE STAR REVIEWS.

SOME LOANS *WILL* BECOME A PROBLEM & A FEW WILL TAKE A LONG TIME TO REPAY. IF YOU CANNOT ACCEPT THIS YOU SHOULD NEVER HAVE INVESTED IN THE FIRST PLACE.

I have reviewed all the Lendinvest investor Trustpilot 1 to 3 star reviews and I can dismiss all of them based on my experience and understanding of what the Lendinvest platform actually is, does and how it performs over the long term.

Retail investors should not invest if they do not understand the nature of investing on the Lendinvest platform.

Lendinvest loans are capped at one year so yes because of that and the nature of their lending some loans will run over term. (One year is how long it takes the earth to go round the sun. Not how long it sometimes takes to refinance, complete a development, gain planning, sell a property etc or deal with a problem loan). Please note the majority of loans get repaid early, within a year or on time.

When a loan goes over term Lendinvest balances supporting the borrower & getting repaid. Then later trying to achieve the best outcome with a focus on avoiding capital losses. I have encountered no problems with how Lendinvest does that. And I believe Lendinvest gets that balance right at all times.

Sometimes the long game is best. That has offended some one star reviewers who don’t understand the industry. Lendinvest has the experience - let them work for us for the best overall outcome. Just let them do their job. Be patient.

I have found Lendinvest to be extremely professional & impressive as an organisation. My whole experience with them has been exceptionally good. To date I have had zero problems, issues or complaints.

I have always found the Lendinvest platform to be very impressive, very well designed, good looking and easy to use. I have always had excellent service through the platform (i.e. through messages). And been treated in a highly professional way by Lendinvest.

Although Lendinvest is not P2P, when compared with all other P2P platforms I see Lendinvest as the gold standard, the king of platforms.

I just want to say a sincere thank-you to all the Lendinvest staff and management. Thank-you for making my experience so happy & positive over the years. I have got a lot out of it, not just in interest paid but also in having had a great experience & learning about your industry too.

7 juin 2025
Avis spontané
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Réponse de LendInvest

Dear Mark,

Thank you so much for taking the time to leave such comprehensive and insightful reviews – and for going to the extra effort of reposting and expanding them. We genuinely appreciate you sharing your long-term experience with LendInvest, especially the clarity with which you've broken down your journey since 2016.

Your reviews articulate the realities of short-term property lending exceptionally well – not just the potential rewards but also the importance of understanding the risks and the long-term nature of this kind of investment. We completely agree that clearer communication and better investor education are essential, particularly during more challenging market conditions.

As you suggested, we've already shared your feedback with our marketing and product teams. Your reviews have sparked valuable internal conversations around how we can evolve our content – both to better manage investor expectations and to help new and prospective customers make more informed decisions.

We’re also exploring the idea of introducing a series of investor case studies, where experienced investors like yourself could share their honest reflections – the positives, and where relevant, the realities – of their journey with LendInvest. We'd love to keep you in mind for that, if it’s something you might be open to down the line.

We’re really pleased your experience with the platform and our team has remained positive, and your “gold standard” comparison means a great deal to all of us.

Thank you again for your continued support – it makes a genuine difference, not just to the team here but to the wider investor community.

Kind regards,
The LendInvest Team

Noté 1 sur 5 étoiles

Not what it used to be as an investor

I have been investing in this platform for more than 10 years. Historically, I was extremely satisfied as it was a lower risk / lower return P2P platform. It was doing the job properly, as was expected.
However, in the past couple of years, it has become obvious it became a high risk / low return proposition.
The number of loans in breach / arrears / enforcement has gone through the roof. It would be alright if the recovery team was doing its job properly. But some loans are 2/3 years overdue (even after loan extensions) and receivers are still not appointed.
I judge a platform not by its loan originating capabilities, but by its recovery efforts when things turn sour (as can be randomly expected in loans).
On that front, Lendinvest is failing completely.
It is high time the management wakes up and adresses this issue asap.

1 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic & exemplary service.

Word On The Street are new to working with LendInvest but given the support we have received to date we now have 4 live cases in pipeline.

A lender who we had tried multiple times to access due to positive reviews we were finally onboarded as a Direct brokerage.

Challenger bank lending is a saturated market with many 'portal says yes/no' type lenders available to us.

As a specialist mortgage brokerage it is important to us to be able to have real conversations with real people and LendInvest have most definitely hit the nail on the head with how they operate and approach broker relationships.

A forward thinking & open minded approach from the BDMs, underwriters & management team.

Its refreshing to be working with a lender who are actively looking for reasons and ways to say yes, rather than operating as 'deal prevention officers'.

Very impressed so far and looking forwards to building a long lasting working relationship with you.

9 mai 2025
Avis spontané
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Réponse de LendInvest

Hi Michael,

Thanks so much for taking the time to leave this review, and we're thrilled that you and your team at Word On The Street are please with our services and our products.

We always pass feedback on to our teams, and we'll be sure to pass on your praises to our BDMs and Underwriting team.

Again, thank you for these kind words and we're also excited to completing many more deals with you in the future,

Best,
The LendInvest Team

Noté 1 sur 5 étoiles

DONTINVEST

It's been a longtime since those almost zero rates and we all waited for those investment opportunities only to find most times they were oversubscribed and we were forced to auto invest. It is now evident that Lendinvest were selling property loans that did not have accurate valuations and surveys and many of the borrowers lacked the credit worthiness they were granted. Mr Lockhart's effusive comments and optimism on results do not seem to tally with the LSE stock price which has languished in 26-28 range since November 2023.
What especially concerns me is the quality of the notes for loans OUT OF TERM/ IN BREACH. They consistently use language that bears no reality to time fulfillment or urgency and borrowers I imagine feel little pressure to act. It also feels like ENFORCEMENT is a protected species. Let me highlight a few loans : HP27 LTV 64.28 which I have called the LA LA LA loan where a multi million pound transaction just can't get a valuation and where Mr Luckhart simply condones the delay and we all acquiesce and are simply told " they are current on interest payments". IG6 LTV 62.42 and in default for 2 YRS 9 MTHS and is now with receivers. By all measures this loan is a gold standard delinquent management by LENDINVEST who even after site visits did not recognize the impending disaster. NW7 LTV 64.99 again shows the same malaise as regards diligence. We of course all know and are told in bold print that we should not invest unless we are prepared to loose all the money invested. What we should have been told is that within LENDINVEST they are not capable of managing many of the loans they sell and do not follow up with due diligence when things go awry. So Mr Luckhart it is time to hear from you on THESE ISSUES and not about how many new deals you have done with the big boys!

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Leanne was brilliant and really pulled…

Leanne was brilliant and really pulled all the stops out to get a case completed. Cannot thank her enough for a fast turn around on the bridge.

1 mai 2025
Avis spontané
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Réponse de LendInvest

Hi Dharam,

Thank you so much for taking the time to leave this review, and we're thrilled that you've had a great experience working with us.

We always share feedback with our teams, and we'll be sure to let Leanne know about your kind words and thanks.

Please reach out if you need anything else, and we look forward to working with you again in the future!

Best,
The LendInvest Team

Noté 1 sur 5 étoiles

Avoid at All Costs

Avoid at All Costs – Unacceptable Treatment and Deliberate Delays
here's my story -

I’ve had a mortgage with LendInvest for the past five years, which came to the end of its term today. Back in January, I contacted them to request a new quote and was offered a two-year fixed deal at nearly 6% interest, along with an eye-watering £22,000 arrangement fee. I decided it would be more sensible to pay off the mortgage instead.

Since February, however, LendInvest has made this process extremely difficult. Despite my clear intention to redeem the mortgage, I’ve been subjected to endless requests for documentation for SOW — including full bank statements, shareholdings, passports, and even my children's passports, as I had used funds from their Premium Bonds accounts.

At one point, they even asked for written letters from my children (aged 10 and 12) explaining the source of their funds and confirming they were gifting the money to me. This request was not only inappropriate but indicative of a wider issue.

It has become increasingly clear that LendInvest is deliberately stalling the redemption process to push me into either signing a new mortgage agreement or being rolled onto their 7% standard variable rate, which takes effect tomorrow.

In the past two months, I’ve sent over 20 emails and made twice as many phone calls. Their response times have been painfully slow, often taking weeks to reply — only to ask for more paperwork that could have easily been requested earlier.

While I understand the need for Source of Wealth checks, a three-month process with unreasonable demands involving children clearly suggests something more than due diligence.

This is my honest experience, and I strongly advise others to think very carefully before doing business with this company. I am now in the process of submitting a formal complaint to the Financial Conduct Authority (FCA).

30 avril 2025
Avis spontané
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Réponse de LendInvest

Hi Jaswant,

Thank you for taking the time to write a review. We're sorry to hear that you are dissatisfied with your experience. Please be assured that we take your situation seriously, and we are looking into this for you.

We will be in contact with you as soon as we have an update.
Kindly,
The LendInvest Team

Noté 5 sur 5 étoiles

Rod was fantastic

Rod was fantastic, quick, the kindest BDM and valuers passed a property that hadn't previously passed with another broker and lender. Very happy clients.

28 avril 2025
Avis spontané
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Réponse de LendInvest

Hi there,

Thanks so much for taking the time to leave this review. We're thrilled to hear that you and your clients have had a great experience working with us.

We always pass this feedback on to our teams, and we'll be sure to let Rod know about your kind words.

Please contact us if you need anything else, and we look forward to working with you again in the very near future!

Best,
the LendInvest team

Noté 5 sur 5 étoiles

Lendinvest is one of the very professional companies.

Lendinvest is one of the very professional companies. Tom was very helpful and explained different products with simplifying to let any one can understand with ease.
I am very impressed with the professionalism of Lendinvest staff in particular Tom

25 avril 2025
Avis spontané
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Réponse de LendInvest

Hi Subhash,

Thanks for taking the time to leave this review, we really appreciate and we're thrilled that you've had a great experience working with us.

We always share these reviews with our team, and we'll be sure to pass on your kind words to Tom.

Please let us know if you need anything else and we look forward to working with you again soon!

Best,
Erik N

Noté 5 sur 5 étoiles

Broker Review - Product Transfer

Broker Review - Product Transfer: The online platform was user-friendly and intuitive. There was a wide variety of product options available for my client. A special mention goes to Liv, who ensured the process was seamless and went above and beyond to get the case approved.

16 avril 2025
Avis spontané
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Réponse de LendInvest

Hi there,

Thank you for taking the time to write this review, we're thrilled that you and your client are satisfied with our products and our Mortgages Portal.

We always share feedback with our teams, and we'll be sure to pass on your kind words to Liv.

We're looking forward to helping you and your clients close the next deal, if you need anything else, please don't hesitate to reach out!

Best,
The LendInvest Team

Noté 5 sur 5 étoiles

As a broker

As a broker, I really value strong relationships, competitive costs for my clients, quick turnarounds, and common sense lending. LendInvest ticks all those boxes—and more.

A special shoutout to John Cairns, one of their underwriters. He’s not even my main contact at LendInvest, but he’s gone out of his way to help me on multiple cases. Even when it’s not “his” deal, he’s always happy to give an underwriter’s view when I need it. That kind of support really matters.

Lenders—take note! Being accessible like LendInvest and John gives brokers like me the confidence to keep coming back. Great service, great people. Highly recommend.

3 avril 2025
Avis spontané
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Réponse de LendInvest

Hi Christopher,

Thanks so much for taking the time to leave this review and for the nice words, we're thrilled that you had a great experience with us. We always share feedback to our teams, and we'll be sure to pass on your kind words to John.

Thanks again, please reach out if you need anything else and we look forward to helping you and your clients close the next deal!

Best,
The LendInvest Team

Noté 1 sur 5 étoiles

Clueless



I am extremely disappointed with my experience at LendInvest. I have been in constant communication with the pre-offer team, both via email and phone, but the information I received was consistently inaccurate. Liv was particularly unhelpful; she spoke to me in an abrupt manner with an angry tone, which only added to my frustration. Moreover, I received conflicting information from another team member via email, making it clear that their internal communication is lacking.

After calling four times for clarification, I was hung up on during one of the calls, which is completely unprofessional. This level of customer service is unacceptable.

3 mars 2025
Avis spontané
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Réponse de LendInvest

Hi Shalom,

Thank you for taking the time to write this review. We're sorry to hear that you are disappointed with your experience at LendInvest, and we would like to see what we can learn from your feedback.

Please email btlops@lendinvest.com with your case number as the subject and one of our team members will look into your case in greater detail.

Alternatively, if you would like to make a formal compliant, please email complaints@lendinvest.com and someone from our Compliance team will be in touch to explain the process.

Kind regards,
The LendInvest Team

Noté 5 sur 5 étoiles

Flawless & Fair

I have been working with Lendinvest for many years now, having carried out many successful development projects and find them to be flawless in every respect. Their attitude, appetite, and sensible rates make them a joy to do business with.

4 mars 2025
Avis spontané
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Réponse de LendInvest

Hi Matt!

Thank you for taking the time to write this review, and we're thrilled to hear that you have had positive experiences working with us.

We take on feedback from these reviews and will pass your kind words to all of the teams here at LendInvest. We look forward to working with you again on your next project, and if you need anything in the mean time, please don't hesitate to reach out!

Kindest regards,
The LendInvest Team

Noté 3 sur 5 étoiles

Experience as an investor is poor

My experience is as an investor with Lendinvest, I invested three pots of money in three different property deals. They all started out well but one by one run into problems of one sort or another. Out of the three all went wrong in one way or another, one was late in paying out and two out of the three are now in arrears with one going into repossession. Communications on the deals gone wrong are slow and vague. There are a lot batter providers in this space, I would avoid investment with this company.

1 février 2025
Avis spontané
Noté 5 sur 5 étoiles

The best experience from Jordon and I…

The best experience from Jordon and I am so pleased with his professionalism and his quick time scales, throughout the journey Jordan provide an excellent service to my clients and our firm. I recommend this to lender to my fellow advisers and other clients.

20 février 2025
Avis spontané
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Réponse de LendInvest

Hi Pranith,

Thank you for taking the time to write this review and we're thrilled that you had a positive experience working with us.

We'll pass on your positive feedback to Jordan as we always share with our teams.

We're so grateful that you will recommend us to your colleagues and clients, and we're looking forward to completing the next deal with you soon!

Kind regards,
The LendInvest Team

Noté 5 sur 5 étoiles

Great experience with bridging loan

Great experience with bridging loan, Carol was great and communication was amazing. Makes it easy to do bridging with lend invest when you have someone that good.

17 février 2025
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Réponse de LendInvest

Hi Jodi,

Thank you for taking the time to write this review and we're so pleased that you had a great experience working with us.

We always pass on these reviews to our colleagues, and we'll be sure to pass on your positive feedback to Carol.

We're looking forward to working with you again soon, and please reach out if you need anything else!

Regards,
The LendInvest Team

Noté 5 sur 5 étoiles

After fantastic support from my BDM…

After fantastic support from my BDM Paige Archer, I managed to a case to offer , if it wasn't for her support and help this would not of not happened!
Very grateful broker and client .

7 février 2025
Avis spontané
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Réponse de LendInvest

Hi Noah,

Thank you so much for taking the time to write this review and we're so pleased that you had a great experience working with us.

We always pass on feedback from these Trustpilot reviews, and we'll be sure to send this along to Paige.

Please reach out if you need anything else from us, and we look forward to working with you in the near future!

Best wishes,
The LendInvest Team

Noté 5 sur 5 étoiles

Very quick and great communication

Very quick and great communication. Thank you to Jordan for helping this case fly through to offer

5 février 2025
Avis spontané
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Réponse de LendInvest

Hi Marty,

Thank you so much for taking the time to write this review, and we are absolutely thrilled to hear that you had a great experience with us.

We always share this feedback with our teams, and if there's anything else we can do for you, please reach out!

Best,
The LendInvest Team

Noté 5 sur 5 étoiles

Communication was great!

Had x2 rather tricky cases with LendInvest [I am the Broker] and i was able to discuss things with my BDM, who supported the case and had it reviewed by the underwriting teams.

Any points of confusion were remedied when required to be and both cases progressed through to offer in a timely fashion, taking into account the complexities of the cases.

The underwriting teams were proactive and moved things along efficiently. I definitely will be using LendInvest more often.

5 février 2025
Avis spontané
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Réponse de LendInvest

Hi Marty,

Thank you so much for taking the time to write this review, and we are absolutely thrilled to hear that you had a great experience with us.

We always share feedback, and we'll be sure to highlight our team members that helped you get the deal done in such a short timeframe. Please let us know if you need anything else, and we look forward to completing the next deal!

Best,
The LendInvest Team

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