CoGoGo Avis 22

I would give zero stars if I could.

Initially, my experience with the sales/introduction team was pleasant. However I was told that it is a NO SALE - NO FEE service. However, this is NOT the case.. they want the full fee even if you decide not to sell anymore, or if you need to hand your premises back to landlord.. or any other reason, there is no way out of the contract (UNEXPLAINED terms and conditions linked in contract) without paying them a fee (half or full).

They ARE NOT regulated by the FCA. I have requested a recording of the calls where it was explained there would be no fee if no sale was made.. and the reply I had was 'recordings will not be sent'.. although it is a consumers right under GDPR laws to request any information a company holds of yours.

Do not go near this company. They are MISLEADING, NOT TRUTHFUL, SCAMMERS AND NOT REGULATED.

I had a very disappointing experience with CoGoGo. After terminating my agreement, they later attempted to charge me a £2,995 + VAT “success fee” on the basis that a sale had supposedly taken place, which is simply not true.

I clearly informed them I was not in negotiations with any buyers at the time of termination, which they acknowledged in writing. I then ceased trading and returned the premises to the landlord. There was no sale, no transfer of assets or goodwill, and no money received by me from any third party.

Despite this, they are now trying to rely on the fact that a new company was incorporated after I left the premises as evidence of a “sale in progress,” which is misleading and unsupported by any actual proof.

I would strongly advise anyone considering using their services to carefully review the terms and be cautious of how fees may be pursued. My experience has been stressful and frustrating, having to dispute a claim that has no factual basis.

I hope this review encourages better transparency.

I recently completed the sale of my business through this broker. While the “no sale, no fee” model provides some reassurance, my overall experience was mixed.

There were a few positives - particularly the support at the final stage and the assistance with chasing outstanding matters (thank you Kylie!).

However, I felt the initial valuation was unrealistic, discovery call pushy to accept the terms I had no time to read, the marketing materials required significant correction on my side, and much of the core work (viewings, communication with the buyer, and document analysis) was ultimately handled by me.

Considering the level of commission charged, I do not feel the service provided represented fair value. In practice, the main contribution felt limited to administrative follow-ups rather than meaningful involvement in the transaction (I could literally pay for the business listing and handle everything myself).

It may be useful service for someone selling a business for the first time, but expectations around value and support should be set carefully (and read the agreement very carefully before signing!)

Kylie Jones was the one to get the job done..🥳🥳🥳 Thank-You..🙏

While the purchase did take longer than expected, this was no fault of the company, as there was several issues to be resolved with the vendor, both personally, and at the land registry.

This purchase may have taken top spot for the longest purchase in history..😅 however, throughout the process we did have a couple of case handlers twitch. When Kylie came on board. She was a breath of fresh air, following up and updating regularly, as well as chasing and even re-negotiating on our behalf, she really was great. ⭐ 🌟 🤩 🌟 ⭐️

Where do I begin! This has been a very long and arduous process (through no fault of letscogogo). Kylie has remained professional, in contact and helpful throughout the entire ordeal making sure I am kept in the loop as to what is going on. We have had so much contact over the last near 18 months I think I'm going to miss our regular calls and emails. Thank you so much to Kylie for helping me through this - you deserve a well deserved break.

Kylie helped me in selling a shop in country Durham. Rob also assisted me. Many thanks to the team. Good service. I highly recommend them.

Had a great experience selling my business with Cogogo. Kylie Jones went above and beyond to help me get the sale across the finish line. Great customer service. I would definitely use Cogogo again.

I would like to thank Kylie Jones for her professional work and relentless effort to sell our business. She was very attentive and professional to dealt with all buyers enquiries.

Cogogo is a great business sale company to sell the business.

Their agent Kylie Jones was very helpful and attentive. She would always keep me up to date with progress

Our experience with Letscogogo was a great one. Kylie was amazing and we couldn't of got through the process of buying a salon without her. Kylie was professional and keep us updated constantly.
I would highly recommend Letscogogo, especially Kylie.
Thanks again to Kylie.

Overall our experience of selling our business in Sheffield through Cogogo was very good. At first a little fraught with lack of interested parties to by our business but once we did have interest the team at Cogogo were very good with us.
Two members of the team in particular, Aidan Murphy who was our initial contact & then Kylie Jones who oversaw the process, were extremely courteous & helpful.
When at times we thought things were going wrong, Kylie was there to reassure us & get us back on track.
She always kept us updated with the process, & always answered any queries we had.
Thank you to them both for looking after us so well for what at times can be a stressful experience.

Derek
Sheffield

⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Rob & Kylie have been absolutely amazing! From start to finish they were professional, attentive, and always on hand to guide me through the process. Their communication was excellent, and they made sure every step of the sale went smoothly. Thanks to their hard work and support, the transition of selling my burger business was stress-free and seamless. I couldn’t recommend them highly enough 100% recommended! Thank you both.

I recently used Letscogogo to sell my retail business and had a fantastic experience from start to finish. The team was incredibly helpful and always available to answer any questions I had throughout the process. Their professionalism and clear communication made what could have been a stressful experience feel smooth and manageable. I’ve already recommended them to others and wouldn’t hesitate to do so again. If you're looking to sell a business, I highly recommend giving Letscogogo a call.

Started the process with Arron and Rob. Then Sanaa. Kylie and Ashley. Sold the business within four days. They all did a great job made the process so easy. Very professional and polite and nothing was too much trouble. They were all there on the end of the phone for anything I needed. Thanks guys.

I have recently decided to look into selling the business, due to other commitments, and come across CoGoGo.

I've been dealing with Rebecca Oliver, who is always keeping me updated on the status, our communication is open and I feel that I can talk openly and get advice when needed.

Its been really easy dealing with them and I get very quick responses - keep up the good work!

Thank you to cogogo for selling my cafe for me. They made the whole process stress free and easy. I would 100% recommend to anyone.

I found Cocogo very thorough, Helpful and very professional. They found me a genuine buyer for my business 😄 and they helped and supported the buyer and ourselves all along the way!! I would strongly recommend Cocogo if you are selling or buying.
Tim & Amanda

Thanks guys for successfully finding me a buyer, thanks to the solicitors as well smooth process and informative

Totally incompetent,publishes the wrong information. i eventually noticed and they said they would change. 3 weeks later they have done nothing. Waste of time and effort.

Update to their response
I emailed 2 seperate people and recieved no response. They are quick enough to get you to pay to prove who you are but then its a joke.
I advise people to avoid this company

And to add to this suddenly after being almost dormant they are getting loads od positive reviews from people that appear from nowhere.
More reviews in a week since i posted mine than in years🤔

We have been emailing for over 1 month, providing notice for terminating our contact per the terms and conditions - however the entire team has continued to ignore our request and deny receipt of our emails despite emailing and contacting us on many occasions for the past 12 months.