have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always re... Voir plus
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Lisez les avis des autres
I have used Taxscouts for numerous years who are now Taxfix. This year like previous the service has been excellent. Website is easy to navigate, the person who is assigned to you is always at hand t... Voir plus
This was my first time doing my self assessment - and I have a few revenue streams so it wasn't an easy one. It had been causing me a lot of anxiety and I honestly couldn't have wished for a better ex... Voir plus
Excellent and prompt service. My accountant was approachable and answered all of my queries in depth. I was very happy with the outcome and will definitely be using them again. I felt they were fairly... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Taxfix (formerly TaxScouts) is the UK’s leading financial platform for digital tax solutions. We are transforming one of life’s most complex and stressful tasks – filing taxes – into a simple, secure, and personalised experience by combining AI technology with access to qualified accountants.
Coordonnées de contact
Royaume-Uni
- support@taxfix.com
- taxfix.com/en-uk
4,7
Excellent
7 k avis
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Appalling communication
I decided to use Taxfix for my tax return based on their great TrustPilot reviews, notably for their efficiency and quick turnaround. I submitted all the documents needed on 17/05 and received a notification that the tax return was started on 18/05. Having no news, I chased the accountant assigned to my case on 09/06 and received the response that the tax return would be ready "soon". I chased again on 02/07, and this time, no reply, but my tax return was made available on 03/07. I went back the same day and asked questions to the accountant and have not received an answer to this day, 18/07. Instead, I have received 3 automated reminders that my tax return is ready to approve. Based on the reviews, I never expected to have such a poor experience in terms of communication especially with a subject as sensitive as taxes. Very disappointing.
18 juillet 2026
Avis spontané
Tax Scouts Review
The accountant completed my tax return very quickly with a minimum of queries.
Also, the price was very reasonable.
18 juillet 2026
Great service
Great service, swift reliable fast response great knowledgeable accountant
15 juillet 2026
Accountant was very responsive to…
Accountant was very responsive to messages and got my return filed quickly and easily!
16 juillet 2026
Thorough diligence without the dragging…
Thorough diligence without the dragging or back and forth. One hour to prep & submit elements.. a few one off set up question and it is done, and done well.
16 juillet 2026
Overall quick and efficient
Overall quick and efficient - platform log in and double sign off less so
8 juillet 2026
Paul Brash was great!
Paul was great. Fast turnaround on my self assessment tax return and answered all questions I had very clearly and quickly. Many thanks!
13 juillet 2026
Great company for tax returns
have been using this company for years to do my tax return. Its easy to fill out all the sections. Their support team is amazing and always there to help. I can contact the accountant and he always responds quickly and answers all my questions. Highly recommend.
14 juillet 2026
Quick and simple service.
Very easy to navigate and simple steps, with a very quick service from Mylien.
10 juillet 2026
Avis spontané
Well done!!!
9 juillet 2026
Very shit-Shit
22 avril 2026
Réponse de Taxfix UK (formerly TaxScouts)
Hi Stuart Davies,
Thank you for taking the time to leave your feedback. We are very sorry to hear that you had such a negative experience with our service.
This is certainly not the standard we aim to provide, and we sincerely apologise that we fell short of your expectations. Our goal is to make the tax filing process as simple and stress free as possible, and we regret that this was not the case for you.
We would appreciate the opportunity to understand more about what happened. If you are open to it, please contact our team at support@taxfix.com with the email address you used to register. This will allow us to look into your case personally and see how we can help.
Once again, we are truly sorry for your experience. We value your feedback as it is essential in helping us to improve.
Best regards,
Taxfix
Excellent service
I have not been well, and really struggled with my self assessment - a couple of messages with Jon and its all sorted, which has definitely taken some of the stress from me at a difficult time.
8 juillet 2026
I was told it would take 3 business…
I was told it would take 3 business days for them to upload my filings 12/06/2026. Still waiting a month later. They have totally ignored my messages and every day I’m getting a penalty charge from HMRC. Paul D’arcy was my supposed assigned accountant. So on top of fines and the payment up front to Taxfix UK, it appears I’m gonna have to pay a reputable accountant to do what these SCAMMERS have not.
Don’t waste your money or time with these crooks. I’ll be contacting Trading Standards soon.
8 juillet 2026
Avis spontané
Réponse de Taxfix UK (formerly TaxScouts)
Hi Delia,
Thank you for taking the time to share your feedback and bring this to our attention. We are truly sorry to hear about the incredibly stressful and frustrating experience you have had.
We understand your distress regarding the significant delay in your tax filing and the lack of communication from our team. This is not the standard of service we strive for, and we sincerely apologise that you have been left without support, especially while incurring penalties from HMRC.
We want to investigate this for you as a matter of urgency. If you would be open to it, please contact us directly at support@taxfix.com with the email address you registered with and mention your Trustpilot review. This will allow us to locate your account immediately and understand what has gone wrong.
Once again, we are very sorry for the difficulty this situation has caused. We appreciate you raising this, as your feedback is essential for us to improve our service.
Best regards,
The Taxfix Team
Easy and quick
very efficient, easy service to use. Easy access to the accountant if there are any questions
8 juillet 2026
Very good
Simple to set up, allocated a terrific accountant, Zubair, who understood the specific complexities and worked quickly to get the calculations done. The refund from HMRC that’s now due more than covers the cost!! No hesitation to recommend.
7 juillet 2026
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