Very easy opening the account. Just a few normal questions, photo of ID and myself and it was open in minutes. I'm using the account mostly for savings right now, but even the current account pays 3.7... Voir plus
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Payments too slow. Sometimes being blocked for no good reason when they're going to accounts I've paid before, including an account in my name. Payment limits still way too low despite a incr... Voir plus
L'entreprise a répondu
Easy application process and onboarding was swift. LHV use ab app that is extremely clean and easy to use. I know DD etc is coming in the near future. Transactions go through as youd expect. It would... Voir plus
L'entreprise a répondu
It took over a week and a half to approve my application. I then read the reviews of routine transactions getting blocked for days - no thanks. I'll try another bank.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
LHV Bank (UK) is redefining banking for ambitious individuals and businesses. Our app-only retail banking services are designed to empower ambition at every step. Whether you're growing your savings or managing everyday finances, our easy-to-use interest-paying current account and attractive savings products help you achieve your goals. With our intuitive app, you can take full control of your finances, wherever you are, saving you time to focus on what matters most. At LHV Bank, your money is always at work—helping you to achieve your ambitions.
Coordonnées de contact
1 Angel Court London, EC2R 7HJ, London, Royaume-Uni
- help@lhv.com
- lhv.com
3,3
Moyen
179 avis
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A répondu à 96 % de ses avis négatifs
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Réponse de LHV Bank (UK)
Thank you for your fantastic review. We're delighted to hear you've found it easy to get started with LHV Bank and that you're enjoying the interest we offer on both our current account and savings products.
Thank you for choosing LHV Bank and for taking the time to share your experience.
The LHV Bank Team
It's a great simplistic bank
It's a great simplistic bank. It offers great interest rate on the current account and a great interest rate on its savings pots. Beating any in the current industry. Chase, zopa, revolut can't beat these easy access savers.
Payments are super fast and brilliant.
Currently they have direct debits but please LHV bank I am literally begging you. Bring in standing orders it's the only thing that is stopping me from switching my entire banking system to your bank. I mean literally the only thing that is stopping me from being a full time banking customer!
As for all the other reviews. You can't get FCSC protection unless you have a official banking license. Which means that LHV is a legitimate bank.
I agree that there should a direct contact number at least to contact customer services. This would ensure confidence in more customers comming to LHV.
As soon as you drop standing orders LHV I'm switching fully to yourselves. Until then I'll have to make do.
1 août 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to leave such detailed feedback. We're delighted to hear you're enjoying our app, fast payments and competitive interest rates.
We also appreciate your suggestions. We understand that many customers are waiting for standing orders, and we're working hard to bring this feature to LHV Bank. While we can't confirm when they'll be available, we're grateful for your feedback and support.
We also appreciate your feedback about having a direct contact number. We're always looking for ways to improve our customer support and make it even easier to get in touch with us. We'll be sure to share your comments with the team as we continue to develop our service.
Thank you again for your support. We hope to welcome you as your main bank in the future.
The LHV Bank Team
This is possibly the easiest account to…
This is possibly the easiest account to deal with, instant push notifications, good limits, very very fast transactions, simple easy to use and navigate app, well done, others should learn from you.
Standing orders would help though.
1 août 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for your fantastic review. We're delighted to hear you're enjoying your experience with LHV Bank and that you find the app simple to use, with fast payments and useful notifications.
We also appreciate your suggestion about standing orders. Feedback like this helps us shape future improvements, and we'll make sure it's shared with the team.
Thanks again for your support.
The LHV Bank Team
Catastrophic service
I applied to the bank via the app. They said they need up to 5 days to review my account.
After ONE MONTH AND TWENTY DAYS, they send me an email asking for more details to open the account. Lol! Imagine how long it'll take them when I actually need help.
Stay away from them.
29 juillet 2026
Avis spontané
Réponse de LHV Bank (UK)
We're sorry to hear about your experience.
Waiting more than a month for an update isn't the experience we want anyone to have, and we completely understand why this left you with a poor impression. We know that's much longer than the timeframe we aim for, and we're sorry for the frustration it caused.
We'd really like the opportunity to look into what happened. If you're happy to, please email us at help@lhv.com with your details, and we'll review your application and get back to you as soon as we can.
Thank you for taking the time to share your feedback.
The LHV Bank Team
Thankyou LHV Bank for Excepting me Well…
Thankyou LHV Bank for Excepting me Well done.
26 juillet 2026
Réponse de LHV Bank (UK)
Thank you for your kind review. We’re pleased to have you banking with us and really appreciate you taking the time to share your feedback.
The LHV Bank Team
Great rate for savings
Great app only bank for saving. Easy to open. Simple to access and a great rate.
22 juillet 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for your review.
We’re pleased you’ve found saving with LHV simple and straightforward. It’s great to have you with us.
The LHV Bank Team
Feels like a good and secure banking…
Feels like a good and secure banking system looking forward to working with you
17 juillet 2026
Réponse de LHV Bank (UK)
Thank you for taking the time to leave us a review.
It's great to hear you're feeling confident banking with LHV Bank. We're committed to making banking simple, secure and straightforward, and we look forward to supporting you in the future.
Thank you for choosing LHV Bank.
The LHV Bank Team
I would never bank with this lot again
I would never bank with this lot again. Average products from an average bank with intrusively over the top questioning & requests for documentation for simple actions like withdrawing money, slow, inefficient customer service via email only, where you are left hanging around all day waiting for a reply. Opening a current account took over a week for them to complete checks. Moving funds into current & savings account welcomed with ease, but god forbid you want to move funds that belong to you out without getting the third degree. I had to ‘go through a routine review of my account activity’ having to justify my income, job details, reasons why I was transferring, what I was planning to use my money for etc! They stopped short of asking my inside leg measurements. There are fewer checks and less intrusiveness applying for a visa to N Korea.
15 juillet 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.
We understand that being asked for additional information can feel frustrating, particularly when you're moving your own money. As a UK regulated bank, we're legally required to carry out certain checks from time to time. These checks help us meet our obligations to prevent financial crime and keep our customers and the wider financial system safe. They can include asking about the source of funds, account activity or the purpose of a payment, even for existing customers. We appreciate that this isn't always convenient, but these requirements apply to all regulated banks.
We're also sorry to hear that you found the process slow and that our communication didn't meet the standard you expected. We know how important it is to keep customers informed throughout these reviews.
If you'd be willing to contact us at help@lhv.com, we'd appreciate the opportunity to look into your experience in more detail and understand where we could have done better.
Best wishes,
The LHV Bank Team
Allegedly this bank has been accused of…
Allegedly this bank has been accused of using customers funds to trade, all in the name of carrying out compliance checks. How would you explain restricting my account for 4 months now and still counting, despite providing all satisfactory proofs. No one responds to messages. No phone number to call. No update whatsoever. It’s the most horrible experience ever faced in my 3 decades of banking experience. Totally abysmal. No one should have to go through this. Shocking !!!
27 mars 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand how frustrating it must be to feel that you've been waiting without clear updates.
At times, we're required to carry out account reviews to meet our legal and regulatory obligations. While we always aim to complete these reviews as quickly as possible, we appreciate that delays and a lack of communication can be frustrating.
We're sorry that your experience hasn't met the standard you expected from us.
Please contact us at help@lhv.com with any relevant details so we can review your case and provide an update where we're able to.
Best wishes,
The LHV Bank Team
Warning !!!!! SCAM
Warning !!!!!
Firstly, that is not a bank, but a clear outright scam.
Normally, when one opens an account they do it to make their life easier, isn't it? But here it is opposite. You will only land yourself in problems if you ignore this warning.
This is not a bank. Rather a quasi para-bank or something. Generally, they don't observe the law. They break the law.
Upon opening the account, I managed to have used it maybe 4 or 5 times altogether. All transactions came from my other account as I wanted to use this one as a saving aside pot.
What happened? They blocked my account totally. Then i understand it wasn't even a proper bank. No information. No phonecall. No text. ....and what's the worst, no contact possible. You can normally only email them, to read the auto response that they don't work and will only be working from 9 o'clock so maybe if they want to they will contact you god knows when as you cannot. Perfect!!! Stranded. No money. No access. No contact!!
Finally they called me. They were super rude. Hostile. Asking questions such as why i transferred or where i was born or who i live with and more, clearly unlawful ones to qsk and it was phishing. They would waste an hour of my time where i had to keep answering or they would seize my funds. Finally they asked what exact transactions will be there on the future. !!!??? Can you believe?? What a ludicrous question!! Who can know what transactions will be before they are?? When they tormented me in q form of fbi interrogation, they still refused to unlock my funds they were blocking illicitly and groundlessly. It took days before i could regain my funds.
But what the end of this story? To punish me on top, only i don't know for what, they also closed my account with immediate effect without ever telling why.
They broke numerous laws applying to banking in this country. They were arrogant and prepositions . They caused harm. They made me feel.like a criminal where ive done nothing wrong.
Now Im taking them to Ombudsman. They need a lesson. They cannot scam people like that.
Stay away avoid like a plague
7 juillet 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to share your feedback. We're sorry to hear that your experience left you feeling this way.
At times, we're required to carry out account reviews to meet our legal and regulatory obligations. We appreciate that these checks can be frustrating, particularly if they affect access to your account, and we're sorry that you were unhappy with the service and communication you received.
If you'd like us to review your concerns, please contact us at help@lhv.com with any relevant details. We'll be happy to look into your case and respond directly.
Best wishes,
The LHV Bank Team
Great interest rate and the app is easy…
Great interest rate and the app is easy to use.
13 juillet 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for your wonderful review. We're delighted to hear you're enjoying the great interest rate and finding the app easy to use.
We really appreciate you taking the time to share your experience.
Best wishes,
The LHV Bank Team
Réponse de LHV Bank (UK)
Thank you for taking the time to leave us a review. We're sorry to hear that your experience wasn't what you expected.
We appreciate your feedback about the speed of our service, the lack of web chat and our monthly withdrawal limits. We know these things can make a real difference to your banking experience, and we'll make sure your comments are shared with the relevant teams.
If there's anything you'd like us to look into, please get in touch at help@lhv.com with any relevant details and we'll be happy to help.
Best wishes,
The LHV Bank Team
I WOULD NOT RECOMMEND!
I WOULD NOT RECOMMEND!
I suspect bank is profiteering from long transfer times to make interest.
Ridiculously long time for outward pending transfers to clear & non existent customer support (no response to pending transfer time queries & 1 month response time to a phone number change that linked to an authentication that did not work to action change).
1 juillet 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to share your feedback. We're sorry to hear that your experience hasn't met your expectations.
We understand how frustrating it can be to experience delays with payments and to wait longer than expected for support, especially when it affects access to your account. We also want to reassure you that we do not delay transfers to earn interest.
We'd like the opportunity to look into what happened and review your experience in more detail. Please email us at help@lhv.com with your full name and the email address registered to your account, and we'll investigate this as a priority.
We appreciate your feedback, as it helps us identify where we need to improve.
The LHV Bank Team
Completely shambolic
Completely shambolic.
Make a money transfer - takes days to arrive. Can't use my account to pay for anything online, LTV blame the retailer, when its clearly an issue with their bank.
Just a complete nightmare. Contact customer service via email, the ONLY way, request a call back, they email back an unhelpful response days later
Avoid. Avoid. Avoid
Nothing but issues since joining. Can't currently leave, as I have a mortgage application in process.
27 juin 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to share your feedback. We're sorry to hear about your experience.
We understand how frustrating it must have been to experience issues with payments and transfers, and not receive the level of support you expected. We also appreciate your feedback about our support channels, as we're always looking for ways to improve the experience we provide.
We'd like the opportunity to look into the issues you've raised and see what we can do to help. If you haven't already, please email us at help@lhv.com with your name and the email address linked to your account. If you've already been in touch, we'll continue working with you to resolve this as quickly as possible.
Thank you for taking the time to share your experience with us.
The LHV Bank Team
I was impressed with the speed of…
I was impressed with the speed of opening an account with LHV and the simplicity of the app interface and savings rate. I was quickly able to transfer money into the account and make payment, although, I did receive a call from the security team to qualify the transaction. However, I do understand that the banking rules have tightened up recently so any delay is more likely to be a regulatory matter as opposed to a lackadaisical approach as part of their fraud prevention requirements.
I will definitely give them a fair chance; they are a new bank with roots in Estonia and fully backed in the UK to the FSCS limits with full PRA permissions.
25 juin 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that opening your account was quick and straightforward, and that you've found our app easy to use. It's also great to know you were able to transfer money and make payments with ease.
We also appreciate your understanding when we got in touch to verify your payment. We know these checks can sometimes add a little extra time, but they're an important part of helping to keep our customers and their money safe.
Thank you for giving us the opportunity to earn your trust. We look forward to supporting you and hope you'll continue to enjoy banking with LHV.
The LHV Bank Team
No communication
Installed the app and registered.
"Thanks, we're just checking your details."
After 16 days of hearing nothing, I ask for an update via their publicised help email address.
"We aim to respond within 2 business days."
It's been another 10 calendar days, and I've still heard absolutely nothing.
I have long-term financial relationships with all the major UK banks and building societies, and I've never experienced such an utter lack of communication.
Update: My application was submitted on 30 May 2026, and my follow-up email, sent from the email address as provided in my application, was sent on 16 June 2026. It's now 11 July 2026. The fact they can respond to my negative review, but not respond to my application or follow-up email, perfectly exemplifies their catastrophic admin and operations. They must be severely understaffed with a patchwork of overloaded and deficient processes.
26 juin 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to share your feedback. We're sorry to hear about your experience.
We understand how frustrating it must have been to wait so long without an update, especially after reaching out to us. That's not the experience we want anyone to have.
If you haven't already, please email us at help@lhv.com with your name and the email address you used to register, and we'll investigate this as a priority. If you've already contacted us, we'll be in touch as soon as possible.
Thank you for bringing this to our attention.
The LHV Bank Team
Missing so many features
No standing orders, no in-app chat, no open banking support, no cash deposits, no cheque deposits, daily external transfer limits are a pathetic £10,000, monthly external transfer limits are an even more pathetic £20,000!
For contrast Starling allow daily external transfers of £1 million. And even old fashioned, still living in 1998 Nationwide allow daily external transfers of £100,000.
LHVs UK launch is rife with laziness, incompetence, disingenuousness, and borderline distain for the customers they need to pay their wages. It's like they're Barclays junior
5 juin 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for your review.
We appreciate your feedback and understand your frustration.
We're continuing to develop our UK banking proposition and recognise that some features, including standing orders, in-app chat, cash and cheque deposits, and higher payment limits, are important to many customers.
We've chosen to launch in stages, focusing first on delivering a secure and straightforward banking experience while we continue to build additional functionality.
We understand that customers who require a broader range of features today may prefer other providers, and we respect that choice.
Customer feedback plays an important role in shaping our roadmap, and we appreciate you taking the time to share your views.
The LHV Bank Team
Zero customer service and temperamental…
Zero customer service and temperamental app.
Needed assistance after declined transactions whilst travelling. Sent email to support on 4th May and still no response as at 3 June. No other way to contact them. Also on sign up android app is very temperamental taking photos of self and id. Then App logged me out and to go through same rigmarole again with photos to log in - very hit and miss whether would take photo. Have now removed funds. Wanted to love but these are serious shortcomings.
4 mai 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to share your experience.
We're sorry to hear about the issues you've described, particularly the delay in receiving a response from our support team and the difficulties you experienced with the app. We understand how frustrating this would have been, especially while travelling.
We're continuously working to improve both our customer support and app experience, and we'll take your feedback on board as we continue to make improvements.
While we're sorry that we didn't meet your expectations this time, we hope you'll consider giving us another chance in the future.
Best wishes,
The LHV Bank Team
If you want to get access to your money…
If you want to get access to your money and pay/transfer DONT use this bank!! This is now the 3rd time they have left me with a pending transfer all because they don’t work weekends!! Will be moving my funds 1st thing tomorrow!
31 mai 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for your feedback.
We're sorry to hear about your experience and understand how frustrating it can be when a payment doesn't complete as quickly as expected.
As a regulated bank, we have a responsibility to review certain payments to help keep our customers and their money safe. While most payments are processed quickly, some require additional checks before they can be released.
We're continuously working to improve our processes and customer experience, and we'll take your feedback on board as we continue to make improvements.
We hope you'll consider giving us another chance in the future.
Best wishes,
The LHV Bank Team
Exactly what I want in a bank!
This bank offers great interest rates and a superb app. Customer service is high quality rather than being quick. Yes there is no phone support or chat service, but actually what do other providers give you on chat? Frustrating circular AI nonsense. What LHV do is provide real people with actual understanding who resolve your issue first time!
19 mai 2026
Avis spontané
Réponse de LHV Bank (UK)
Thank you for taking the time to leave such thoughtful feedback.
We’re really pleased to hear you’ve had a positive experience with both the app and our customer support. Delivering helpful, effective support and resolving issues clearly is something that’s very important to us, so it’s great to hear this reflected in your experience.
Thanks again for your support and for sharing your feedback with us!
The LHV Bank Team
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