The products of Libby Loves that I chose are of lovely Quality I have bought Libby love brand before the aubergine coatigan which I have worn through out winter this time I went for a cream version bu... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
LibbyLoves is one of my favourite discoveries of the last year - beautiful clothes by a British designer all delivered speedily. Such a wide selection and I have purchased tops, dresses, skirts and kn... Voir plus
Love to browse the feminine patterns and materials and had to buy. Service was prompt and the chosen dress perfect for summer gatherings. Arrived well packaged and with a quick press good to go. Looki... Voir plus
Happy to report that the issues with no delivery of my items due to fault of dhl has now been resolved and both my items have now been delivered. As one of the items couldn't be delivered due to out o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Libby Loves is an emerging British label offering capsule collections to update your wardrobe all designed & made in London
Coordonnées de contact
Royaume-Uni
- libbyloves.co
4,6
Excellent
190 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delighted to give 5 stars after customer service recovery.
Happy to report that the issues with no delivery of my items due to fault of dhl has now been resolved and both my items have now been delivered. As one of the items couldn't be delivered due to out of stock, I was refunded this amount and given a free pair of trousers for the non delivery of my items. Excellent customer service resolution. Very impressed
3 février 2025
Réponse de libbyloves
Hello,
We're delighted to hear that the issue has been resolved to your satisfaction. Thank you for sharing your positive experience!
Réponse de libbyloves
Hello,
Thank you! We appreciate your feedback!
Réponse de libbyloves
Hello,
Thank you for your kind words! We appreciate your feedback.
First purchase, hassle free.
I recently purchased a beautiful jumpsuit from Libyloves. I had to ask for an exchange, this was not a problem. The exchange was posted the day i requested it, it was delivered very quickly ensuring delivery in time for Christmas, amazing service & excellent communication throughout.
The jumpsuit is fabulous and very well priced. 8i would highly recommend shopping with this fabulous company.
13 décembre 2024
Avis spontané
Réponse de libbyloves
Hello,
We're delighted to hear that the issue has been resolved to your satisfaction. Thank you for sharing your experience!
No return offered
Bought an item which arrived too late for the occasion and they have completely blanked all my efforts to return it. This seems to be the theme from the Google reviews so obviously not just due to the busy festive period. The item is nice but it's a totally unethical way to operate.
9 décembre 2024
Avis spontané
Réponse de libbyloves
We apologise for the inconvenience you've experienced. We have reached out to you and hope the issue has been resolved to your satisfaction. Thank you for your feedback
Réponse de libbyloves
Hello,
Thank you for your kind words! We appreciate your feedback.
Réponse de libbyloves
Hello,
Thank you for your kind words! We appreciate your feedback.
Very nice thank you
10 décembre 2024
Réponse de libbyloves
Hello,
Thank you for your kind words! We appreciate your feedback.
Love my new scarves..lovely and soft…
Love my new scarves..lovely and soft and gorgeous colours..
4 décembre 2024
Réponse de libbyloves
Hello,
Thank you for your kind words! We appreciate your feedback.
Love Libby Love Got so many compliments on this lovely…
Got so many compliments on this lovely jumpsuit washed great too
26 novembre 2024
Réponse de libbyloves
Hello,
Thank you for your kind words! We appreciate your feedback.
Poor customer service - chasing a refund
I have purchased a few items over the years and this time I wanted to return an item (which was great except for sizing on me) however I had to chase to confirm they’d received the returned item. 3 weeks later I still hadn’t been refunded and I had to chase twice more and I’m yet to receive the money in my account. This isn’t the first occasion of poor refund service with them.
12 octobre 2024
Avis spontané
Really quick delivery
Really quick delivery! I had an issue with a size of a top for my mrs which was resolved instantly! Ty
5 septembre 2024
Avis spontané
Great clothes, good price
Saw one of their crop shirts in a shop, loved it, so found the website and bought it in 2 colours. Love them!
9 septembre 2024
My daughter loves this garment got…
My daughter loves this garment she got for her birthday she is delighted how well made it is, very luxurious and it really suits her. It can be worn casually or dressed up!
7 mai 2024
Waardeloos
In januari besteld en nog steeds geen spullen binnen. Dat niet alleen, de track en trace werkt niet en op emails reageren ze ook niet. Waardeloos. Is geen aanrader!!!
12 mai 2024
Avis spontané
I’ve done a order in January and still…
I’ve done a order in January and still not received anyone waited this long first tome ordering
1 janvier 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.