Liberty First Credit Union Avis 415

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 2 sur 5 étoiles

The 84th location in the last almost a year never keeps supplies for night deposit. I don't understand because the location never have that problem. Definitely has to be management issue.

Noté 5 sur 5 étoiles

Matt Johnson in the lending department is the man! He continuously astounds me with his customer service, knowledge, and expertise of all things loan related. He’s so personable, friendly, helpful and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

On November 7th, I applied for and got approved for an auto loan. Bridget has been incredibly helpful throughout the entire process. She also added insurance to the loan in case something happens to m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was an amazing experience, Mr. Chris Shipley was to the point answered all of our questions, made things go so smooth we actually thought this is to smoothly. He was very quick efficient kind a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Coopérative de crédit
  2. Distributeur de billets
  3. Société de crédit et de prêt automobile
  4. Institution financière
  5. Prêteur hypothécaire

À propos de Liberty First Credit Union

Écrit par l'entreprise

Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals. We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.

Discover More:

CHECKING
AUTO & PERSONAL LOANS
CREDIT CARDS
HOME LOANS
Visit libertyfirstcu.com

Liberty First Credit Union - Banking With Purpose

Écrit par l'entreprise

We're committed to "Building Relationships to Provide Lifetime Financial Solutions".
We have a longstanding commitment to treat all members the way we want to be treated - with respect, support, and kindness.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

415 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Friendly and accommodating!

Chris, in Seward, was wonderful! I will definitely recommend him to my friends when or if they are looking for a new place to bank. They were very accommodating when I could only make it in on a Saturday. Everyone I came into contact with was very friendly.

12 octobre 2024
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Réponse de Liberty First Credit Union

We are so glad to hear you had a great experience and that Chris could help. Thank you for being a member of Liberty First.

Noté 5 sur 5 étoiles

Car loan

Had a wonderful experience getting a new car loan as well as refinancing my previous car loan. Interest rates can’t be beat!

21 septembre 2024
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Réponse de Liberty First Credit Union

We are so happy to hear that you had a great experience. Thank you for being a member of Liberty First Credit Union!

Noté 5 sur 5 étoiles

Customer friendly process from start to…

Customer friendly process from start to finish. Best rates in Omaha.

18 septembre 2024
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Réponse de Liberty First Credit Union

We are so glad that you had a good experience. Thank you for being a member of Liberty First.

Noté 5 sur 5 étoiles

Bridgette was great!

Bridgette was great!!
Very helpful. Answered my questions promptly and completely.

7 septembre 2024
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Réponse de Liberty First Credit Union

That you for the review and we are glad that Bridgette was able to help you!

Noté 5 sur 5 étoiles

Great job

Nellie was great to work with. You should give her a pay raise

31 août 2024
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Réponse de Liberty First Credit Union

We are so glad that Nellie was able to assist you. Thank you for being a member of Liberty First!

Noté 5 sur 5 étoiles

Easy to communicate with

The employees I interacted with were great and took me through the auto loan process in a breeze.

31 août 2024
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Réponse de Liberty First Credit Union

We are so glad you had a great experience. Thank you for being a member of Liberty First.

Noté 5 sur 5 étoiles

Helpful service

Problem resulted. Nellie helping results the issues.

3 septembre 2024
Avis spontané
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Réponse de Liberty First Credit Union

Thank you for your feedback! We're glad Nellie was able to help get you taken care of. We look forward to serving you and your family in the future!

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️

Nigel was amazing to work with! He answered all my questions and made the loan process easy!

21 août 2024
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Réponse de Liberty First Credit Union

Thank you so much for your kind words! We're thrilled to hear that Nigel provided such a positive experience for you. Making the loan process easy and answering all your questions is exactly what we aim for. If you need anything else, don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Chris in Seward did a fantastic job of…

Chris Shipley in Seward did a fantastic job of helping me. I mistakenly thought there was an error with a transaction, and he took the time to explain things to me. He was professional and courteous.

7 août 2024
Avis spontané
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Réponse de Liberty First Credit Union

We are so happy to hear that you had a great experience with Chris. Thank you for being a member of Liberty First.

Noté 5 sur 5 étoiles

Bueno

Buena empresa crediticia

12 août 2024
Avis spontané
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Réponse de Liberty First Credit Union

We are so glad you had a good experience. Thank you for being a member!

Noté 5 sur 5 étoiles

Account Closure

I had the pleasure of working with Loan Officer Ellie Persson over several days with my account and I must say that I was very pleased with her professionalism! From beginning to end, how she approached the situation to resolving the issue was done to make sure her customer was completely satisfied. Ellie, I appreciate you and thank you once again for all your help!

8 août 2024
Avis spontané
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Réponse de Liberty First Credit Union

We are so glad that Ellie was such a great help! Thank you for being a member of Liberty First Credit Union.

Noté 5 sur 5 étoiles

Bridgette was very knowledgeable and…

Bridgette was very knowledgeable and courageous she saved me a lot of money in interest the process was very simple and fast definitely recommend liberty first give them a big 👍thank everybody

25 juillet 2024
Avis spontané
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Réponse de Liberty First Credit Union

Thank you for sharing. We are so glad you had a great experience, and that Bridgette could help you.

Noté 1 sur 5 étoiles

Miscommunication

Turnover pushed back closing. Miscommunication and different messages coming from different employees made our experience stressful and unpleasant.

29 juin 2024
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Réponse de Liberty First Credit Union

Thank you for sharing your feedback. We sincerely apologize for the delays and the miscommunication you experienced during the closing process. We understand how stressful and unpleasant this must have been for you, and we're truly sorry for any inconvenience this caused.

Please know that we are addressing these issues internally to ensure better coordination and communication among our team members. Your experience is important to us, and we are committed to making improvements to prevent such situations in the future.

If there is anything specific we can do to assist you or if you have any further concerns, please do not hesitate to reach out to us directly. We appreciate your patience and understanding.

Noté 5 sur 5 étoiles

P in personal!!

Evie and Susan were both very helpful and friendly. I enjoyed talking with them both. Banking is so much better when it feels like the employees truly care about their members. They both put the Personal in personal banking.

26 juin 2024
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Réponse de Liberty First Credit Union

Thank you and we are glad you had a great experience with Liberty First. We are happy to have you as a member!

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