Libristo Portugal Avis 

great experience and my book arrived in good time as promised

Comprei um manual e caderno de exercicios do Cambridge a um preço imbativel. tudo correu lindamente.

Experiência de encomenda muito simples. Entrega dentro das datas programadas.

The postage for three books was not cheap, yet it took over FIVE weeks for them to arrive.
Absolutely shocking service, I would definitely not use again.

I did a €200+ order with hard cover heavy books. I received the books without proper packaging for such an order. They sent the books loose inside of a big box, with a bit of mashed paper to fill a bit the free space inside of the box. Obviously, with heavy books and international shipping, the corners were pushed inside. Two of the books arrived damaged.

My book arrived in good condition, but it was delivered one week late and to a pickup location 1.5 km away from the one I had selected.

Comprei um livro que queria a muito tempo e chegou no tempo previsto.

site de confiança mas a encomenda demora demasiado tempo a chegar ao destinatário.

I would love to leave a review of the products, but after waiting three weeks for shipping, they are now held hostage in the DPD Express lockers one block from my house. There is apparently a “technical “ problem where they are unable to issue a code so that I can access my delivery. So close yet so far.

Foi a minha primeira compra neste site. Correu tudo lindamente, Apesar de esperamos algumas semanas, os livros chegaram em perfeitas condições e bem embalados.

Comprei um livro que chegou no dia 30 de junho com riscos bastante evidentes. A devolução foi combinada rapidamente e entreguei o exemplar danificado ao estafeta no dia 2 de julho. A partir daí, a experiência de apoio ao cliente foi frustrante e confusa.
Passei quase um mês sem resolução e com informações contraditórias da parte da equipa:
A 13 de julho disseram-me que o livro estava em stock e que seria enviado nos dias seguintes;
A 20 de julho informaram-me do oposto: afinal não tinham stock em armazém e estavam a aguardar a chegada do livro (apesar de o artigo figurar sempre como disponível no site);
A 27 de julho enviaram-me apenas um e-mail com o código de tracking — ignorando as minhas dúvidas — onde descobri que afinal a encomenda já tinha sido enviada a 21 de julho.

O livro acabou por chegar hoje e em perfeito estado, mas todo este processo revelou uma enorme falta de organização, transparência e consideração pelo cliente. O produto é bom, mas o serviço pós-venda precisa de ser revisto.

The book arrived in perfect condition and the price was good. However, the delivery took too long, especially for an online purchase and for a school book. The product was excellent, but the shipping time must be improved.

I ordered a book for my 4 week holiday in Portugal. I ordered from libristo.pt believing I was ordering from inside Portugal. My book took over 3 weeks to arrive and I had to frequently ask for updates to find out where it was. Not very impressed with their mailing service or updates. And feel duped that the website suggests I am ordering inside the country.

The prices were awsome:) I will buy again from them.

Great price for an excelente special edition book. Didn't take too long to arrive considering they had to order it from a supplier but good things com to those who wait.

Quick to ship and to deliver. The books where we'll protected, were readily available and the price was good! Can't ask for more

It took so much time to arrive. But it arrived in perfect conditions. Best price.

Bom preço qualidade. Unico ponto negativo é a demora na entrega.