Absolutely love all their products. I am currently using the face serum, the moisturizer, lip plumper, eye cream and glow oil. Best product by far on the market right now. Iam very satisfied
L'entreprise a répondu
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I had great customer service with Melissa when I called to re-schedule my delivery. She was helpful, friendly, and made everything so easy. I've been using the LifeCell Anti-Aging cream for several... Voir plus
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Customer service through texting or on the phone is amazing. The teeth anti-age whitener is fantastic. And it strengthens enamel! I am trying out the anti-aging cream and the fading serum. I see sl... Voir plus
L'entreprise a répondu
Baby hairs are back!!! I started losing my edges after my 2nd child and they never came back. I started using Lifecell Hair Restoration System shampoo and conditioner plus the 5% Minoxidil about a mon... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Clinique dermatologique
- Fournisseur de produits de beauté
- Industrie cosmétique
- Magasin de cosmétiques
- Boutique de santé et beauté
Écrit par l'entreprise
Discover LifeCell™ Skincare Official Site. Dermatologist recommended anti-aging skin care formulated to reduce the appearance of wrinkles and fine lines.
Coordonnées de contact
701 N Federal Hwy, 33009, Hallandale Beach, Etats-Unis
- 1-866-977-1412
- supervisor@lifecellskincare.com
- lifecellskin.com
3,3
Moyen
150 avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
wtf is going on
wtf is going on! people do not have the dollars to subscribe to everything! why when i purchase a product from lifecell would i want to subscribe to buy it regularly! who does this.
all i can say is thank goodness i buy everything online with paypal. these scams are forced to return my money.
what a shock to see an email from paypal this AM for 135 USD so like 200 AU!
crazy to think, lifecell thinks they can get away with it. i will never purchase something with them again and nor should u
16 novembre 2025
Avis spontané
Réponse de LifeCell Skin
Hi Carol,
Thank you for your review and we'd like to share the full details of your order so other readers have the complete picture.
On October 15, 2025, you placed an order for our Teeth Serum at a discounted price of $119 (retail $159). This discounted rate was made available as part of a 30-day subscription agreement that was presented and agreed upon at checkout.
When your reorder processed on November 15, 2025, we sent you a notification email as per our standard process. You contacted our support team promptly and we are pleased to confirm that your reorder was cancelled and the order did not ship.
We do understand that subscription terms can sometimes be easy to miss during checkout, and we genuinely appreciate your patience in working through this with our team.
If there is anything further unresolved on your account, please don't hesitate to reach out to me at Jessica@lifecellskincare.com and we will be happy to assist.
The LifeCell Skin Team
ORDER OFF AMAZON TO AVOID SUBSCRIPTION
For ALL of these reviews talking about being set up for a subscription without their knowledge - 1. its there in writing when ordering the trial. 2. Just order it off Amazon, which acts as a buffer against any subscription service. I've been using the All-In-One product for about 3 weeks now (Ordered off of Amazon) and have been very happy with it. BTW, the reviews on Amazon for the All-In-One product are 4.2/5 Stars
15 octobre 2025
Avis spontané
Réponse de LifeCell Skin
Thank you so much for this wonderful review and for being such a thoughtful advocate for our customers — we truly appreciate it!
We're thrilled to hear you're loving the All-In-One product after 3 weeks and we can't wait for you to see even more results as you continue using it.
You make a great point and we'd love to share this with everyone reading: yes, we do have an official Amazon store where you can purchase LifeCell products with no subscription — perfect for those who prefer a one-time purchase experience.
For those who prefer to order directly from us, we also offer the exact same one-time purchase option on our website at the same price as Amazon, so you have full flexibility in how you shop with us, with or without a subscription.
Thank you again for taking the time to share your experience and for helping fellow customers navigate their options. Reviews like yours mean the world to us!
The LifeCell Skin Team
They put you into a subscription you…
They put you into a subscription you never saw! They can’t be found to cancel it!! Never get anything from this group!! Fraud alert!!! Someone bust them for good!!
5 novembre 2025
Avis spontané
Réponse de LifeCell Skin
Thank you for taking the time to leave your review. We're sorry to hear you had difficulty with your subscription and we'd like to help get this sorted right away.
As a reminder, subscriptions can be cancelled at any time by contacting our support team at support@lifecellskin.com or by calling us directly. Our team is available and ready to process your cancellation quickly with no hassle.
If you'd like personal assistance, please email me at Jessica@lifecellskincare.com and I'll take care of everything for you.
Thank you for giving us the opportunity to make this right.
The LifeCell Skin Team
The product was just average and…
The product was just average and definitely overpriced. My skin didn’t improve, and canceling the subscription was confusing and time-consuming. Customer support wasn’t helpful at all. Not worth the hassle or cost.
9 octobre 2025
Avis spontané
Réponse de LifeCell Skin
Thank you for taking the time to leave your review. We are genuinely sorry to hear your experience with LifeCell fell short on multiple fronts.
We take all feedback seriously and want to address each of your concerns:
On results: We understand how disappointing it feels when your skin doesn't respond the way you hoped. Results can vary depending on skin type, routine, and consistency of use, and we wish we'd had the chance to offer guidance along the way.
On cancellation: This should never be a confusing or time-consuming process, and we sincerely apologize that it was. We are continuously working to make this simpler and more accessible for every customer.
On customer support: We are sorry we did not meet the standard you deserved. This is not the experience we want for any customer and we take this feedback seriously internally.
We would really like the opportunity to make this right. Please reach out to Jessica directly at Jessica@lifecellskincare.com. She will personally review your experience and ensure you are taken care of.
Thank you again for sharing your feedback; it genuinely helps us improve.
The LifeCell Skin Team
AUTO RENEW COMPANY - RUN FOR YOUR LIFE
Glad I read small print and auto renew - I hate companies that put you on auto renew
23 octobre 2025
Avis spontané
Réponse de LifeCell Skin
Hi Maureen,
Thank you for your feedback—we completely understand where you’re coming from. Auto-renewals can definitely feel frustrating, especially if you weren’t expecting it.
Our goal with the subscription option is to make things easier for customers who want to stay stocked up, but we know it’s not for everyone. We include those details during checkout, but we appreciate you pointing out how important it is to make that as clear as possible.
If you ever need help reviewing, changing, or canceling a subscription, we’re always here to make it quick and simple for you.
Feel free to reach out anytime at supervisor@lifecellskincare.com— we’re happy to help.
The LifeCell Skin Team
Do not buy
Do not buy!
Was put on some subscription without knowing! Had to cancel my credit card and get my credit card to investigate fraud. They never tell you it is a subscription, and a horrendously expensive one at that. Plus, their stuff doesn't even work.
20 octobre 2025
Avis spontané
Réponse de LifeCell Skin
Hi Suzanne,
We’re really sorry to hear how frustrating this experience has been—we completely understand how concerning unexpected charges can feel.
We do want to clarify that our subscription details, including pricing and auto-renewal, are presented during the checkout process before an order is completed. We would never intentionally enroll anyone without their consent. That said, we understand it may not always be as clear as it should be, and we truly appreciate you bringing this to our attention.
Thank you again for your feedback.
LifeCell Customer Support Team
SCAM ALERT- MONTHLY MEMBERSHIP
LifeCell Skin automatically locks you into a monthly membership without you knowing, charges you in the middle of the night and then notifies you after the charge has already been made, that they are processing your order. Once I realized they offer treatments for literally anything and everything aesthetic, I realized it’s a complete scam. They simply have marketing to appeal to anyone experiencing literally anything.
4 octobre 2025
Avis spontané
Réponse de LifeCell Skin
Hello Michelle, we’re really sorry to hear how this felt and understand how frustrating an unexpected charge can be.
We do want to clarify that our subscription details, including billing and pricing, are shown during checkout. Orders are processed only based on the selected option; we would never enroll anyone without their consent.
LifeCell Customer Support Team
I ordered the product to try
I ordered the product to try. I was in the hospital and unable to try it until now. They are shipping a second one ($223) when I didn't order it. After some research I saw it was the South Beach company. They did this to me with another product a couple of years ago. Total scammers
31 juillet 2025
Avis spontané
Réponse de LifeCell Skin
Hi Laura, we’re sorry to hear about your experience and hope you’re doing better.
We do see that you contacted our support team on September 30, 2025, where the subscription feature was explained, as orders are only processed based on the option selected at checkout.
LifeCell Customer Support Team
Rubbish company
Rubbish company
Rubbish product
This company is a scam
No product and no refund
Card cancelled
24 septembre 2025
Avis spontané
Results not even close to promises…
Results not even close to promises made. It’s nothing more than grossly overpriced dollar store products
22 septembre 2025
Avis spontané
Réponse de LifeCell Skin
Hello Quanah, we’re sorry to hear the product didn’t meet your expectations.
We stand behind the quality of our products, but we understand results can vary from person to person.
I ordered an overpriced lip product…
I ordered an overpriced lip product and, despite using it as directed, only noticed slight hydration. Unexpectedly, I was charged for auto-ship, which I don’t recall signing up for. I reached out to customer service, asking them to stop the auto-ship while keeping the second order to give it a fair chance. They quickly voided the second order, indicating it wasn't a real person I was communicating with. While I appreciate them stopping the auto-ship, it wasn’t what I requested. I’m concerned about getting reimbursed through PayPal, but at least they discontinued it right away, earning them two stars instead of one. Ultimately, this product is overpriced and underwhelming, and I wouldn’t recommend ordering from them.
5 septembre 2025
Avis spontané
Réponse de LifeCell Skin
Hi Shantih, thank you for your feedback—we’re sorry to hear the product didn’t meet your expectations and that your experience with support wasn’t what you were hoping for.
We want to clarify that our subscription option is presented during checkout, and our team acts as quickly as possible on requests, though we understand this may not have matched your specific preference in this case.
Please reach out to us at supervisor@lifecellskincare.com so we can review your account, address your concerns, and assist further.
LifeCell Customer Support Team
I ordered the fading serum and received…
I ordered the fading serum and received a rather large gift along with it. Nice!
8 août 2025
Avis spontané
Réponse de LifeCell Skin
Hello Wendy, thank you so much for your kind feedback! We’re so glad you’re enjoying your order.
I thought I'd try these products
I thought I'd try these products, so having ordered, and fully paid, I never recieved my delivery, and nobody every answered mt complaints via email or bad reviews, or though Facebook... I'm surprised they are still around, as I just assumed its all a scam
5 août 2025
Avis spontané
Réponse de LifeCell Skin
Hello Ben, we’re really sorry to hear this and understand how frustrating it must be not to receive your order or a response.
We would never want any customer to feel this way, and we’d truly like the chance to look into what happened.
Please reach out to us at supervisor@lifecellskincare.com with your details so we can review your order and help resolve this for you.
I Love the LifeCell products
I Love the LifeCell products, they make my skin brighter & soft. The Facebook customer service is really the best!! People just need to read that in the terms & conditions it informs this is subscription based!! Also you can ask for one purchase by calling in. All of them come under guarantee.
20 mai 2025
Avis spontané
Réponse de LifeCell Skin
Hi Maria,
Wow, thank you so much for this wonderful review — it truly made our day!
We are so thrilled to hear that LifeCell products are leaving your skin brighter and softer — that is exactly what we set out to achieve for every single customer!
You are also such a star for highlighting some really important points that we'd love to echo for anyone reading:
✔ Our subscription terms are clearly outlined at checkout in the terms & conditions.
✔ One-time purchases are absolutely available — simply call our support team and they'll be happy to set that up for you.
✔ All our products come with a money-back guarantee, so every purchase is fully protected.
And we couldn't agree more — our Facebook customer service team works incredibly hard and your kind words will mean the world to them!
Thank you again for being such a loyal and supportive LifeCell customer. Reviews like yours remind us why we do what we do. We can't wait for you to continue seeing amazing results!
The LifeCell Skin Team
Horrible company don't buy!!
Horrible company don't buy!!! they secretly throw you into a subscription and then keep sending you product without notify it shipping then charge you to ship back . plus product don't work. there is no trying with this company
9 juillet 2025
Avis spontané
Réponse de LifeCell Skin
We’re really sorry to hear about your experience—we understand how frustrating this must feel.
We do want to clarify that our subscription details, including billing and shipping, are presented during checkout, and we would never enroll anyone without consent.
That said, we’d really like the opportunity to make this right. Please reach out to us at supervisor@lifecellskincare.com so we can review your account.
We’re here to help and will do our best to resolve this for you.
LifeCell Customer Support Team
Offered a free trial, Got scammed
Offered a free trial, with refund if not satisfied. Then said I had to return UNOPENED product for refund. That makes no sense. Made it impossible to stop them from sending yet another $160 tube of skin product. I had to cancel my credit card. Scam tactics.
22 mai 2025
Avis spontané
Réponse de LifeCell Skin
Hi Keith, we’re really sorry to hear about your experience—we understand how frustrating this must feel.
We’d like to clarify that our trial and refund terms, including return requirements and subscription details, are outlined during checkout, and we would never intend to make the process difficult.
That said, we’d truly like the opportunity to look into this and help make things right for you. Please reach out to us at supervisor@lifecellskincare.com so we can review your account and assist further.
LifeCell Customer Support Team
useless products and refused to refund…
useless products and refused to refund after 15 days, never buy it, bad service and attitude
14 avril 2025
Avis spontané
Réponse de LifeCell Skin
Hello Candice, we’re sorry to hear that the product didn’t meet your expectations and that your service experience was disappointing.
Our reorder refund policy, including the 15-day timeframe, is outlined at the time of purchase, but we understand how frustrating this can feel.
We’d still appreciate the opportunity to review your situation and see how we can help.
Please reach out to us at supervisor@lifecellskincare.com so we can assist you further.
LifeCell Customer Support Team
BEWARE!!
BEWARE!!! Agreed this is a scam! I did not sign up for any kind of subscription yet two months later I received another lotion in the mail that I did not order, and there wasn’t even an email saying it was coming. This is a scam!!!
1 avril 2025
Avis spontané
Réponse de LifeCell Skin
Thank you for your review and we sincerely apologize for the frustration you experienced with your subscription.
We never want a customer to feel stuck or unheard, and we want to assure you that cancelling your subscription is something we can take care of quickly and easily.
LifeCell Customer Support Team
Stay away from this company
Stay away from this company . They keep sending you their product and charge you pretending that you have subscribed for a monthly supply .
31 mars 2025
Avis spontané
Réponse de LifeCell Skin
Hi Dominique, we’re sorry to hear about your experience—we understand how frustrating this must feel.
We’d like the chance to look into this and help clear things up for you.
Please reach out to us at supervisor@lifecellskincare.com so we can review your account and assist further.
LifeCell Customer Support Team
This is a scam!
This is a scam!! Stay away from this company please!! They sent me a cream to try for free, if I didn’t want to be charged, I needed to return it in certain period of time.
I returned it on time and they not just charge me the value of the cream that was $94 dólares, they took from my account 227 USD !!! I have sent emails and no one gets back to me.
This is the first time that money get taken from my account without authorisation.
Please stay away!!!!!!
25 mars 2025
Avis spontané
Réponse de LifeCell Skin
Hello Andrea, we’re really sorry to hear about your experience and understand how upsetting this must have been.
While this review is from some time ago, we would still like the opportunity to look into what happened and provide any clarification or assistance we can. We would never want anyone to feel that charges were made without authorization.
If you’re open to it, please reach out to us at supervisor@lifecellskincare.com so we can review your account and assist further.
LifeCell Customer Support Team
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