LifeSearch Avis 24 050

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Lucas was very helpful in getting a better quote for myself and my partner than what I had previously taken out elsewhere. He helped us to understand the benefits of the different products and feel li... Voir plus

Noté 5 sur 5 étoiles

I wouldn't normally think that I needed a broker, but I'm glad I used lifesearch. They understand which life companies are likely to take a positive view on medical conditions so avoiding a lot... Voir plus

Noté 5 sur 5 étoiles

Charles Parker Smith was really helpful when we contacted him regarding life insurance, he explained things really well and although the call was long, it didnt feel like it. Thank you again.i

Noté 5 sur 5 étoiles

Ethan listened to what I wanted, made suggestions and tailored the insurances to my needs. He didn’t seem to mind when I rang back to change one or two things. Thank you for helping me get the right i... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance vie
  2. Agence d'assurance
  3. Courtier d'assurances

Écrit par l'entreprise

Since 1998, LifeSearch have protected over 1.9m lives, making us the UK’s leading life insurance broker. We work with insurers big and small to make sure we can help find the best protection for your needs. You simply tell us what’s going on and we’ll do the hard work for you. Our award-winning service is based on one simple thing: putting you first. Our loyalty is to you, not to the insurers. There’s no hard sell and no hidden fees. With your policy in place, we're here when you need us. LifeSearch was the first independent adviser to run a fee-free, full-time claims desk. We're proud of that. And we're proud we can still offer care and support to customers when they need it. So whether you want to get a quote, check a policy detail, change your cover, make a claim, or simply ask a question – give us a call and let us do what we do best.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

24 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

LifeSearch great!

LifeSearch was extremely helpful.
The advisor Alex explained everything clearly and allowed me to ask questions and ensure that I was understood the details of the policy that I was taking out.
I was continually updated with the progress of the policy.
I would not hesitate to recommend LifeSearch to family and friends.

30 avril 2026
Noté 5 sur 5 étoiles

I had a reasonable idea of what I…

I had a reasonable idea of what I wanted. I just wanted to confirm what I wanted was suitable and the best policy for my needs. The process was quick and easy. The advisor was knowledgeable. Great service.

7 mai 2026
Noté 5 sur 5 étoiles

Wesley is a great employee for Life…

Wesley is a great employee for Life Search. He is very professional, down to earth & great at his job. He has been very helpful in getting myself the cover we need at a reasonable price. If I could give him ten stars 🌟 I would give him ten.

7 mai 2026
Noté 5 sur 5 étoiles

Impressive !!!!

Zak helped me through the process for life insurance for me and my partner as well as income protection insurance.

He was so pleasant and helpful he is a credit to the company. He made everything simple and easy to understand and now I’m all insured.

Thanks Zak

7 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

…just great news

It was sorted out good I realised my asda was ti small out payment they list my phone number didt tell me closed can't add on to it I been in it 15 years gave me number to help was glad now good good new one with right amount on very good just what I wanted

29 avril 2026
Noté 2 sur 5 étoiles

Misled ,with inadequate cover

I was sold a policy with inadequate cover . Even after j was told I was covered repeatedly by there agent selling the policy . I am now taking legal action against LifeSearch who sold ne the policy and Holloway who failed to adhere to the terms and conditions.

10 décembre 2025
Avis spontané
Logo de LifeSearch

Réponse de LifeSearch

Good afternoon,

Thank you for taking the time to share your feedback.

We’re sorry to read your comments and would like to look into this further, however we do not have enough information from your review to locate your record. Could you please send an email to customercare@lifesearch.co.uk with your date of birth, postcode and email address so that we can investigate and respond in full.

Many thanks,

Phil – Customer Care Team

Noté 1 sur 5 étoiles

Sendings docs became brutal and…

Sendings docs became brutal and unreliable - system improvements needed, my time is valuable….

29 avril 2026
Logo de LifeSearch

Réponse de LifeSearch

Dear Mr White,

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and understand how frustrating this must have been, particularly where it has impacted your time. We will be in touch separately by email to outline the next steps and how we will be reviewing the concerns you’ve raised.

If you would like to provide any further detail to support our review, please feel free to reply to our acknowledgement email or contact us directly at customercare@lifesearch.co.uk.

Many thanks,

Phil – Customer Care Team

Noté 1 sur 5 étoiles
Logo de LifeSearch

Réponse de LifeSearch

Dear Derek,

Thank you for your feedback.

We’re sorry to read your comments regarding our service and will be in touch separately by email to explain what we’ll be doing next to address the concerns you have raised.

If you would like to add any more detail to your comments to help us in this, please either reply to our acknowledgement email or email us directly at customercare@lifesearch.co.uk.

Many thanks,

Phil - Customer Care Team

Noté 5 sur 5 étoiles

They make the effort to find the best insurance for you; with you.

All the people I spoke to (initial broker, receptionist, telemarketer and specialist broker) were friendly, courteous, patient with my questions and knowledgeable. They made the extra effort to find me the right insurance provider and were honest about what they could and could not do/ offer. You have a person as your point of contact within Lifesearch which I really value as it makes the company personable and I am more likely to contact them. I highly recommend Lifesearch for ease and peace of mind!

6 mai 2026
Noté 5 sur 5 étoiles

Jason listened to our needs and…

Jason listened to our needs and concerns and found the best solution for us. Everything was explained in a clear and professional way and we are very happy with the service that we were provided.

28 avril 2026

L’expérience Trustpilot

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