LifeSearch Avis 24 050

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Lucas was very helpful in getting a better quote for myself and my partner than what I had previously taken out elsewhere. He helped us to understand the benefits of the different products and feel li... Voir plus

Noté 5 sur 5 étoiles

I wouldn't normally think that I needed a broker, but I'm glad I used lifesearch. They understand which life companies are likely to take a positive view on medical conditions so avoiding a lot... Voir plus

Noté 5 sur 5 étoiles

Charles Parker Smith was really helpful when we contacted him regarding life insurance, he explained things really well and although the call was long, it didnt feel like it. Thank you again.i

Noté 5 sur 5 étoiles

Ethan listened to what I wanted, made suggestions and tailored the insurances to my needs. He didn’t seem to mind when I rang back to change one or two things. Thank you for helping me get the right i... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance vie
  2. Agence d'assurance
  3. Courtier d'assurances

Écrit par l'entreprise

Since 1998, LifeSearch have protected over 1.9m lives, making us the UK’s leading life insurance broker. We work with insurers big and small to make sure we can help find the best protection for your needs. You simply tell us what’s going on and we’ll do the hard work for you. Our award-winning service is based on one simple thing: putting you first. Our loyalty is to you, not to the insurers. There’s no hard sell and no hidden fees. With your policy in place, we're here when you need us. LifeSearch was the first independent adviser to run a fee-free, full-time claims desk. We're proud of that. And we're proud we can still offer care and support to customers when they need it. So whether you want to get a quote, check a policy detail, change your cover, make a claim, or simply ask a question – give us a call and let us do what we do best.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

24 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience

Zak Nabil has been an outstanding Health Plan Advisor at LifeSearch. From the very beginning, he demonstrated a strong ability to break down complex information into clear, straightforward advice, making the entire process easy to understand and stress free.
Zak is highly knowledgeable, but what really sets him apart is his approach. He takes the time to listen properly, understand individual circumstances, and tailor recommendations that genuinely fit rather than pushing a one size fits all solution. His communication is always prompt, transparent, and professional, which builds a lot of trust.
Throughout the process, Zak showed genuine care and attention to detail, ensuring nothing was overlooked and that all options were fully explored. It’s clear he takes pride in helping people make informed decisions that protect their future.
If you’re looking for someone reliable, honest, and easy to deal with, Zak is a great choice. Highly recommended.

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Dont need a broker??

I wouldn't normally think that I needed a broker, but I'm glad I used lifesearch.

They understand which life companies are likely to take a positive view on medical conditions so avoiding a lot of wasted time.

Then, when underwriters are playing silly b's they can advise and lobby on your behalf.

1 octobre 2025
Noté 1 sur 5 étoiles

still waiting on my paperwork

still waiting on my paperwork

29 avril 2026
Logo de LifeSearch

Réponse de LifeSearch

Hi Lindani,

I’m sorry to hear that you’re still waiting for your paperwork. Policy documents are issued directly by the insurer, however we’re happy to help and will request that these are reissued for you.

We’ll be in touch separately by email to confirm next steps and make sure this is followed up.

Have a nice evening,

Julie – Customer Care Team

Noté 5 sur 5 étoiles

LifeSearch team helped me with the process

First, I was trying to get the life policy on my own and it was more challenging than I expected. LifeSearch team helped me with the process, kept me up to date, was available to answer any questions, and finally, secured the policy.

7 octobre 2025
Noté 1 sur 5 étoiles

Insurance rejected due to ridiculous…

Insurance rejected due to ridiculous non-issue.

29 avril 2026
Logo de LifeSearch

Réponse de LifeSearch

Good afternoon,

I’m sorry to hear how disappointing this outcome has been for you and appreciate that insurance decisions like this can feel frustrating.

While we are unable to influence an insurer’s underwriting decision, we do want to review your experience and will be in touch separately by email to explain next steps and how we will review the points you’ve raised.

All the best,

Julie – Customer Care Team

Noté 1 sur 5 étoiles

All in all a muddled and inconsistent…

All in all a muddled and inconsistent service. Sold 2 x policies but 1 was not appropriate and never transacted. Offer of a free trust deed for the policy I did purchase was not as promised and essentially not fit for purpose.

I’m left no further forward than when I first undertook the search. I was promised a fee refund in lieu of premium increase due to original intention to align a cashback offer.

Was promised a call back to discuss additional life cover options for my wife, again that never happened.

For a regulated service not great.

29 avril 2025
Logo de LifeSearch

Réponse de LifeSearch

Hi Daren,

I'm sorry to hear that this was your experience and that our service did not meet your expectations.

We take feedback like this seriously and will be reviewing your journey in detail. We will contact you separately by email to explain the next steps and how we will address the points you've raised.

Thank you for taking the time to share your comments.

Julie - Customer Care Team

Noté 5 sur 5 étoiles

Great experience with new life insurance quote

Great experience sorting upgraded life insurance cover for me. Took time to understands needs, suggested different ways to do it and even explained how my old premium went up after an initial quote. Answered any further questions quickly and gave me time to consider options before going ahead.

28 avril 2026
Noté 5 sur 5 étoiles

Policy update …

Easy to communicate with all at life search Tony sorted policy’s out for us have looked after us for a number of years now would have no problem recommending them 👍

28 avril 2026
Noté 5 sur 5 étoiles

The chap Micheal who helped us with our…

The chap Micheal who helped us with our insurance was very helpful, kind, and personable! He was honest and knowledgeable and we felt he really took the time to understand our circumstances and suggest the right insurance for us.

28 avril 2026

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