Lifestyle Vitamins Avis 

239
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a product for the first time ever from this company, feeling somewhat worried after some of the negative reviews. But there was nothing to worry about:) The item arrived today, super quick,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I usually get my order from somewhere else but they didn't have them. I have cancer & lowered immune system these certainly help me to stay healthy so they are necessary for me. My order with you was... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I ordered 2 bottles of 180 tablets and quickly received 2 bottles of 90 - luckily I noticed and emailed them at once. I didn't receive a reply. I considered contacting PayPal to resolve the issue, but... Voir plus

Noté 4 sur 5 étoiles

WHAT HEROES! I ordered a supplement from this company but when it arrived the sell by date was to soon for me to use all the product and being disabled I was unable to return the goods. However they... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition

Écrit par l'entreprise

To support you in your goal of maintaining a healthy lifestyle we supply a wide range of quality probiotics, vitamins, herb formulations and food supplements.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(239)

26 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

Still waiting delivery

Still waiting delivery

6 février 2025
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Réponse de Lifestyle Vitamins

Dear Mr Newman,

The courier attempted delivery yesterday but was unable to access your address. We have sent you the tracking link, please use this to update your preferences so we can get your parcel to you.

Kind regards,
Lifestyle Customer Support

Noté 5 sur 5 étoiles

Professional, high quality and speedy response!!!

I placed my order and received an email stating my order was on its way. I had used the product before that was gifted to me and didn’t know where to buy it. Went online and found this company and based in the U.K!!

Around a month went by I still hadn’t received my product. Contact the company a couple of times via phone and social media to ask where it was? Lifestyle got in touch and let me know email was the best way to contact them and informed me my order had been delivered by Yodel and to check with neighbours as the parcel had been left outside their house. As I didn’t know my neighbour I couldn’t ask them if they had seen it via the telephone and they weren’t in when I tried their doorbell.

I went back to Lifestyle and they offered me a refund or to resend my order.

I took up the offer to have my order resent but this time I suggested they send it out via Royal Mail as per their initial email suggested this time it arrived promptly.

Thank you Liftstyle for being receptive, understanding, helpful by guiding me to take the steps to try and find my parcel and then sending out my order again so quickly.

Really appreciate!!

The product is exactly as I remembered at a low cost. It is of high quality and a unique massage/bath oil blend. I am really happy!!! I will be ordering via this company again.

I would highly recommend them!!!

Thank you

Virginia

6 septembre 2024
Avis spontané
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Réponse de Lifestyle Vitamins

Hello,

Thank you for your review. Happy to hear that your product has now arrived safely.

Kind regards,
Kate
Lifestyle Customer Support

Noté 2 sur 5 étoiles

They supplied part order…

They supplied part order and one quantity was not delivered (2/3). There was no email communication. After almost 45days I got an email showing a refund processed for the third item. There was no communication why or if they will get the new supply. No customer service at all.

14 août 2024
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Réponse de Lifestyle Vitamins

Dear Dr Khan,

Thank you for ordering with us. Sorry we were not able to fulfil your complete order this time. We had hoped to get the other product back in stock but this item is still out of stock with our supplier.

Usually a note is included on the delivery note if there is a back order and an email is sent notifying that if we have not received the product in 30 days we will automatically issue a refund. We will look into why this did not happen for you, thank you for bringing this to our attention.

Kind regards,
Kate
Lifestyle Customer Support

Noté 1 sur 5 étoiles

Had the worst online shopping…

Had the worst online shopping experience I've every had in my life with this seller.

Extremely rude and even harassed me through email. First they couldn't provide the product I originally wanted, but I said Fine, just to a replacement with a similar product.

Over 2months went by!! Tried contacting and etc but received such rude reponses. When I tried to ask them to help track my order - the response was "that's not our problem. We sent it if you don't get it's nothing to do with us"

Then when it finally arrived after Months! this is the message I got from the seller::: a sarcastic message, expecting ME me to apologise::

eBay
New message from: redstar-9 (35,583TURQUOISE_SHOOTING_STAR Star)
"thanks for apologising your a really kind nice person arent you....."

I mean why such nastyness?? Why??
And they KEPT ON messaging me:::

New message from: redstar-9 (35,541TURQUOISE_SHOOTING_STAR Star)
"the fact you didn't even apologise speaks volumes about you......"

Email upon email about my ugly character and etc. It was mean, it was harassment and all for what? Because my parcel came 2months late and I was trying to find out where it was?

MORE Messages::: Everyday I was getting these emails!!! All I wanted was to make a purchase::

New message from: redstar-9 (35,541TURQUOISE_SHOOTING_STAR Star)
"right so i will await an apology.
you need to ask why your neighbour didn't give you your parcel ? or why you didn't respond to the card royal mail would have left ? take responsibility for your own life and stop being a victim and blaming others and being nasty and negative to others that have done nothing wrong and your life maybe a little easier happier and more fulfilling......."

New message from: redstar-9 (35,539TURQUOISE_SHOOTING_STAR Star)
"you can track the parcel on royal mails tracking site you have the same information as i do.
baffled here? your saying your neighbour has stolen your post then ? and your blaming me for this ? its all bizarre?"

Then they were sending nasty emails saying the parcel was delivered to my neighbour - but that Was not true at all because I eventually got the parcel Months later - so it never was delivered to a neighbour

New message from: redstar-9 (35,539TURQUOISE_SHOOTING_STAR Star)
"this is the address you provided when you paid
see attached postage receipt - clearly saying 35A - the address you requested.
also attached is the royal mail tracking - delivery was attempted at your address so they left it with your neighbour - i did email you all this a couple of days ago. the neighbour that received your parcel was daisy ? please refer to the tracking information i have added you can also track it yourself on the royal mail tracking site - tracking number was provided at the time of payment so you have had the tracking number and same information i have since you made the order. No one has 'messed you about' you just have not communicated properly we have done nothing wrong.
Your item was as stated delivered to your neighbour please see attached tracking information."

AND THE HARASSMENT GOT EVEN WORSE. EVERYDAY I WAS WAKING UP TO EMAILS LIKE THIS:::

"
New message from: redstar-9 (35,539TURQUOISE_SHOOTING_STAR Star)
i am a top rated seller with over 40,000 happy customers but thanks for your comments.
your order was delivered to your neighbour did you read my previous messages ? clearly not."

I have all the emails in my inbox still. I just don't understand how a business could operate like this. I really wonder who this individual is but they are Not a nice person.

I almost took the emails to the police for harassment because it was just too much. I still feel I need to open a police case because who sends a customer hundreds of emails calling them names and questioning their character. It's madness.

Am in shock because there's clearly a mental health issue going on with this individual. This is not normal behaviour. And I'm even afraid that they have my address as they've threatened me. Shocking

11 juillet 2024
Logo de Lifestyle Vitamins

Réponse de Lifestyle Vitamins

Hello Dione,

As mentioned on the phone to you just now the email correspondence you have pasted into this review is nothing to do with our company. We do not have an ebay account, all of our sales go through the website www.lifestylevitamins.co.uk

It sounds like you have had a distressing experience with a seller on ebay and we recommend you report the seller to ebay.

In the meantime the review you have left on our trustpilot account should be removed as it is not related to our business.

Kind regards,
Scott
Lifestyle Customer Support

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