Liliosa LingerieAvis 

received the wrong order and yet to hear a response

Havent given me exchange or refund im 52 pounds down and ignoring emails been going on for weeks.

Liars - Sent item back as was sold online under complete false pretences with no help or guidance. Sizing completely out. Seller informed TT that I’ve worn item and not sent back in bag??? Absolute BS!!! Sent back the same HOUR I received it - NOT EVEN TRIED ON. Their false accusations will catch them out as others have experienced same. Karma. Currently fighting to get my money back - but I will get it back - believe me. Also quality is seriously bad - do not waste your money !!!

As expected

Absolutely loved my Stephanie ruffle bra sets, although I was sent the wrong size which I was gutted, decided to keep it and give to my sister for her birthday present. Love all you girls and Mike has you are very friendly,helpful and funny on the lives, which great.😍🥰🤩 xx

I was sent the wrong order. I ordered two large bras one brown and one black and received one black medium. Very frustrating. I’m waiting to see if they resolve the issue and will update with this.

THE WORST!!! AVOID!

I ordered 2 bras end of February (black and brown). The black did not arrive for 8 weeks. When it did arrive it was to small and a different size than the brown. I emailed for a refund and they sent me a returns label for an exchange. They received the incorrect bra on 9th May and I still have not received the correct bra. I have emailed numerous times with wishy washy replies that make no sense. I don’t think they know what customer service is. I have asked for multiple refunds now as it’s been over 3 months since order date and I still have no products. I have had to resort to going to my bank for a charge back dispute. Ridiculous!!!

It’s really difficult to get a returns label sent I’ve been chasing with emails & they are sending me around in circles. I don’t buy from here again as the returns process is hard work!

Beware of this company!! They are dropshipping items from Shein, Temu and Ali Express and selling them at inflated extreme prices claiming to be their own bespoke designs.

Don’t get caught into this scam, they have blocked me from TikTok as I raised the issue with them directly. Awful company and should be shut down.

Mistakes happen but the way your company tried to ignore me and every little bit of accountability after it, is so wrong. I loved liliosa, but the company is great untill you have an issue. Very unfortunate

I love the lingerie i got

Won a giveaway on TikTok and it was advertised as stockings but I received a really bad quality empty bag. I thought the stockings must have fallen out so messaged to let them know and I got the rudest patronising messages! “Hey babe…” yuck! Basically gaslighting me telling me they say in the lives it’s a mystery items but I watch their lives a lot and they have NEVER said it’s a mystery item. The customer service and poor quality bag has put me off ordering. I was excited to see the quality of the stockings before purchasing but they have lost trust from a potential customer here. Just seems scammy

Such a lovely company operating with a real personal touch to their service..a hard found attitude in today’s retail environment. I originally ordered lingerie pieces and I have gone on to order bikinis, everyday bras etc and I am blown away by the quality considering the price. I have definitely found one of my favourite companies to purchase from. Thank you so much Liliosa

Do not order!!! Never received my order - over 2 months and not had a refund!

First time buyer and the experience was very good.Quick delivery.Lingerie bought true to size and material excellent.

I loved how everything was packed and how I got the options for my bunddle on Tik tok live, Some items were to tight well other fit just right for my size. I would recommend sizing up just to be safe.

Great brand

I love this shop for its inclusive sizing, adjustable waists, backs, garters makes all the difference in feeling comfortable and confident in lingerie. Thanks Steph and the girls for a wonderful product range with so much variety and high quality.

Got my order my black ruffle playsuit it's so cute lovely material so comfy could wear it all day lovely gang so helpful av already got my 3rd order in mind absolutely love liliosa

I ordered two sets, only one came, when I tried to contact them which is very hard ie through instagram or a chat bot which doesn’t respond they asked me to select a different set as it was no longer in stock. I selected a different set and it was also not in stock and I selected a third time which they never got back to me after a few attempts of messaging again. Feel scammed by trying to order off a small business but I guess they’re small for a reason.