I had been assured of same day delivery and this did not happen. I had to ring the next day to see what the situation was and was told the flowers were not sent. No reason why the courier did not deli... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
An unforgettable experience today ordering flowers, from Lily's Florist. The service was fast, professional and very polite, courteous. Leanne who took my order is one of the nicest people I've ever... Voir plus
We ordered flowers to be delivered to hospital for our elderly I'll family member. Upon delivery day we had some details wrong and rather than call the number supplied the courier didn't try and the f... Voir plus
I ordered a Rose, Gerbera & Lilies Bunch $80 and paid extra $31.00 for a Premium bunch size. But received a standard size. My mother-in-law (recipient) rang the florist, and they said that... Voir plus
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered flowers for delivery today…
Ordered flowers for delivery today for a friend is Tasmania and sales lady says yes as you rang at 9am but to get a call again to say no delivery will be tomorrow. Grr
Second try
This is the second year that I have used Lily's to send flowers to my elderly mother - the first year the flowers, that I paid extra for so they would look exactly like the picture, did not but in fairness to the florist they did refund me the extra that I paid. This year I put that I wanted the flowers sent on the 24th July as that is my mothers birthday only for them to send them to her a day early. Attention to detail is important - when I rang they offered all sorts of things a new bunch of flowers etc but I am happy to pay for what I ordered so declined the offer however said it would be nice then if they sent mum some chocolates instead (the cost would then be nothing like giving another bunch of flowers) they were going to send her chocolates then on her birthday but to this day that hasn't happened. So will I use them for the third year - what do you think?
My friend loves her flowers to a…
My friend loves her flowers to a degree. She’s become jealous of them because everyone (and I mean doctors nurses cleaners, everyone) who visits her in hospital comments on the flowers before saying hello to her.
Extremely helpful and an easy process…
Extremely helpful and an easy process of placing an order from a different state. The assistant on the phone went through the safest place to leave the order if occupant not home. The flowers delivered were exactly what I requested. Thank you
Very poor
Very poor. Wrong address it was clearly stated what the address was. Extra delivery fee. Will not be using this service and or florists again.
Disappointing
Delivery was great, but the arrangement was disappointing. I realise flowers are seasonal, but this bunch was puffed out with a lot of greenery and noware near the picture that I looked at.
Fantastic Service and quality blooms!
The service is amazing and the chosen flowers were perfect for the arrival of my new granddaughter! Ordered from U.K. to Aus. Delivered next day. Brilliant company!
Lady was very helpful in choosing the…
Lady was very helpful in choosing the perfect flowers for my sister's birthday
Flower arrangement was as expected
Flower arrangement was as expected. Lack of communication/instruction regarding time to deliver after 3pm on the day. Arrived too early for recipient to be at home to collect. Otherwise, the birthday girl was happy.
Sad that you couldn’t fill my order…
Sad that you couldn’t fill my order with the blue and white. What was sent and for the cost was a lot of fill in material and very few flowers
The florist's choice bunch was beautiful and bright
The florist's choice bunch was beautiful and bright. A great assortment of gorgeous flowers.
My daughter loved them
Thank you
Clare
I wanted to thank you for the flowers…
I wanted to thank you for the flowers Which I ordered on Friday. As I have seen a photo o the flowers I was very pleased .There is nothing more disappointing when something does not need expectations so again my thanks Judith DUNSTAN
Didnt get the flowers i wanted and…
Didnt get the flowers i wanted and didn't get a vase $118.00. Looks so cheap. Want my money back. Never use you people again. Very disappointed
Will deliver two days later, after the Birthday.
Ordered for (Ron Wells) 3 days in advance and on the day of delivery, they called and said they could only delivered 2 days after the actual date!!
Disgusting service
Disgusting service. The card which was clearly written in purchase of flowers online. Had recepients surname NOWHERE near correct. And one of the sender's name was really WRONG. Used a male name instead of a female.INSULTING.
My order was taken friendly and…
My order was taken friendly and efficiently. And able to be delivered the day of order. However, I was disappointed with the quality and colours of the flowers selected. I ordered a Florist choice birthday bunch, pastels with some contrast flowers. It was all white (single chrysanthemum) with one pink gerbera and one yellow I think a rose, lots of green. No pastels, no real contrast highlight. Just like I would buy in the supermarket for $20. I paid $97. 40 (includes delivery) . This was Toowoomba, the garden city, surely there were better varieties in flower.
The flowers were not in a box like…
The flowers were not in a box like discussed. The flowers were terrible nothing to represent the arrival of my grandson and not worth the money spent. Very disappointing
Disappointed ...would expect a few more flowers for $86. Unfortunately some flower stems were broken. The flowers were nicely wrapped & delivered on time. .
Disappointed ... definitely underimpressed with the
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








