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Lisez les avis des autres

Noté 2 sur 5 étoiles

Purchased the Yarita trench in a large in both colours as saw on an influencer and looked really stylish. Paid £3.99.postage for each as two separate orders but they sent them as one order ! Took ages... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lily studio has honestly become one of my favorite brands in the last two years. As someone who sews, I can say that the clothing are really well done, every item is neatly assembled together. The sty... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

DO NOT PURCHASE FROM HERE IT IS A SCAM! First, the product is of such bad quality that it would make Shein look high-end. Then, when I tried to return it immediately after receiving it, per their po... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have quite a few pieces from Lily Studio by now, and my love for the brand actually started with their outerwear, especially their coats. They have a beautiful selection of wool coats with very... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

3,7

Moyen

TrustScore 3.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,7

Tous les avis

(27)

25 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Sorry

Sorry wrong feedback Lily

23 septembre 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Hi dear,

Thank you for letting us know. We only sell clothing and do not carry boots. Could you please confirm if the order was placed with another store? We hope they can help resolve this for you as soon as possible.

We would also appreciate it if you could leave an objective review. Thank you for your understanding.

Best,
Lisa

Noté 1 sur 5 étoiles

Wonder experience

No wrong website. I went to hair studio not cloth. Thank you

8 septembre 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Christy,

We’re so sorry that we couldn’t meet your expectations. We weren’t able to locate your order at the moment. Could you please provide your order number or reach out to our customer service team? We’ll do our best to help resolve this as soon as possible. Thank you for your understanding!

Best,
Lisa

Noté 5 sur 5 étoiles

I had a great experience with this…

I had a great experience with this company. I purchased four items; two cotton T-shirts didn’t fit as they run a little small, so decided I returned them. The refund was processed quickly. Customer service was excellent — very responsive and helpful. It exceeded my expectations. The quality of the clothing is very good! Will definitely buy more.

31 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Super Cute and Stylish Clothing!

Great quality and cute clothes that I love! I do not like shopping for clothes and this brand made it so much better because there are so many styles that really suit me. Found some great sweaters that I wore to may Paris trip and they all performed great in the weather conditions and made me feel stylish too!

2 février 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Dawn,

We’re so glad you had a great experience! Your kind words about our product team truly mean a lot to us. Feedback like yours motivates us to keep delivering the best possible service. We really appreciate your support and hope to see you again soon. Thank you for the five-star rating!

Noté 2 sur 5 étoiles

Cost of return is extortionate!

Purchased the Yarita trench in a large in both colours as saw on an influencer and looked really stylish. Paid £3.99.postage for each as two separate orders but they sent them as one order ! Took ages to despatch and arrive . Size large far too big.. Requested a return , cost of one return label £23+ , leaving a refund amount of £15??!!! Complete scam as they know this will discourage customers from returning items. Would never order again.

2 avril 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Sonia,

Thank you for your message.

We understand your concerns regarding the return cost and would like to clarify the situation.

The Yarita Trench Coat you purchased was already offered at a 50% discount at the time of purchase. In addition, you applied a new customer discount and an influencer code, which made the final price even lower. As stated on the product page, items at this level of discount are marked as final sale and are not eligible for return or exchange.

Regarding the return shipping fee, this cost is not charged by us directly. It is set by the shipping carrier. The reason it appears higher than the original shipping fee is because the outbound shipping you paid (£7) was partially subsidized by us. Return shipping, however, is charged at the carrier’s standard rate without subsidy.

We sincerely apologize if this caused any confusion or frustration, and we truly appreciate your understanding. If there’s anything else we can assist you with, please don’t hesitate to let us know.

Noté 5 sur 5 étoiles

Every item I’ve purchased is great…

Every item I’ve purchased is great quality, soft luxury material for an affordable price. They have great customer service and so far I’ve had incredible experience

18 mars 2026
Avis spontané
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Réponse de LILY STUDIO

Dear Crystal,

We're thrilled to hear you found our great service and quality.Thank you for the 5-star rating and hope to see you again soon!

Noté 5 sur 5 étoiles

Adoro i loro vestiti

Adoro i loro vestiti! Sono bellissimi e di una qualità eccezionale! Acquisto spesso da loro e mi trovo davvero molto bene!

19 mars 2026
Avis spontané
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Réponse de LILY STUDIO

Caro Mars,

siamo davvero felici di sapere che sei soddisfatto della qualità dei nostri capi. Grazie mille per la valutazione a 5 stelle,speriamo di rivederti presto!

Noté 5 sur 5 étoiles

Beautiful, elegant pieces with great quality

I had a great experience with Lily Studio. The quality of the pieces is excellent and everything fits true to the size guide, which made ordering very easy and reliable. I also absolutely love the aesthetic of the brand — the designs feel timeless, elegant, and very well made. You can really tell there’s attention to detail in the garments. I’m very happy with my purchase and would definitely recommend them!

16 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Allison,

We’re so glad you had a great experience! Your kind words about our product team truly mean a lot to us. Feedback like yours motivates us to keep delivering the best possible service. We really appreciate your support and hope to see you again soon. Thank you for the five-star rating!

Noté 5 sur 5 étoiles

I’ve ordered a few pieces from Lily…

I’ve ordered a few pieces from Lily Studio and I love the quality. The fabrics feel really nice and the clothes look just like the photos online. Everything I received fits well and feels well made. I’ve had a great experience so far and would definitely order from them again.

16 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Ivan,

Thank you for your five-star review! We’re so happy to hear that you’re satisfied with the clothing. We truly appreciate your positive feedback,it means a lot to us. We look forward to seeing you again!

Noté 5 sur 5 étoiles

So in love with this brand

So in love with this brand . The quality is very good and the stuf so gentile and respectfully.

10 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Mia,

Thank you for your positive feedback on both our clothing and customer service team. We truly appreciate your support and look forward to seeing you again. Thank you for the five-star rating!

Noté 5 sur 5 étoiles

The brand is so trendy

The brand is so trendy, and the quality of articles is really good! I love it !

16 mars 2026
Avis spontané
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Réponse de LILY STUDIO

Dear Sarah,

Thank you so much for your kind words to us,we look forward to seeing you again.Thanks for your positive feedback!

Noté 5 sur 5 étoiles

Lily studio has honestly become one of…

Lily studio has honestly become one of my favorite brands in the last two years. As someone who sews, I can say that the clothing are really well done, every item is neatly assembled together. The style is ideal for someone who is fashion forward, and also classic and elegant. Absolutely gorgeous wardrobe pieces 🤍

16 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Yana,

Thank you so much for your positive feedback,it truly means a lot to us. Your kind words motivate us to keep improving both our products and customer service. We really appreciate your continued support and your five-star rating. We look forward to seeing you again!

Noté 5 sur 5 étoiles

The quality of the clothes is amazing…

The quality of the clothes is very amazing, it’s giving luxury fabric and vibes.
I love this brand so much

9 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Hello dear,

We’re so happy you love the quality and those luxury vibe, It means a lot to us. Thanks so much for your support and love!

Noté 5 sur 5 étoiles

My review

I have quite a few pieces from Lily Studio by now, and my love for the brand actually started with their outerwear, especially their coats. They have a beautiful selection of wool coats with very elegant cuts, and the quality has always impressed me.

What I really like about Lily Studio is the variety of outerwear and the overall style of their pieces. Everything feels very wearable but still stylish and well made.

Over time I’ve collected several items from the brand, and they’ve become some of my favorite pieces in my wardrobe. Definitely a brand I enjoy coming back to ☺️

16 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Jekaterina,

Thank you so much for your thoughtful feedback! We’re truly honored to be part of your wardrobe and so happy to hear that our outerwear,especially our coat.It means a lot to us that you appreciate the quality, elegant cuts, and overall style of our pieces.

We’re so grateful for your continued support, and it makes us incredibly happy to know that our designs have become some of your favorites. We can’t wait to bring you more pieces to love in the future. Hope to see you again soon!

Noté 5 sur 5 étoiles

Style and quality combined

One of those brands that combines quality, style, and the perfect price. I love it 🤍

10 février 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Nadia,

Thank you so much! We’re so happy to hear that you feel this way-combining quality, style, and great value is exactly what we strive for. Your support means the world to us!

Noté 5 sur 5 étoiles

Amazing clothes

I have a few pieces from Lily Studio and I honestly love every single one of them. The quality is amazing, the fabrics feel premium and everything fits beautifully on the body. Each piece drapes so nicely and looks incredibly elegant.

16 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Zuzanna,

Thank you so much for your kind words! We’re so happy to hear that you love every piece,especially the quality, premium feel of the fabrics, and the fit. It means a lot to us that you appreciate how our pieces drape and the elegance they bring. We’re so grateful to be part of your wardrobe.Hope to see you again soon!

Noté 5 sur 5 étoiles

I had a great experience with Lily…

I had a great experience with Lily Studio. The clothes are very elegant, stylish, and the quality is really good. Everything looks just like in the photos and the designs are beautiful. I would definitely recommend this brand to anyone looking for classy and well-made clothing.

16 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Mariana,

Thank you so much for your kind feedback! We’re thrilled to hear that you had a great experience with Lily Studio. It means a lot to us that you love the elegance, style, and quality of our pieces,and that everything met your expectations. We truly appreciate your recommendation and support, and we look forward to seeing you again!

Noté 5 sur 5 étoiles

Great experience with Lily Studio

I had a really good experience shopping with Lily Studio. The ordering process was simple and the website was easy to navigate. My order arrived well packaged and everything looked exactly like it did online. The quality was great and I’m very happy with my purchase. Customer service was also helpful and responsive when I had a small question about my order. Overall, a smooth and pleasant shopping experience. I would definitely consider ordering again.

5 février 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Ani,

Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that you had such a smooth and pleasant shopping experience with Lily Studio. It means a lot to us that you found the ordering process easy, the packaging well done, and the quality met your expectations.

We’re also glad our customer service team could assist you,your kind words truly motivate us to keep improving. We really appreciate your support and look forward to having you shop with us again!

Noté 5 sur 5 étoiles

Love Lily Studio

Love Lily Studio ! I own many of their pieces and love them all so much! Their denim is also some of my absolute fav!

12 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Tracie,

We’re so happy you love our pieces.And we’re extra glad our denim made it to your fav, thank you so much for your 5-star rating!

Noté 5 sur 5 étoiles

I'm a royal customer for 10 years

I'm a royal customer for 10 years. I found in 2026 the natural materials take more percentage.

2 mars 2026
Avis spontané
Logo de LILY STUDIO

Réponse de LILY STUDIO

Dear Scarlett,

Thank you so much for your support,that means so much to us! We’re so happy you noticed the increased use of natural materials in our 2026 collection. We’ll keep working to make things even better. Hope to see you again soon!

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