My child is autistic and was almost non verbal, since using the app he has improved so much in such a short amount of time. He is fully engaged, repeating words, learning tons of skills and it covered... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
If you're as old as me and remember the learning game discs from your cereal, then you'll remember how much fun it was to be tricked into learning with some of your favorite childhood characters. Ling... Voir plus
L'entreprise a répondu
My little 4 year old girl loves this app, we combined what we learn in the app with real world. For example the counting with fingers game. We stop and do the finger counting together, even if we lose... Voir plus
L'entreprise a répondu
I recommend this app for parents who seek positive and constructive activities for their child. This app allows parents to feel comfortable in what their child is learning. The price is a little price... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Centre d'éducation
- aussi dans
- Institution éducative
Écrit par l'entreprise
The #1 Learning & Entertainment App for Kids Lingokids is an award-winning Playlearning™ platform designed for children aged 2 to 8. We turn screen time into something families can actually feel good about — a safe, interactive adventure where kids build academic knowledge and essential life skills, all while having a blast. Trusted by families in 190+ countries, Lingokids has surpassed 185 million downloads and reaches 10 million monthly active users worldwide. Our app offers a 100% ad-free environment packed with 4,000+ activities — from games and songs to videos, lessons, and podcasts. What makes Lingokids unique? The Power of Playlearning™: We believe kids learn best when they’re having fun! Our curriculum covers math, reading, and phonics, alongside modern skills like emotional intelligence, responsibility, and STEM. World-Class Partners: In addition to our original content, we feature curated activities from icons like Disney, NASA, BBC Earth, and Oxford University Press. Safe & Ad-Free: Your child’s safety is our priority. Lingokids is a secure "hub" where kids can explore independently without interruptions. Adaptive Learning: Our technology adjusts to your child’s unique pace and needs, ensuring they stay challenged but never overwhelmed. Award-Winning & Trusted by Experts With over 30 awards and counting, Lingokids has been recognized by some of the most respected names in education and parenting: 🥇 Mom's Choice Awards Gold Level — 2024 & 2025 🏆 #1 STEM Education Solution of the Year — 2025 🏆 #1 Early Childhood Solution — 2025 🌟 Fast Company — Brands That Matter, General Excellence — 2025 👪 PTPA Top Product — 2024, 2025 & 2026 🎙️ Silver Lovie Award — Best Podcast Series — 2024
Coordonnées de contact
Santa Engracia 23, planta 4, oficina 401, 28010, Madrid, Espagne
- hello@lingokids.com
- lingokids.com
4,7
Excellent
166 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
HORRIBLE CUSTOMER SERVICE – THEY IGNORE PARENTS!
I had high hopes for Lingokids, but their customer service is an absolute disgrace. I sent them a detailed, polite email regarding their app’s content and how it fails to adapt for older children—something that should be basic for an educational platform. But guess what? They IGNORED me. Not for a day. Not for a week. But for nearly TWO MONTHS.
How can a company claim to care about children’s education when they can’t even be bothered to reply to a parent’s concerns? If this is how they treat paying customers, imagine how much they actually care about improving their content. Spoiler alert: they don’t.
The app itself might be decent for young kids, but if you have an older child, don’t expect anything challenging or engaging. And if you ever need help? Forget it. You’ll be talking to a brick wall.
Lingokids, you need to do better. Ignoring loyal customers is a one-way ticket to losing trust and credibility. If I could give zero stars, I would.
🚨 PARENTS BEWARE: DO NOT EXPECT SUPPORT FROM THIS COMPANY! 🚨
17 décembre 2024
Avis spontané
Réponse de Lingokids
Hi,
Thank you for taking the time to share this — and we sincerely apologise that you waited nearly two months without a response. That is not the standard we hold ourselves to, and we completely understand your frustration.
We want to make sure this doesn't happen again. Our support team can be reached directly at hello@lingokids.com — if your original message was sent to a different address, it’s possible it didn’t reach us, and we’re truly sorry for that.
Your feedback about content for older children is also something we take seriously and will pass on to our product team.
Please do reach out to us at hello@lingokids.com and we will make sure you receive a proper response this time 🧡
— The Lingokids Team
My kid love it
My kid love it! Really fun and amazing ways of learn with the family!
10 décembre 2023
Avis spontané
NEVER TRUST LINGOKIDS AGAIN!
Lingokids cartoons are too stupid. Baby Bot is ugly and doesn't really look like anything. The voice acting is poor and you can't understand what they're saying, or what they're doing
It would be nice if they would make some effort on the animation of the cartoons, which is really too sloppy and failed.
25 août 2023
Avis spontané
Réponse de Lingokids
Hi,
Thank you for sharing your feedback — we’re sorry to hear the content didn’t land the way we hoped.
We take the quality of our animations and voice acting seriously, and since 2023 we have continued to invest in improving both. Baby Bot in particular has become one of our most loved characters, and we’re always working to make the experience clearer and more engaging for our little ones.
We’d love for you to give it another try — there’s a lot of new content that may surprise you! 🧡
— The Lingokids Team
Really annoying
Really annoying, no visibility, not possible to start using by kids between 5-7 years on their own. Singing is for adults too difficult, not mentioning 7 years old. Baby robot terrible, you cant understand what this is doing and films, OMG, no idea what they do. They have subtitles, but for who, if they show them for 2 seconds max. Terrible experience, kids have no idea what is to do, because the orders are difficult to understand by parents. Stay away!
15 août 2023
Avis spontané
Réponse de Lingokids
Hi,
Thank you for taking the time to share your experience — we're sorry to hear Lingokids didn't work as well as we'd hoped for your little ones.
Feedback like yours is exactly what helps us improve, and since your review in 2023 we have made significant updates to the app — including clearer instructions, improved navigation and better subtitle timing — with more improvements on the way.
We'd love for you to give it another try and see how it feels now. If you'd like some guidance on the best content for your kids' ages, our support team is always happy to help at lingokids.com 🧡
— The Lingokids Team
Super fun app - hours of fun
It is not often you find a kids app that is both fun and highly useful. Recommend this for anyone who has a young child who wants them to learn in a safe environment. Well worth checking out.
25 mai 2022
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.