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Lisez les avis des autres

Noté 1 sur 5 étoiles

Followed drop-off instructions to the letter. Nobody answered the phone on BOTH numbers given in email. Arrived at airport NO LION PARKING STAFF AT ALL. ZERO COMMUNICATION ONLY thing left to... Voir plus

Noté 1 sur 5 étoiles

If I could put no stars I would after a long flight we were told there’s traffic it would be 30 mins wait but after multiple calls and over an hour later our car was delivered by someone that said the... Voir plus

Noté 1 sur 5 étoiles

Appalling - unable to contact them on route to airport or on arrival. Mobile went straight to voicemail and landline didn’t connect. Booked through comparison site, confirmation misleadingly said book... Voir plus

Noté 1 sur 5 étoiles

Avoid at all costs. Car stolen. Visited ‘secure’ parking area. Definitely not secure and claimed CCTV wasn’t working. Owner known to police and cars have been stolen previously. Operatives unconcerned... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,5

Mauvais

TrustScore 1.5 sur 5

230 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

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1,5

Tous les avis

(230)

73 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Exceeded expectations

I was a little uncertain about using this service but they exceeded my expectations. They were very competitively priced, always answered the phone when I contacted them and sent sufficient emails/instructions.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Lion parking review

These guys at Lion parking are amazing at what they do I would highly recommend using if you want to keep your car safe whilst you’re away without any hassle.

15 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent parking experience

Excellent parking experience. Very reasonable prices.do not listen to people who leave negative comments. They may be members in the expensive parking company. Thank you KAN for your professionalism.

8 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

DO NOT USE

DO NOT USE.
False advertising.
Advertised as Heathrow parking only find out it was Lion once at the airport with a plane to catch.

Damaged Car
Car was return with scratch to rear quart panel and mud across down sills and drivers foot well.
3 weeks later and no reply. Think this one will end up at county court.

6 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

A star service

I had excellent service from the company, it was a best meet and greet service, I had a early return they manage to get the car on time and accommodate my needs. The customer service was a star the driver was very polite and went above and beyond his job title, I believe his name is Raj. I would highly recommend this company and I would definitely will be using their service again.

29 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

First time using car parking valet

First time using car parking valet, and I had a great experience and the team there was direct and clear with their instructions and delivered my car on time.
Will recommend and will use again.

2 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

My Alloy rim was damaged

My Alloy rim was damaged, driver admitted it, we took photo and video evidence. Chased and chased for it to be resolved (5 working days sir). After 10 days I sent a chase letter (nothing). After 15 days still nothing. Do not park with these people.

9 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Put these guys out of business

Disgraceful company and need to be hounded out of the business. Told me the car wouldn't start so need to take a taxi to them and sort it out. The battery was flat. The AA man came and immediately showed me that the headlights had been left on. For three weeks. Had to buy a new battery (£264). Totally not interested in compensating me for the loss they caused, couldn't be bothered to engage. The good people at ParkingZone, through which I booked, were appalled and did the right thing by returning my £111 parking fee. Significant difference in business ethics between the two companies.

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Waited over an hour and a half for my…

Waited over an hour and a half for my car from initial call from baggage area, i had paid for the service only to be let down badly, they are a total rip off who do not value their customets, please avoid this company.

31 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not use this company

Do not use this company! pay the extra money with a reputable company these people lie and take over an hour longer than they say if you want to catch your flight do not use this company

31 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

I would not even leave 1 star if I…

I would not even leave 1 star if I could. Absolutely shocking company. Supposed to be meet and greet but left waiting around for over 45 minutes on arrival to keep being told over the phone they’ll be there in 5 minutes. This never happened and we were apprehensive on arriving back at Heathrow. This was accurate due to having called the company number as advised and told to phone when landing. We phoned when landing to be told the car will be 20 minutes. Lots of phone calls and over an hour and a half later the car turned up. They lied the whole time saying it will be 10 minutes and obviously never turned up. DO NOT USE THIS SERVICE. IT IS BEYOND SHOCKING AND UNPROFESSIONAL. Don’t be fooled by the price either - there were add on charges such as car park fees etc. AVOID.

31 mars 2024
Avis spontané

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