I ordered one box of patches and I paid for those patches but nothing happened and they I got charged again but did not receive any more patches.
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Lisez les avis des autres
stay away! scam! dishonest! if you inadvertently buy anything from them change your credit card password immediately; the same if you use pay pal; without permission they consider your first purch... Voir plus
These patches don’t work! I originally notified them that I just wanted to try a starter kit. Once they gained access to my checking account, they continued to send automatic charges & deliveries. The... Voir plus
Received one order then canceled and kept charging even after cancellation confirmation. Than started charging double three more times on my card after each one I sent another cancellation and they... Voir plus
1,1
Mauvais
191 avis
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A répondu à 57 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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4 months since Lipovia stole my many, they don't take any response,
worst experience ever, ordered over 2 months ego. never delivered. has been asking for my money to return and nothing is happening. Please stay away from them. SCAM ! MW
27 décembre 2025
Avis spontané
Réponse de Lipoviausa
We are so sorry, waiting over two months for an order that never arrived, and then not receiving your money back, is completely unacceptable and we sincerely apologize.
Please contact us immediately at support@lipoviausa.com or call (323) 776-1816 (Mon–Fri, 9am–5pm) and reference this review. We will personally investigate what happened with your shipment right away and give you the choice of a full refund or a priority reship, whichever you prefer.
You should never have had to wait this long or chase us for a resolution, and we are truly sorry we let you down. We want to make this right for you as quickly as possible.
Ordered on 1/4 just showed up on 2/19
Ordered on 1/4 just showed up on 2/19, no message except that that it had been delivered back in January. Two more charges that I didn’t ask for. Active ingredients are bogus. First is lavender oil, then Acetyl hexapeptide-8 amide. The second one is for saggy skin, like botox. That’s it. My bank blocked one of the bogus charges and so they charged my other credit card, without my permission.
18 février 2026
Avis spontané
Réponse de Lipoviausa
Hello Linda, we’re very sorry to hear about your experience and truly appreciate you bringing this to our attention.
First, regarding the packaging and ingredients, we want to clarify that our packaging has recently been updated, which may differ from earlier production batches. If there is any confusion about the formula or labeling, we would be happy to review this directly with you.
Concerning the delivery timeline, we sincerely apologize for the delay and any tracking confusion you experienced. That is certainly not the experience we aim to provide.
As for the billing concern, we take payment authorization very seriously and would like the opportunity to investigate this immediately. We do not charge cards without an order authorization, and we would appreciate the chance to review your specific case.
We would be happy to:
• Reship your order if it was not properly received
• Review and clarify any billing questions
• Provide full order transparency
Please contact us directly at support@lipoviausa.com
or call us at (323) 776-1816 so we can resolve this quickly for you.
We look forward to assisting you and making this right.
Lipovia Support Team
I made a one time purchase
I made a one time purchase. Then they charged me twice saying I had subscribed. I did not. I was charged a third time. At this point they owe me about $300. I was told they’d start a return process but then they said I would have to pay for return to CHINA! This company is a scam and should be banned from doing business in the USA.
24 décembre 2025
Avis spontané
Réponse de Lipoviausa
Hello Brenda, we’re very sorry to hear about your experience and take concerns like this seriously.
First, we want to clarify that we do not enroll customers into subscriptions without consent. Subscription options must be actively selected during checkout, and confirmation details are sent at the time of purchase. That said, we understand how frustrating unexpected charges can feel, and we are more than willing to review your specific case in detail.
Regarding returns, we'll be happy to provide you with a US return address.
We would genuinely appreciate the opportunity to investigate this further and resolve it properly. Please contact us directly at support@lipoviausa.com
or call (323) 776-1816 so we can review your account, billing history, and provide a clear resolution.
We are committed to addressing concerns transparently and professionally and look forward to assisting you.
Lipovia Support Team
Scammers
Scammers! I ordered one to try and they immediately charged me an additional 6 months! They refuse to answer multiple emails asking to refund and not ship them
11 février 2026
Avis spontané
Réponse de Lipoviausa
Hello Kelly, we’re very sorry to hear about your experience and take these concerns seriously.
We want to clarify that we do not automatically charge customers for additional shipments without an order selection at checkout. Subscription options must be actively chosen, and confirmation details are provided after purchase. That said, we completely understand how unexpected charges can be frustrating, and we would like the opportunity to review your specific case in detail.
We also want to address your concern about unanswered emails. If you have not received a response, that is certainly not the level of service we aim to provide, and we apologize for this.
Please contact us directly at support@lipoviausa.com
or call (323) 776-1816 with your order details so we can urgently review your account, billing history, and work toward a proper resolution.
We are committed to resolving customer concerns fairly and transparently.
Lipovia Support Team
This company has provided no shipping…
This company has provided no shipping information, despite multiple requests. It takes forever for someone to respond to an email, and when they do, none of the links they provide (claiming the link will show updated shipping information) are valid. This is a bull$hit company. Don't waste your time or money.
14 février 2026
Avis spontané
Réponse de Lipoviausa
We’re very sorry to hear about your experience and understand how frustrating delayed responses and tracking issues can be.
Providing accurate shipping information and timely support is extremely important to us, and we sincerely apologize if that hasn’t been your experience. Tracking links can sometimes take time to activate or update, depending on the carrier and weather conditions, but they should always be accessible.
We would genuinely like the opportunity to review your order and provide you with updated, working tracking information immediately.
Please contact us directly at support@lipoviausa.com
or call (323) 776-1816 with your order number so we can prioritize your case and resolve this properly.
We appreciate you bringing this to our attention and hope to make this right.
Lipovia Support Team
They have told me that the product will…
They have told me that the product will arrive in a week twice now. Still nothing. Started charging me for subscription and say they are refunding it but then charge me again two weeks later. Call to get them to cancel and get the run around. This is a scam!!! Avoid this site. Tried to talk to a supervisor and get the run around there also. They also charge everything under a different business name.
Update: my money did get refunded after I contacted my card holder to dispute charges. The product that was supposed to arrive never did or I would have returned it.
4 janvier 2026
Avis spontané
Réponse de Lipoviausa
Hello Angie, we’re very sorry to hear about your experience and take concerns like this extremely seriously.
First, we want to clarify that we do not intentionally delay shipments or repeatedly charge customers without authorization. Subscription options must be actively selected at checkout, and billing confirmations are automatically sent at the time of purchase. That said, we understand how frustrating unexpected charges and delivery delays can be.
Regarding shipping timelines, carrier delays and weather conditions can occasionally affect estimated arrival times, but you should always receive accurate tracking and clear communication. If that did not happen in your case, we sincerely apologize.
As for billing names, some transactions may appear under our authorized payment processing or fulfillment entities, which can differ from the website name. However, they are still connected to our company.
We would very much like the opportunity to review your account in detail and resolve this properly. Please contact us directly at support@lipoviausa.com
or call (323) 776-1816 with your order information so we can prioritize your case.
We are committed to resolving customer concerns transparently and fairly.
Lipovia Support Team
FRAUD; CARD INFORMATION THEFT
This company is a scam and I wish I could give it 0 stars. I purchased patches for $145.75 from Lipovia in December, they gave me a fake tracking number and never sent them. In January, my card information was fraudulently used to make a purchase in the amount of $149.75 at a sporting goods store. In February, when I requested a refund for the amount I paid in December, their support told me they would refund me the second amount from January--one that was fraudulent and had nothing to do with the product I ordered from them. This place not only steals your money once by not sending you the product you paid for, but they steal your card information and use it fraudulently thereafter. DO NOT BUY ANYTHING FROM LIPOVIA.
MARCH 2, 2026 UPDATE:
Lipovia responded to me through this site to challenge the above assertions and, as I cannot reply to it directly, I'm responding with this update. Their response is laughable because I have been in constant contact with their support via email for the past 3 months--there was no need to reply here. I never received a functional tracking number, I never received the original order, I obviously reported it to my bank and was issued a new card, I obviously reported it to the financial bureau responsible for tracking such fraud, and there is irrefutable proof that I was charged by this company two weeks after my original purchase for a transaction that was not authorized by me or connected to any additional purchase (I found out about THIS fraud after I reported the original fraud to my bank and after I'd already posted my original review). I have still never received a refund for the original order amount or the unauthorized transaction amount--the only refund I received was for the amount spent at the sporting goods store. The company now wants me to provide the reference number--along with my full name and phone number--to Trustpilot to recognize my claims as genuine. It's equally laughable, as they have already been given that information for my original order through our extensive email communications, I was never given a reference number for the unauthorized transaction because I didn't authorize it, and I will not be giving more information to a third party for them to misuse. Again, this company is a scam and you should avoid them at all costs.
MARCH 3, 2026 UPDATE:
Lipovia is forcing me to give information I've already personally given them to Truspilot or my review will be removed. So, I gave it to them in order to protect the public from their fraudulent business practices. Pray for me that I don't get a million spam calls and emails due to this ridiculous situation.
23 décembre 2025
Avis spontané
Réponse de Lipoviausa
We are very concerned to read this and take allegations like this extremely seriously.
First, we want to clearly state that we do not issue fake tracking numbers, nor do we ever access or use customer payment information outside of authorized transactions made directly through our secure checkout system. We do not have the ability to use customer card information for purchases at unrelated retail locations.
All payments are processed through encrypted third-party payment processors, and we do not store full card details on our servers.
If there was a fraudulent charge at a sporting goods store, that would be unrelated to our company, and we strongly recommend reporting that immediately to your bank or card issuer so they can investigate and protect your account.
Regarding your original order from December, we would very much like to review the tracking history and full account details to determine what occurred and provide proper resolution if needed.
Please contact us directly at support@lipoviausa.com
or call (323) 776-1816 with your order number so we can investigate this thoroughly.
We take customer trust seriously and are committed to resolving legitimate concerns transparently and professionally.
Lipovia Support Team
stay away
stay away! scam! dishonest! if you inadvertently buy anything from them change your credit card password immediately; the same if you use pay pal; without permission they consider your first purchase a subscription, so after you fight for a refund which they don't readily give, and they don't give a return label so you pay shipping back, the whole thing starts again the next month! Avoid. Report.
21 décembre 2025
Avis spontané
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