Little Cake Co. Avis 

729
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My first time of ordering & I sent various flavours as a present. The recipient was extremely impressed with how they were wrapped in a silver sleeve with a cool bag , how beautiful they looked & with... Voir plus

Noté 5 sur 5 étoiles

Ordered a vegan selection for my daughter’s birthday and they were all delicious, even non vegans commented on them. Arrived day before event as advised on website and were packed very well. Stored in... Voir plus

Noté 5 sur 5 étoiles

I had this cake for my 60th birthday.The cake was absolutely delicious, and every single guest loved it! It was beautifully packaged and arrived right on time. I couldn’t be happier with my order. I w... Voir plus

Noté 2 sur 5 étoiles

I was embarrassed and disgusted when my daughter opened the boxes of cakes I had ordered for her party, as there was a cake missing!! Just an empty compartment! This was a very expensive omission espe... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de gâteaux

Écrit par l'entreprise

Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

729 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(729)

218 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

helpful but cakes poor

The company were very helpful with advice about postage but I am sorry to say the cakes were very dry and expensive for what they are. I would not reccommend

8 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

If I could give less stars

If I could give less stars, I would..
We ordered 36 cupcakes for delivery 10 days from the date the order was placed. We specifically requested Saturday delivery as it was an important birthday.
It got to 4pm Saturday with no communication from Little Cake co. and no sign of the cakes so emailed them. They responded 2 days later offering delivery that week... it was too late!! We had to go out and get a shop bought cake.
The cakes ended up being delivered on the Wednesday of the next week.. so disappointing!
We were offered a £10 voucher in compensation.
1. The shop bought cake i had to get cost more than £10 so doesnt even cover that expense.
2. Why would I go back to a company that let me down so massively?

Such poor service and disappointing efforts in resolving. Will not be going back.

3 juin 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

We're very sorry to hear about your experience and for the inconvenience caused. We'd really like to look into this further, so if you're able to provide the additional information we've requested via Trustpilot, our team can investigate what happened with your order. Alternatively, please email us hello@littlecake.co.uk

We'd also like to mention that for weekend events, we always recommend selecting delivery for the Friday beforehand to ensure everything arrives as expected for your special occasion.
Please note that our bakery is closed at weekends and operates Monday to Friday.

We're genuinely sorry that we let you down on this occasion and would welcome the chance to review this. We look forward to hearing from you.

Noté 1 sur 5 étoiles

First and last time customer

First and last time customer. Bought as a surprise on a family member's special birthday. Mix up with delivery from the company meant she got the wrong card,so didn't think the gift was for her. Although company were made aware,they didn't let me know as the customer. Very poor customer service. Extremely disappointed and would not recommend (not due to mistake - as mistakes happen, but due to the very poor customer service and lack of understanding of the effect of the error).

15 mai 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

We're very sorry to read this and would like to sincerely apologise for the disappointment caused. While mistakes can happen, we appreciate that it's how they're handled that really matters, and we're sorry that you felt let down by the service you received. Please be assured that we will be looking into this internally to understand what went wrong and where we could have done better.
Thank you for taking the time to share your feedback, and once again, we're very sorry for the disappointment caused.

Noté 5 sur 5 étoiles

Amazing!

Wow! I am so impressed with this company. I messed up with the delivery address yesterday. Mandy was in contact within minutes of receiving my email. Calm, helpful and rectified my error promptly.
My daughter has just had a baby and it was a treat for her and her family.
They received them this afternoon and are delighted with them.
Thank you Little Cake Company. I would recommend you to anyone.

4 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Mini cake rip off

When it arrived after spending £35 it looked like I had picked up from a local garage shop very disappointed with appearance also the dilly dinosaur cake had no dinosaur on it as in the picture very upset & felt was a con won't b using again could of bought 2 big cakes from Waitrose for the price.

2 mai 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

Thank you for taking the time to share your feedback. We're very sorry to hear of your disappointment. We'd encourage you to get in touch with our customer service team or kindly fill in the extra information request via Trustpilot so we can look into this further and help resolve any concerns. Our email address is: hello@littlecake.co.uk

For transparency, images of our packaging and products are available on our website before ordering, and our team is always happy to answer any questions prior to purchase.

We appreciate your feedback and would welcome the opportunity to discuss this with you.

Noté 4 sur 5 étoiles

Cute cakes

Cute cakes - wonderful selection and choice. Delivery was perfect.

These were delightful for the occasion.

My only constructive comment is that they were very sweet. Purely subjective as to taste because as a family we are minimal on sugar.

27 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

very very small cakes and extremely…

very very small cakes and extremely overpriced. and cakes very dry . complete waste of money

22 avril 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

Thank you for your feedback. For clarity, each of our Little Cakes is approximately 5cm tall with a 4cm diameter. We typically recommend allowing 2–3 cakes per person. We always aim to be transparent about sizing, and this information is available on our website. We’re also more than happy to answer any questions before an order is placed to ensure expectations are met.

We're sorry to hear about your experience and we’d love the chance to look into this for you and see how we can help. Please feel free to get in touch with us directly so we can understand a bit more and assist you. hello@littlecake.co.uk

Noté 5 sur 5 étoiles

The Little Cakes

The Little Cakes were part of a champagne celebration where old friends were reunited after thirty years. It was a very special occasion. I placed an order a few days ahead, the cakes were fresh, moist and very tasty. I would have no hesitation in placing orders in the future.

21 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

Perfect Cakes

Perfect cakes! My friend loved them :) However Royal Mail thoroughly let you down. They claimed they were unable to deliver even though my friend was in, they didn’t leave a card and didn’t follow the delivery instructions printed on the label to deliver to a neighbour if out (she was in!). Fortunately she got them two days later, Royal Mail left them by her door the second time when she was out! Long story short, great cakes! Royal Mail rubbish! Could you consider a choice of courier? Everyone knows who is good in their own area and Royal Mail isn’t good in mine x

24 avril 2026
Avis spontané
Noté 2 sur 5 étoiles

Cakes were tiny

Cakes were tiny, one bite per cake… definitely not worth the money.

31 mars 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

Thank you for sharing your feedback. Each of our Little Cakes is approximately 5cm tall with a 4cm diameter. We recommend 2–3 Little Cakes per person to ensure a satisfying portion. Our team takes great care to use only high-quality ingredients and craft each cake with attention to detail, which we believe makes them truly special. We are always happy to help and if there is anything else you would like to discuss, please don't hesitate to get in touch. Thank you.

Noté 3 sur 5 étoiles

Cakes tiny definitely not worth the…

Cakes tiny definitely not worth the money

20 mars 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

Thank you for your feedback. We’re sorry to hear you feel this way. Our Little Cakes are approximately 5cm tall and 4cm in diameter, and we usually recommend 2–3 per person. Each cake is made with high-quality ingredients and attention to detail, which we aim to reflect in both taste and presentation. We would be happy to discuss this further if you would like to get in touch, please email us at hello@littlecake.co.uk

Noté 5 sur 5 étoiles

A lovely gift!

I ordered some cakes as a gift. The feedback from the recipient was very positive. The cakes were packaged carefully with an explanatory card, and apparently they were all delicious!

20 mars 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

Thank you so much for taking the time to share your kind feedback. We’re delighted to hear that the cakes were well received, and most importantly, thoroughly enjoyed. It means a lot to us to know your gift made such a positive impression. We look forward to baking for your again.

Noté 4 sur 5 étoiles

Beautiful cakes - delicious too

Beautiful cakes, very pretty presentation. I bought these for my mum for Mother's Day. Easy to order, cakes were delicious. The only area for improvement is the delivery - they were left on the doorstep in the rain and a neighbour rescued them from getting wet.

13 mars 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

Thank you for sharing your feedback. We’re really glad to hear that your Mum enjoyed her Mother’s Day gift.
We’re sorry about the delivery issue and appreciate you highlighting it. We’ll raise this with our delivery partners to help ensure a smoother experience going forward.
We hope to bake for you again soon. Thank you.

Noté 5 sur 5 étoiles

Nice idea having small cakes with…

Nice idea having small cakes with varied flavours

13 mars 2026
Avis spontané
Logo de Little Cake Co.

Réponse de Little Cake Co.

Thank you for your feedback. We’re pleased to hear that you enjoyed the variety of flavours available. Our Mix & Match boxes are designed to offer something for everyone, making them a great choice for any occasion. We appreciate you taking the time to share your thoughts. Thank you.

Noté 3 sur 5 étoiles

I am sorry to be disappointed

I am sorry to be disappointed. I sent this as part of a 21st birthday gift and it all went so well. Arrived on time. Very well packaged. But they are not as pictured online. It’s advertised as white chocolate topping with delicate edible flowers and the image online is very pretty. Although I understand the online image is always better than an actual product - what arrived was so far removed I felt really let down. Strong pink topping, tiny icing balls that had merged into the topping and either no flowers or a very sorry looking squished single flower. I am hoping they will taste nice despite the presentation being so poor.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

a surprise for my family

I bought a box of assorted cakes for my daughter and her family to cheer them up. For her, her husband and her two sons.
A great success they loved them.

6 mars 2026
Avis spontané

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