I purchased a pair of Air Jordan 1 Low x Travis Scott Kids 'Black Phantom' for my son's 10th birthday with delivery advised between 1-5 days. I was concerned that the trainers might not arrive in t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered some trainers for my sons Xmas present. I received a confirmation email stating 2-4 days delivery. Then received a message the next day stating it could take 2 weeks to receive them so... Voir plus
L'entreprise a répondu
Had an issue with my order fault on shipping companies part meaning package was lost. Little laces kept me updated immediately and sent me out a new order. Will use this company again and would defini... Voir plus
L'entreprise a répondu
Customer service was amazing! I had a message to confirm the size I ordered before shipping and when I asked for an estimate on time scale for delivery as I desperately needed the shoes for my sons bi... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Whilst selling and sourcing sneakers & streetwear for many years at our parent company Xclusive Apparel UK, we began to get many more requests for kids sneakers. However, kids exclusive sneakers are released in such small quantities and are very difficult to source - resulting in a small selection choice and ultimately a poor buying experience for customers. But Little Laces has just changed the game! We have built a completely new business and team to focus solely on kids sneakers! We have the largest selection of kids exclusive sneakers in the world and are the first ever kids exclusive sneaker store. Whether it's Yeezys, Jordans, Off-whites, Dunks - we have all the kids covered! It is our duty to provide those with the littlest of feet, with the greatest selection of sneakers and offer personal shopping services for kids! We are also a content creation company, posting regularly across our social media channels on all topics with kids, sneakers and fashion! YouTube Channel: littlelacesuk Instagram: @littlelacesuk TikTok: @littlelacesuk Little Laces - lace up the little ones!
Coordonnées de contact
483 Green Lanes, N13 4BS, London, Royaume-Uni
- info@littlelaces.co.uk
- littlelaces.co.uk
4,5
Excellent
25 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great company
6 décembre 2023
Réponse de Littlelaces
Thanks so much for the order Jacqueline, the Jordan 1 Low Travis Scott Phantoms are one of our favourites!
Great service very fast
13 décembre 2023
Réponse de Littlelaces
Thanks for taking the time to leave us a review James - the Jordan 4 Red Cement & Jordan 1 High Yellow Toe are great picks!
I ordered some trainers for my sons…
I ordered some trainers for my sons Xmas present.
I received a confirmation email stating 2-4 days delivery.
Then received a message the next day stating it could take 2 weeks to receive them so that would be too late for Xmas.
I now have to wait up to 10 days for a refund so now my son won’t be getting any trainer for Xmas. I have no other money to order from a different place.
I would suggest to state on each item on website if it will be the longer delivery and not have an automated email order confirmation stating 2-4 days which isn’t true!
15 décembre 2023
Avis spontané
Réponse de Littlelaces
Hi Natasha
As per our shipping policy "Shipping is free for all UK orders. For most orders, shipments will take 2-5 working days to arrive. Some orders can 6-14 working days to arrive due to the exclusivity and availability of the items sold. If you need an item more urgently or for a certain date, please get in touch via Instagram DM (@littlelacesuk) or email (info@littlelaces.co.uk) and we will work with you to find a solution!"
In the event the item ordered will take longer than 5 working days for delivery, we reach out to the customer with the following options:
1. Wait the delivery time if this is no issue
2. Our team of personal shoppers will work with you to find a alternative product/size that will arrive in a more timely manner
3. Offer a full refund
Our team followed these steps and reached out to you immediately as we knew these sneakers were likely a Christmas gift, we provided our assistance and you opted for a refund. We refunded you immediately at your request.
We hope you're able to find an alternative gift for your son!
Amazing Company
Had an issue with my order fault on shipping companies part meaning package was lost. Little laces kept me updated immediately and sent me out a new order. Will use this company again and would definitely recommend!
26 septembre 2023
Réponse de Littlelaces
Thanks so much for the review Nicole, I hope your little one enjoys his Dunks! :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.