I purchased 6 penguin shaped bottle openers keyrings as teacher leaving gifts. As my daughter is penguin mad and has told her playgroup teachers non stop for 3 years how much she likes them. So a p... Voir plus
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The penguin plushs were extremely soft, felt high quality and the friend for whom i bought them adores them. The cookie cutter also seems well made, tho it hasnt seen any action yet. They were also sh... Voir plus
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Good service, well packaged reasonable price. Capping the spend at £20 for free postage is achievable and encouraging. Any higher and it would put one off using the website. Would use again and would... Voir plus
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I would definitely recommend using this company. I spoke directly to Dan about ordering a specific item. He was super helpful and efficient. Delivery was prompt and all the items we bought are fab! My... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Gifts for Penguin lovers made easy! Shop hundreds of beautiful Penguin Gifts for women, men & kids - for every occasion. Fast FREE UK Postage.
Coordonnées de contact
Royaume-Uni
- hello@littlepenguin.co.uk
- littlepenguin.co.uk
4,8
Excellent
407 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Delivery of Little Penguin goods.
Whilst we had to chase the progress of the delivery of the goods, the response from Little Penguin was excellent. Happily the parcel was delivered whilst we were in conversation with them.
5 décembre 2023
Réponse de Little Penguin
Thanks Valerie for the feedback! It's a pity Royal Mail took their time delivering, but glad you got it safely 🐧
another high quality product
Use little penguin for my first choice for penguin related gifts and they never disappoint, another winner and a good stocking filler.
25 novembre 2023
Réponse de Little Penguin
Awww great to hear Barry! We're so glad you're pleased with the gifts. Have a lovely Christmas! 🐧
Good value for money
Quick delivery, well packaged, lovely items. Good value for money 😊
25 novembre 2023
Réponse de Little Penguin
Thanks Sally! So glad you had a great experience.
The product was for better than…
The product was for better than expected,the boxes were great quality and better than expected graphics
27 novembre 2023
Réponse de Little Penguin
Thanks Richard! That's great to hear :-) 🐧
Speedy service great items
27 novembre 2023
Réponse de Little Penguin
Great to hear! Thanks for the feedback :-)
Réponse de Little Penguin
Yay! Thank you for the lovely feedback! We're so glad you received your order quickly 🐧
Réponse de Little Penguin
Many thanks :-). We hope to see you back again soon!
Lovely little lads
Both penguins ordered look lovely and arrived quickly, free shipping for spending over £20 aswell which is always nice
20 novembre 2023
Réponse de Little Penguin
Thanks Dan! That's great to hear 🐧
Products are gorgeous
Products are gorgeous. So cute and well made .Quick delivery .Loads of emails informing of delivery dates etc.No issues
20 novembre 2023
Réponse de Little Penguin
Thank you Martina! We're so glad you received your order quickly 🐧
Easy to order and received promptly
Easy to order and received promptly. Good communication. Granddaughters love the penguin 'glasses' which were purchased as replacements for 2 I bought over 10 years ago.
16 novembre 2023
Réponse de Little Penguin
Thanks Sue! We're so glad your Granddaughter loves them! 🐧
Réponse de Little Penguin
Many thanks Julie! We're so glad you received them super quickly 🐧
Just what I was looking for
13 novembre 2023
Réponse de Little Penguin
Perfect 🐧 Thanks for the great review!
Disappointing
Received a faulty item, and returned it. The company failed to acknowledge the fault and refused to refund the return postage. Disappointing overall experience.
And that response is untrue. I have provided a postage receipt, and haven’t received a response from you. I also informed you immediately that the item was faulty.
6 novembre 2023
Réponse de Little Penguin
Hi Geoff, this isn't true at all :-(. Disappointed to see this review, rather than you getting in touch.
Your own words were 'Just a matter of taste then'. We explained how they were original marks by DCUK, as they're all hand made.
We refunded you in full, and even offered to refund your return postage if you provided a receipt and could explain how it's a fault.
I'm not sure what more we could have done? We can't just refund the return postage without a receipt. We would have provided a label free of charge had it being a fault, and we could have raised this further with DCUK.
Reply:
Hi Geoff - I didn't receive a response from my email on Friday 17th. Did you email a receipt? I said in that email we would be happy to look in to a fault if you could confirm it. I'm not sure what more we could have done?
Good service
Good service, quality of my purchase excellent.
Would certainly order from them again.
13 novembre 2023
Réponse de Little Penguin
Thanks for the lovely review Shirley! We look forward to seeing you back again 🐧
Twinkle the penguin gorgeous
received my order of my little Penquin without any bother great company very polite e-mails keeping me updated He has arrived absolutly gorgeous
Very pleased
3 novembre 2023
Réponse de Little Penguin
Many thanks for the lovely feedback! We're so glad you're happy with your purchase 🐧
Réponse de Little Penguin
Thanks Susan for the lovely feedback. We'd love to know what we could have done for that 5 star review :-). Please pop back again soon 🐧
First class product and shipping.
30 octobre 2023
Réponse de Little Penguin
Many thanks for the lovely review! 🐧
The Wooden Penguin I purchased is…
The Wooden Penguin I purchased is delightful. Very nicely packaged and delivered on time. Thank you!
24 octobre 2023
Réponse de Little Penguin
Thanks Clare for the lovely review! We look forward to you coming back 🐧
Réponse de Little Penguin
Thanks Christine for the lovely review! :-) 🐧
Easy website to use and fast delivery
23 octobre 2023
Réponse de Little Penguin
Thanks Mary! Hope to see you back again soon 🐧
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