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3,6
10 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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First thing I did was check the cap’s inner seam finish—can’t stand it when threads poke out and itch all day. This one, for once, has the seams tucked down flat and I barely notice it’s on even after hours outside. Never thought that’d make such a difference, but here we are.
Already took them on two trails, compared to my old jeans, these actually stay smooth at the knees even after kneeling. Didn’t notice any loose threads after washing. Now just hang them by the door.
honestly the rim seams are way cleaner than the last cap i got from the mart felt like it wouldn’t come apart even after gym runs just kept noticing the way the threads curve along the visor
the last cargo pants I used had flimsy pockets that barely held anything, these ones actually stay flat and don’t bulge even when stuffed, seams feel sturdy compared to supermarket brands
Inferior materials and clothes look nothing like the items shown on the adverts.
They ignore all your efforts to make contact, via email or via their website.
Goods have to be sent back to China, so extortionate cost to return them.
in response to your reply
I have emailed that address twice and also contacted you on the website form twice over a week ago and am still waiting for a response to
Réponse : Livecheste
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@livecheste.com. We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
I bought two men's tops and followed the size on their size guide.... which is rubbish!! Not only is the quality ultra cheap they are way too small!!
So I looked into returning them - there is nothing on any emails etc I have to find their website and then find the buried returns policy with onerous conditions and then I find on their address in China....
Country : China
Province : GuangDongsheng
City : Dongguanshi
Address : Xiaobaiju Supply Chain, 4th Floor, Building B, Kesui Jingu, No. 1 Dongfeng West Road, Dali Village, Qingxi Town
Contact person : Du Zuojun (Qyq)
Postal code : 523648
Phone number : 13360663005
I then try and find out how much to send the parcel... the best quote was £35 and taken 18 to 25 days!!!
The tops were £40 in total .... so I'm getting back £5 for all this faff!!!!
The whole thing is a monumental waste of my time...
I should have known better than to buy something off the internet from some obscure seller...
Never again and I'll NEVER buy anything from this outfit
Réponse : Livecheste
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@livecheste.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Great jacket. Warm. Comfortable to wear. Not too bulky. I have other warm coats, but they don’t have the same comfort level.
I bought this and it didn’t take long to be delivered. I started using it two weeks ago and I'm already noticing some changes. Of course, results can’t be overnight, but it seems to be working very well so far. I will continue using it daily and see how it goes. I will review again in the future.
This jacket features a perfect functional and practical design with a sturdy frame. Thank you very much for this awesome product!
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