Ordered through 3rd party debenhams a wicker picnic basket. Came with broken items. Contacted both company's. Livivo tried to tell me they couldn't send a replacement as it was "out of stock" i had a... Voir plus
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Lisez les avis des autres
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Voir plus
L'entreprise a répondu
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Voir plus
L'entreprise a répondu
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Coordonnées de contact
8 Nelson Mandela Place, G2 1BT, Glasgow, Royaume-Uni
- support@livivo.com
- livivo.com
4,3
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Can’t recommend this company enough
Can’t recommend this company enough. Five star service. Email was answered and issues resolved very quickly.
23 septembre 2025
Avis spontané
Réponse de Livivo
Hi Stuart,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Spin vinator
Item arrived and was already assembled. Great. Speeds up and helps get the wine bottles sterilised. Happy with the product.
25 août 2025
Réponse de Livivo
Hi Aodhán,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Fine
Products are great, use of Evri delivery company was not so great. Evri are slow and the parcel looked damaged when it arrived, though the contents were fine.
6 août 2025
Réponse de Livivo
Hi Victoria,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
A good company to buy goods from
I’m in process of moving to a new home, my friend recommended this handy, neat and compact foldable step stool she had been using for years. I’ve ordered one but unfortunately it had arrived damaged.
I’ve written to the company and had a swift response and an apology. A replacement was offered immediately and I couldn’t believe it how efficient, communicative and helpful the customer service was. With no doubt I’ll be looking at some other products in due course and will not hesitate to recommend this company, their service and attention to consumer needs to friends and family. Thank you BB
4 août 2025
Avis spontané
Réponse de Livivo
Hi Beatrice,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
A Good Buy
Ordered and delivered very quick.
Have used these dehumidifiers since last year and was really pleased with the results over the winter.
A good buy!
28 juillet 2025
Réponse de Livivo
Hi John,
Thanks so much for leaving us a great review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Réponse de Livivo
Hi,
Thanks for leaving us some honest feedback.
So sorry to hear you experienced an issue with your item.
We have reached out to you directly for further information so please do check your emails.
Please don't hesitate to reach out if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Réponse de Livivo
Hi Caroline,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Great experience
I had a great experience with Livivo !
I had a very pleasant after sale customer service experience.
I bought an item and it was not working well, so I contacted Livivo via email, the response was prompt and they agreed to return it.
The delivery company was very complicated to do the return, I booked many times and they were giving me time slots for collection then never come and ignore my collection.
Everytime I contacted Livivo they were very quick and very supportive to address all my problems.
After many tries, they offered me a full refund and they told me to not bother myself by the return.
They have the most supportive and honest customer service ever and I really appreciate their kind consideration.
Thank you Livivo 💜
7 juillet 2025
Avis spontané
Réponse de Livivo
Hi Sally,
Thanks so much for leaving us a lovely review!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
This was my first order with LIVIVO and…
This was my first order with LIVIVO and they did not disappoint.
I signed up to subscribe to their newsletters and would get 10% off my order in doing so. The code never came through. Customer service was very helpful, responded quickly and gave me a discount code I could use.
Delivery was very quick, within 2 days of ordering I got my order.
17 juin 2025
Avis spontané
Réponse de Livivo
Hi Samantha,
Thanks so much for leaving us an excellent review!
So pleased to hear you were impressed by the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Great service!
They were so helpful when I had complications with my order, they got back to me so soon and sorted out the situation with upmost care. Great service overall
26 mai 2025
Avis spontané
Réponse de Livivo
Hi Sharon,
Thanks so much for leaving us a 5* review!
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Easy ordering
Easy ordering
Delivered as promised
Fit good
Quality..seems ok..time will tell
11 mai 2025
Réponse de Livivo
Hi,
Thanks so much for leaving us a 5* review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Good quality rotary airer
Good quality rotary airer. Easy to order quick delivery by a friendly courier.
5 mai 2025
Réponse de Livivo
Hi John,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Beaaaautiful light so happy
Beaaaautiful light so happy , not sure why I can’t change my other review but issue was fixed fast thanks so much x
8 mai 2025
Avis spontané
Réponse de Livivo
Hi,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Quality item quick delivery
1 mai 2025
Réponse de Livivo
Hi Duncan,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Rotary Dryer - Rubbish product- no warranty
Bought two rotary clothes dryers 18 months ago, £70 (via Ebay) set one in concrete in the lawn, in the supplied spike, the other night one snapped off at the base, totally rusted through. The other one is no doubt well on the way to the same fate. Contacted Livivo via their website, had a reply to say that the "warranty" had expired and they couldn't help. I don't consider an 18 month service life to be acceptable. Would never use them again. Rubbish product, and not cheap.
6 mai 2025
Avis spontané
Réponse de Livivo
Hi,
Thanks for leaving us some honest feedback.
So sorry to hear you experienced an issue with your item.
Unfortunately, this order is outwith our warranty policy.
Please accept our sincere apologies for any inconvenience our terms and conditions may cause.
Please don't hesitate to reach out if you have any further queries in the meantime.
Kind regards,
Team LIVIVO
Faulty controllers replaced
We had a number of heated throws from Livivo. Three controllers developed faults in the warranty period and were promptly replaced.
No arguements.
Great customer service.
Ken O
14 avril 2025
Avis spontané
Réponse de Livivo
Hi,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Top Customer Service
Great customer service and really like the product (heated blanket)
14 avril 2025
Avis spontané
Réponse de Livivo
Hi,
Thanks so much for leaving us an excellent review! So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Had an issue with the item I purchased…
Had an issue with the item I purchased not working. I contacted the company and they couldn’t have been more helpful!! Offered to replace but I asked for a refund which they issued without question.
7 avril 2025
Avis spontané
Réponse de Livivo
Hi Kirstie,
Thanks so much for leaving us an excellent review!
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Quick, efficient, helpful
Required instructions for foot spa. Emailed the company and within 30 minutes the instructions were in my inbox!!!
8 avril 2025
Avis spontané
Réponse de Livivo
Hi,
Thanks so much for leaving us an excellent review!
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
Réponse de Livivo
Hi Cal,
Thanks so much for leaving us an excellent review!
So pleased to hear you were impressed with the service provided.
Please don't hesitate to contact us if you require any future assistance.
Kind regards,
Team LIVIVO
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