Ordered through 3rd party debenhams a wicker picnic basket. Came with broken items. Contacted both company's. Livivo tried to tell me they couldn't send a replacement as it was "out of stock" i had a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... Voir plus
L'entreprise a répondu
I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... Voir plus
L'entreprise a répondu
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Coordonnées de contact
8 Nelson Mandela Place, G2 1BT, Glasgow, Royaume-Uni
- support@livivo.com
- livivo.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Short life purchase - no spares support… caution
We purchased a LIVIVO Outdoor Garden 4 Arm 45m folding Rotary Washing Line Clothes Airer Dryer via Amazon in May 2022.
Wasn’t expecting the pole to rust away and break - contacted customer support to purchase a replacement to be told they don’t hold spare parts so their answer was to purchase a new item - what a waste and certainly not in keeping with being environmentally concerned.
Be very care purchasing products that obviously have a limited service life built in…
Edit after reply - so basically you are confirming that you have no after sales support or ability to purchase spare parts and your products have a limited life …. I would expect a product such as this to last more than 2 years - the metal used must be of such poor quality to rust away.
As stated above AVOID making purchases from a company not willing to support their product range.

Réponse de Livivo
Chimnea cover from Livivo is excellent…
Chimnea cover from Livivo is excellent quality and a reasonable price. It is a little large but does the job perfectly.
Time will tell on its durability but it seems strong enough.
Recommended.

Réponse de Livivo
Great company very quick …
Great company very quick response and happy to resolve any problem with ease very greatful thankyou

Réponse de Livivo
not so good
I love the concept of this the milkshake maker however in reality not so good the max ark of the cup is 500ml but when filling upto this mark the milk goes all over the counter top i have also tried filling to the 400 ml mark I did email the customer services team asking what i did wrong but i have not received a reply even though this was longer then the 24 hour period you mentioned on the website following on from the retailers post no emails in spam box or otherwise!!

Réponse de Livivo
I have purchased from this company…
I have purchased from this company before and the products were great, so went back.
I was looking for a simple to use air fryer for a 97 year old and they had the perfect one.
A picking error meant they sent the wrong colour which is a shame but they rectified this with a discount which we accepted as it was for a present .

Réponse de Livivo
Faulty Fryer Free Replacement
My Deep Fryer began to leak oil after nine months. Livivo did their checks, as expected, and sent me a replacement free of charge very promptly. Couldn't ask for better customer service.
Many thanks, and very worthy of five stars. Happy customers here!!.

Réponse de Livivo
I bought this product as it was advertised as an 'Ice crusher'.
I bought this product as it was described as an 'ice crusher' as opposed to an 'ice shaver'. However, once it arrived, it is clearly an ice shaver. It does have a 'coarse' setting, but even this is very fine. I gave up trying to use the 'fine' setting as it was so slow and the instructions recommend not running the motor for more than a minute. I probably should have investigated the product further before purchasing.

Réponse de Livivo
This is the fourth blanket I’ve bought
This is the fourth blanket I’ve purchased
The first was for myself for my settee when I’m downstairs, the second for my son who has a heart condition for his settee.
The third was for on top of my bed and the fourth for my son’s bed.
It is saving us money as we don’t use our heating .
The blanket is so warm we don’t need it at high for long

Réponse de Livivo
You corrected my delivery
You corrected my delivery , quickly without problems. When my products arrived I was very pleased with the quality.

Réponse de Livivo
Product good as was prompt service
Product good as was prompt service. Only problem was it was left on the doorstep. Not given the chance to answer the door!

Réponse de Livivo
Arrived in super quick time
Arrived in super quick time as a birthday gift for my daughter who is thrilled with them.

Réponse de Livivo
Great products perfect for storing…
Great products perfect for storing Christmas decorations and great value for money.

Réponse de Livivo
great storage boxes for price.
I had no problem with Livivo or the product,
I did however have a problem with the courier as the parcel had been ripped open, I was thankful that everything was there.

Réponse de Livivo
Electric throw: useless!
Bought an electric throw for my granddaughter for Christmas. It felt thick and luxurious but It didn't heat up. I assumed there was a fault so I returned and re-ordered another of the same. That one didn't heat up either!!! Obviously a manufacturing fault. Have now sent that one back and ordered a different make but what a waste of my time. I don't recommend, even though some of the reviews are really good.

Réponse de Livivo
Exactly what I wanted, PERFECT
Received exactly what I wanted & for a great price with next day delivery. Excellent!

Réponse de Livivo
First class customer service
First class customer service, rare these days. I have had my issue resolved quickly and without drama. Such a refreshing change!

Réponse de Livivo
Electric throw/blanket
Last week we purchased a dark grey electric blanket from Livivo. Unfortunately it does not warm up properly. There are 9 settings, 1-7 and a high and low, but all settings are the same temperature. There must be something wrong with the controls or blanket.
Very disappointed.

Réponse de Livivo
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







