Lloyds Bank Insurance Avis 

9 019
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently became a Lloyd's customer as a result of my Halifax banking being taken over by them. I decided to try Lloyds for insurance and found website and getting a quote a doddle !! Price was abou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently became a Lloyd's customer as a result of my Halifax banking being taken over by them. I decided to try Lloyds for insurance and found website and getting a quote a doddle !! Price was abou... Voir plus

Noté 5 sur 5 étoiles

Fantastic pet insurance. When my dog needed dental surgery and multiple teeth removed, we were worried about the cost as many insurers don't cover this. The claim was easy to submit, communica... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy to obtain a quote. Excellent policy offered at a reasonable price. Good comparison with other similar policies. Good options of coverage including higher value items and awa from home cover. Easy... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Compagnie d'assurance
  2. aussi dans
  3. Assurance auto
  4. Banque
  5. Compagnie d'assurance habitation
  6. Compagnie d'assurance vie

À propos de Lloyds Bank Insurance

Écrit par l'entreprise

Our Home, Car, Life Insurance and Critical Illness cover comes with added reassurance.

We're by your side, every step of the way.

🏠 Home Insurance
Protect your home and we’ll take care of you. Get a Home Insurance Quote
🚗 Car Insurance
Get cover you can rely on with Car Insurance. Get a Car Insurance Quote
💚 Life Insurance & Critical Illness Cover
Protect yourself and get peace of mind. Get a Life Insurance Quote

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(9 019)

3 727 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Good price

Good price, easy to apply and a quick response

15 octobre 2026
Logo de Lloyds Bank Insurance

Réponse de Lloyds Bank Insurance

Hi Yvonne,

Thank you for taking the time to leave us a review. We are delighted to hear that you found the application straightforward, appreciated our prompt service, and were pleased with the value offered.



Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Noté 3 sur 5 étoiles

Lloyds insurance

They were very helpful

5 octobre 2026
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Réponse de Lloyds Bank Insurance

Hi Shirley,

We appreciate your positive feedback and are glad our team provided useful assistance during your visit.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Noté 5 sur 5 étoiles

Easy to achieve the cover I was…

Easy to achieve the cover I was seeking, website easy to negotiate etc

8 octobre 2026
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Réponse de Lloyds Bank Insurance

Hi Richard,

Thank you for the fantastic 5-star review! We are so pleased to hear that you had a smooth experience finding the right level of protection and that our online platform was straightforward to use.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Noté 1 sur 5 étoiles
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Réponse de Lloyds Bank Insurance

Hi Jenny,

We sincerely apologise for the delay in receiving your policy documents. Having reviewed your policy, I can confirm that the original documents were issued on the day your policy was set up.

I have arranged for a replacement set of documents to be sent, and you should receive these shortly.

If you require any further assistance regarding your policy, please do not hesitate to contact our Customer Service Team on 0345 604 6705 (option 4), and we will be happy to help.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Noté 5 sur 5 étoiles

I recently became a Lloyd's customer as…

I recently became a Lloyd's customer as a result of my Halifax banking being taken over by them. I decided to try Lloyds for insurance and found website and getting a quote a doddle !!
Price was about sme as Saga insurance but decided on Lloyd's as amount of cover slightly more and lgal fees included. I strongly reccomend persons needing insurance not to forgety getting a comparison quote from them.

3 octobre 2026
Noté 5 sur 5 étoiles

It was easy to follow and complete

It was easy to follow and complete. The whole process didn't take long and the explanations and information provided gave me exactly what I needed to make a decision and complete the process.

5 octobre 2026
Noté 5 sur 5 étoiles

On line easy to do

I found doing my home insurance on line very easy and straight forward to do , reasonable priced as I have building and contents,with monthly payments I can afford

5 octobre 2026
Noté 5 sur 5 étoiles

Insurance was fairly easy

Insurance was f
airly easy to set up via the app. THOUGH.. doing the same thing asking for a credit card, and subsequently refused, does not fill me with confidence of using other app features.

14 octobre 2026
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Réponse de Lloyds Bank Insurance

Hi Clayton,

We are glad to hear that setting up your policy through our digital platform went smoothly. However, we completely recognize how frustrating it must have been to encounter an unexpected card rejection while attempting the process again.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Noté 5 sur 5 étoiles

So easy to do and price very reasonable

So easy to do and price very reasonable

9 octobre 2026
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Réponse de Lloyds Bank Insurance

Hi Mary,

Thank you for taking the time to leave us a 5-star review. We are delighted to hear that you found the entire process so quick and straightforward, and that you were happy with the competitive pricing.


Kind Regards,
Juwehriah – Lloyds Bank Insurance.

Noté 4 sur 5 étoiles

You were thoughtfull and had respect thank you for a great service

Helpfull and treat me like a person not a thing for you to take there money respect

14 octobre 2026
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Réponse de Lloyds Bank Insurance

Hi Mark,

Thank you for sharing your feedback with us. We are truly delighted to hear that you felt valued, respected, and well supported during your experience with our team. Treating our customers with genuine care and respect is always our top priority.


Kind Regards,
Juwehriah – Lloyds Bank Insurance

Noté 3 sur 5 étoiles

I was a Customer for you few years back…

I was a Customer for you few years back but I stopped because of the payment increased lots and couldn’t continue. In September I received the quote from you and thought it is reasonable. When I tried to get my insurance I had to contact you few times. initial call go to claim department and they transfer to relavent department but it won’t go through . After few attempts manage to get the relavent department and transfer to the payment department. It was a long wait still couldn’t connect. After few attempt, officer said that he cannot do direct debit only one off payment. I did one off payment. After payment I talked to the officer and said how hard it was and asked him to raised this concern to the senior managers and he said he will . Few years back Lloyds insurance service was very professional and good service. Not any more. I kindly request to look into this matter and take the necessary action to improve this service. Thanks

30 septembre 2026
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Réponse de Lloyds Bank Insurance

Hi Geeta,

Thank you for choosing Lloyds again and for sharing your experience with us. We’re sorry that arranging your insurance was not as straightforward as it should have been.
We understand how frustrating it must have been to make several calls, experience unsuccessful transfers between departments and then face a lengthy wait to reach the right team. We’re also sorry that you were unable to set up a Direct Debit and instead had to make a one-off payment.
We appreciate your disappointment, particularly as you had received a more positive and professional service from us in the past. Thank you for raising your concerns and providing such detailed feedback.



Kind Regards,
Juwehriah – Lloyds Bank Insurance

Noté 3 sur 5 étoiles

i am a postmenopausal woman who lives…

i am a postmenopausal woman who lives alone with an anxiety disorder and a poor memory I need support... i have asked for this a number of times but do not seem to get any help...

14 octobre 2026
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Réponse de Lloyds Bank Insurance

Updated 15/10/26 11:34.

Hi Katie,

We attempted to contact you to discuss your concerns and support needs; unfortunately your phone would not accept our call. We’re sorry that we were unable to speak with you directly.

Please contact our Customer Services team on 0345 604 6705, or alternatively, you can get in touch through our webchat service by typing www.lloydsbank.com/insurance/home-insurance.html into your web browser and select “Chat to us”. Our team will be happy to discuss your concerns and look into how we can support you.



Kind Regards,
Juwehriah – Lloyds Bank Insurance

--------------------------------------------------------------------------------------------------

Hi Katie,

Thank you for explaining your circumstances. We’re sorry to hear that, despite raising this previously, you don’t feel you have received the help and support you require.

We understand that this must be frustrating and upsetting, and we appreciate you bringing it to our attention again. A member of our department will be contacting you directly to discuss your concerns and understand how we can better support you.


Kind Regards,
Juwehriah – Lloyds Bank Insurance

Noté 5 sur 5 étoiles

Already a Lloyds bank customer

Already a Lloyds bank customer. The quote for home insurance was far cheaper than my last insurer, and with practically the same cover. Applying on line was easy and stress free.

25 septembre 2026
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Réponse de Lloyds Bank Insurance

Hi Carol,

It is fantastic to hear that as an existing customer, you found your new home insurance policy to be so competitively priced while maintaining the level of protection you needed. We are delighted that the online application process was smooth and hassle-free for you.

Kind Regards,
Juwehriah – Lloyds Bank Insurance.

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