Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

They are incredibly irresponsible. We had already had an issue with them once before, when they delivered a car three days after the scheduled date and the driver never answered our calls. We decided... Voir plus

Noté 5 sur 5 étoiles

This is the second time I have used LoadMaster and the service is amazing. Truck driver was professional and kept me informed of the time for pick up and drop off. It was easy to set up the pick up an... Voir plus

Noté 5 sur 5 étoiles

First time I had to schedule a large vehicle pick-up and delivery, and with so many companies calling and texting me, I was nervous about choosing the right company for the job. I spent 7 hours readi... Voir plus

Noté 5 sur 5 étoiles

I have had such a positive experience with this company. They have made the process of moving my car a few states away absolutely painless. I had an unexpected and rare day off from work this week a... Voir plus

À propos de l'entreprise

  1. Service logistique
  2. Société de transport routier

Écrit par l'entreprise

At LoadMaster Group, we strive to provide you with the fastest, safest, and most cost-effective vehicle transport services. Our staff always provides you with the best quotes for every vehicle type regardless of the season. We are a top-rated auto transport company that will ensure hassle-free delivery of your vehicle across the US.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

110 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great people to work with

Awesome brokers to work with. Very knowledgeable on their work and also great customer service. Very easy to reach when trying to communicate with them over the phone. I’ll definitely work with them again

23 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

Good Interaction Overall, Some Details Missing

First time booking a load with Loadmaster. Communication during the booking process was smooth and professional. However, there were a few key details about the load that weren’t provided upfront, which led to some confusion at delivery. The customer at the drop-off location was pleasant and easy to work with, and we were able to get everything straightened out. Payment was cash on delivery, which was the main reason we accepted the load.

14 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great Company

Great Company, on time communication and payment terms met as agreed. Would be glad to work with them in future as well.

12 avril 2025
Avis spontané
Noté 4 sur 5 étoiles

I secured the booking off of Shipley

I secured the booking off of Shipley. They waited until day 5 to secure the booking, and then called me stating I would need to pay an additional $50. I told them I would not be doing such thing. They then were able to wave the $50. Communication on delivery time was a 3 hour window and the item arrived 1.5 hours later than the delivery window. All in all, my vehicle was delivered and it was handled with care. I just didn’t appreciate the attempted upsale and the lack of estimated delivery time. However, they would respond quickly to my text.

7 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I have had such a positive experience…

I have had such a positive experience with this company. They have made the process of moving my car a few states away absolutely painless. I had an unexpected and rare day off from work this week and they jumped thru hoops to make this day off the pickup day for me so I can say goodbye to my baby. Haha Seriously though this company is great, very responsive and they go the extra mile.

26 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied with Loadmaster Group

Very satisfied with Loadmaster Group, they are very knowledgeable and clean explaining the whole process and always keeping you updated. I will use them again and I highly recommend them.

21 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Very helpful and easy to work with

Very helpful and easy to work with, great communication. The whole process was super simple

18 février 2025
Avis spontané
Logo de LOADMASTER GROUP INC

Réponse de LOADMASTER GROUP INC

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to assisting you again in the future!

Mike
LoadMaster Group INC

Noté 1 sur 5 étoiles

Beware of bad business ethics

This company deleted their google reviews after I left them a bad review. Really bad experience. Bad communication, felt like we were being swindled. Demanded more money after initial deposit, then once our load was with the trucker they TRIED TO BRIBE THE TRUCKER TO HOLD OUR LOAD HOSTAGE UNTIL WE PAID MORE MONEY. Also, FMCSA says their insurance is not in good standing. Watch out for load makers on shiply aka load masters from Los Angeles with Leo and Grace.

Here's what the company texts me after this review-

"Hello.

May I know what is the reason you are spreading lie about our company??
Do you have some personal or family issue you can not solve and you met us all of a sudden?
Maybe you need someone who could hear you? If you want to talk and you have a lot of anger inside you i understand, I can hear if you want to share. But do not do it. Maybe we could not reach your expectations but it does not mean you should keep you like that. Aree you sitting there and thinking where else you can leave a negative review and nothing is left? Whould you like my facebook or instagram so you can post there that we were the worst shippaing company and I was the worst operator who instantly answered your phonecalls? I understand You are the customer and i absulutely tried to be respecful but you do not have to keep like this. You don't even have our MC number, how do you know it's bad?"

13 mars 2025
Avis spontané
Logo de LOADMASTER GROUP INC

Réponse de LOADMASTER GROUP INC

Dear customer,

We sincerely apologize for any inconvenience you experienced. We take customer feedback very seriously and strive to provide the best service possible.

We would love the opportunity to address your concerns and clarify any misunderstandings. Please reach out to us directly , so we can investigate the situation and work towards a resolution.

Our goal is always to ensure a smooth and transparent shipping process, and we appreciate your feedback as it helps us improve.

Best regards,
Mike
Load Master Group INC

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