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Lisez les avis des autres

Noté 1 sur 5 étoiles

Really disappointing. Contacted the franchisee in Manchester, Steve Walton, arranged for a job to be done in advance and he didn't turn up. Contacted Steve again and he gave some excuse about a broken... Voir plus

Noté 5 sur 5 étoiles

What a fantastic service from Locksmith Leeds. Read their reviews and sent a message last night, they had a conversation with me shortly afterwards and actually carried out the job l needed the very n... Voir plus

Noté 5 sur 5 étoiles

Door gearbox failed at around 20.30 on a Sunday evening. Called made at 21.00, LockFit arrived at approximately 21.30 and had the problem sorted within half an hour! New gearbox lock and door checked... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

David came and fitted 2 new locks to a double glazed front and backdoor. He was very quick, polite and professional and friendly. Very kind to deal with and made sure everything was in order before he... Voir plus

À propos de l'entreprise

  1. Serrurier
  2. aussi dans
  3. Fournisseur de verrous
  4. Service de serrurerie d'urgence

Écrit par l'entreprise

LockFit stands as your premier destination for around-the-clock, 365 days a year professional locksmith services throughout the UK, catering to both residential and commercial clients. Our unwavering commitment to prompt responses ensures our goal of being at your location within the hour for all your locksmith needs. Beyond that, we extend our services to include window boarding and glass replacement. Trust LockFit for dependable and effective locksmith solutions customised to meet your specific requirements.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

150 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(150)

30 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Mike from LockFit Maidstone was prompt…

Mike from LockFit Maidstone was prompt and extremely knowledgeable. He was very friendly and helpful whilst remaining professional.

My requirements were not straightforward but Mike persevered and devised a great resolution.

3 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Tony - St Helens excellent service

Tony from St Helens was so helpful. He went above & beyond to replace our door lock and order replacement keys.He even came out on a bank holiday Monday to look at our door. He was here for a good few hours and completed a very thorough job. We're so pleased with the work and now we can finally rest at night knowing our home is now secure again.

28 mai 2024
Avis spontané
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Réponse de LockFit

Thank you for sharing your positive experience! We're delighted to hear that Tony from St Helens provided such excellent service, going above and beyond to replace your door lock and order replacement keys, even on a bank holiday Monday. It's great to know that he completed a thorough job and that you feel secure in your home again. We appreciate your kind words and look forward to assisting you in the future. Thank you for choosing our service!







Noté 1 sur 5 étoiles

Cedric from Kingstanding!

Cedric from Kingstanding!
I had a terrible experience with Cedric, he was unprofessional and really tried to panic me and say the door was going to be a 'major problem'. He mentioned this multiple times considering he has been in the locksmith industry for how many years??
He explained that 'the metal fixture that you have taken off will be very difficult to put back on and you shouldn't have done that'.
The frame was taken off by myself which was 10-12 screws. I mean how hard could that be to put back on as it took me seconds!
This was a simple job and was sorted by a competitor for a fraction of the price he was quoting.
The door was fixed within 20 mins and I really didn't appreciate him and his unnecessary drama!!
I have called him this morning and spoken to him!! He was actually ridiculous!


9 mai 2024
Avis spontané
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Réponse de LockFit

It's disheartening to receive a review that doesn't accurately reflect the service provided. I understand your frustration with the situation. However, I'm pleased to hear that the issue was eventually resolved, allowing you to move forward without any further inconvenience.

At our company, we prioritise transparency and customer satisfaction. We make it a point to provide guidance and quotes without any obligation or hidden fees. Our policy ensures that work is only undertaken with the customer's full consent and satisfaction.

If there are any lingering concerns or if you'd like to discuss the matter further, please don't hesitate to reach out to us. We're committed to addressing any discrepancies and ensuring your satisfaction.

Cedric, your local professional locksmith.

Noté 5 sur 5 étoiles

Darren was excellent

Darren was excellent. He called round within the hour, fixed the problem and provided some coaching along the way.

8 mai 2024
Avis spontané
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Réponse de LockFit

Thank you for your fantastic feedback! We're glad to hear that Darren provided prompt and excellent service, fixing the problem and offering helpful coaching. Your satisfaction is our priority, and we appreciate your kind words. If you need assistance again, please don't hesitate to reach out. Thank you for choosing our service!

Noté 5 sur 5 étoiles

I called Tony because he was on check a…

I called Tony because he was on check a trade and had good reviews. He came out to change the lock on the garage door. Unfortunately he didn't have the type of lock required but he put a very expensive one on while he ordered the correct one. Came back today and successfully fitted correct lock. Went above and beyond, fantastic and friendly service and his number is now saved in my phone contacts. An excellent service and good value for money. Would highly recommend.

20 avril 2024
Avis spontané
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Réponse de LockFit

Thank you for your wonderful review! We're thrilled to hear that Tony provided fantastic and friendly service, going above and beyond to ensure your garage door lock was properly fitted. It's great to know he managed the temporary solution so well and followed up promptly with the correct lock. We appreciate your recommendation and are glad you found our service to be good value for money. If you need any further assistance, Tony is just a phone call away. Thank you for choosing our service!

Noté 5 sur 5 étoiles

Front door wouldn't shut - a great service.

I called Lee because he was on check a trade and had good reviews. He came out as an emergcy call out this afternoon, was with us in half an hour and fixed the problem quickly. An excellent service and good value for money. Would highly recommend.

21 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing service!

Would 100% recommend LockFit!
Came home after a long day with my daughter and my key snapped in my door. Unfortunately my landlord was awful and didn’t get an engineer sent out the first time as promised.
They finally contacted LockFit and Dale (covering Salisbury and Andover) drove over an hour and half, arriving at 11pm, to get myself and my daughter back in to our home! We are both so grateful to Dale for making that journey at that time of night so we could get back in.
Absolutely fantastic customer service with some recognition being well deserved to Dale who was just an absolute hero!
Thank you so much.

9 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Ken from Swindon Lock-fit

Ken from Swindon Lock-fit is an absolute life saver. Called at 00.45 as locked out of house. Was around in 20 minutes. Quick and painless job getting the lock off the front door and replacement fitted. Highly recommended 5***** Hopefully I will never have to use a locksmiths again, but if I do, I know who to call.

6 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant!

Called Lockfit for the first time for advise on locks and help with keys and Mike arrived was super helpful sorted by out my locks and keys and was brilliant above and beyond the call of duty fixing my stuck and stiff door so usable again
Honestly a fabulous service recommend without reservation!

20 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Gr8 service came out within the hour…

Gr8 service came out within the hour and fixed my front door . Highly recommend.

17 décembre 2023
Avis spontané
Logo de LockFit

Réponse de LockFit


Thank you so much for taking the time to share your experience with our service! We're thrilled to hear that we could promptly address your front door issue within the hour. Customer satisfaction is our top priority, and we're delighted that you had a positive experience with our team.

At Lockfit, we strive to provide efficient and effective solutions for all our customers. Your recommendation means a lot to us, and we truly appreciate your trust in our services. If you ever need assistance again or have any further questions, please don't hesitate to reach out.

We look forward to serving you in the future, and thank you for choosing Lockfit!

Noté 5 sur 5 étoiles

What a life saver!!

What a life saver!!! Thank you so much Lockfit, we called late at night and first thing in the morning both our locks had not only been changed but also realigned. 10 out of 10 service and highly recommended. Thanks again!!

13 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

LockFit Cambridge

LockFit are absolute lifesavers!

I was locked out of my office when the batteries that operate the locking mechanism went down, and even though it was late in the evening, Matthew was on site in 20 minutes and was able to get me back into the office.

Thank you Lock Fit and Matthew for getting me out of what was a pretty desperate situation.

17 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service from Mori…

Had an emrgency situation at a new commercial property. Mori Rostami (Leeds Central) stepped in to assist and was brilliant. He was quick and very efficient and found a solution that was of minimal impact for the door.

2 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing service from lockfit Liverpool

I was locked inside my flat and needed to go to work we called Liverpool Lockfit and within the hour Stephen was here and the lock was fixed. Amazing service! Brilliant price. Would recommend to anyone. Thank you so much 😊

29 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great service, especially from Gary

Gary was extremely prompt to change door locks on a new property. He was very friendly and professional. He offered lots of advice on lock options with no hard sell. I'd use his services again anytime.

27 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service

Outstanding service. I tried other companies but the never turned up. Messaged lockfit at night and they turned up the next morning. Secured the front door. Fixed the lock. Brilliant service. Reasonable price. If you need a lock smith this is the company to us.

24 octobre 2023
Avis spontané

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