Locks-Unlock / 24-Hour Locksmith Services Avis 

227
•
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

This company is an absolute scam. If you'd like to be overcharged by hundreds of pounds, taken advantage of (even when you're a vulnerable person/elderly) then this is the company for you! I don't kno... Voir plus

Noté 1 sur 5 étoiles

I not had an experience put I feel motified reading the comments in regards to this company scamming people defo report to trading standards how his robbing the vulnerable it’s hard as it is without p... Voir plus

Noté 4 sur 5 étoiles

We lost our key 1 month ago and had to call o Locksmith, arrived in less than 20 minutes. Chris introduced Himself, asked us what happened, kindly asked about ID to proff adress, than he explained... Voir plus

Noté 1 sur 5 étoiles

Stay away. They take advantage of vulnerable elderly people & rip them them off. They charged a vulnerable person £806 to unlock & change a standard door lock that should've cost no more than £150. Wh... Voir plus

À propos de l'entreprise

  1. Serrurier
  2. aussi dans
  3. Service de serrurerie d'urgence

Informations provenant de diverses sources externes

Looking for an emergency locksmith ? LOCKS-UNLOCK offers domestic and commercial locksmith services in ( https://buff.ly/3eFZbYt ) Call now on 0800 365 8065 for quick response. #locksmith #locksunlockuk #locksmithinbristol #manchester #locksmithnearme #liverpool #london #crewe #services #locksmith247 #dudley #wakefield #swindon #gloucester #bristol #doncaster #sheffield #warrington #bradford


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1,4

Mauvais

TrustScore 1.5 sur 5

227 avis

5 étoiles
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1 étoile

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1,4

Tous les avis

(227)

20 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

AVOID AT ALL COST SCAMMERS

AVOID AT ALL COST SCAMMERS
CAME OUT TOOK £49 CALL OUT CHARGE
THEN NEVER GAVE A QUOTE JUST TOOK MY MONEY AND DONE A RUNNER
BEEN CALLING THEY IGNORE YOU STAY AWAY
WISH I SEEN THERE FEEDBACK BEFORE BOOKING
BIGGEST ROBBERS AROUND

30 juin 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

Please contact us via the form on the website and once we have your details and therefore we are able to identify the job, then we will start investigating internally and find details about the job

Noté 5 sur 5 étoiles

I’d recommend this locksmith company to…

I’d recommend this locksmith company to anyone looking for help. They arrived very quickly, David was very polite and kind. Opening the lock took him few moments and he left the place nice and tidy. If I ever need a locksmith again, with no hesitation I’ll call you guys.

3 juillet 2023
Avis spontané
Noté 1 sur 5 étoiles

Scammers

Scammers. Charged £300, didn't clean up, won't give a reciept. Wish I'd looked up these reviews before booking

10 juin 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 1 sur 5 étoiles

SCAM ALL THE WAY TO THEIR BANK !

SCAM !!! They send someone out in a car, charge you £49 call out, and then tell you a price to fix things not needed for £300 ! If you call them back, they deny even making a booking ! JUST AVOID, like everyone else here has said, SCAMMERS !!!

29 mai 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 1 sur 5 étoiles
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

Please contact us via the form on the website and once we have your details and therefore we are able to identify the job, then we will start investigating internally and find details about the job

Noté 1 sur 5 étoiles

Scam

Scam. Do not use them.
My experience similar to others here. Someone broke the key in the lock and was stuck in the toilet. This lot were ring and they quoted £49.
When the man arrived he immediately increased the quote to £169 and got angry when the figure was questioned.
The person had been locked in for an hour so we had to go ahead.
Less than 10 mins later the door was opened
Complete rip off. Really dishonest

10 mai 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

Please contact us via the form on the website and once we have your details and therefore we are able to identify the job, then we will start investigating internally and find details about the job

Noté 1 sur 5 étoiles

Feel utterly conned today

Feel utterly conned today. Called them out because we were in a hurry and our front door lock was jammed. They came out, took out our lock and then the price started racking up, ultimately to £396, the most expensive part was £179 which we’ve subsequently found for £39 elsewhere. The new lock cyl he charged us £65 but we subsequently found everywhere else for 30-40. Then there was Labour, call-out and a couple of out her bits and pieces and it came to £396. You are under pressure to agree because at that point you have already incurred the call-out and you have your door lock totally dismantled on your floor. Because we were in a hurry to get to the hospital we didn’t notice that what we thought we were signing (the invoice to say work carried out) was actually indemnifying them against all liability of work, and parts problems. Not even sure thats legal. Only just got in this evening and had the chance to retrospectively get reviews. Utterly horrified by their tactics - they should not be in business.

7 mai 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 1 sur 5 étoiles

Waste of space of a company tried…

Waste of space of a company tried charging me £400 to change the lock after it broke on a upvc door.

Avpid this company at all costs

2 mai 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 5 sur 5 étoiles

I had a complex lock issue that other…

I had a complex lock issue that other locksmiths couldn't solve, but this company was up to the challenge. They were persistent and creative in finding a solution, and they ultimately fixed the problem. I was very impressed with their expertise and professionalism

15 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Do not use

I got caught out the same way as most others. Stupidly contacted the first number I saw online. Said they'd be there in 20 minutes. Actually took 3 hours to turn up. Told me they'd have to drill through the door. Took over an hour to do so. Charged me £240 for labour and a new lock. Complete con-artists. Do not use, ever.

8 avril 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

Hello .we apologize for any inconveniences we may cause. We promise to investigate the issue and we will get back to you within 3 working days. Please contact us directly support@locks-unlock.co.uk at your earliest convenience with more details of your experience and contact information (or electronic invoice which you received by email right after the services were provided) and we'll reach you back with the solution promptly.
Thank you for understanding and have a nice day!

Noté 1 sur 5 étoiles

Avoid like the plague

I called the first number i saw on google. I was told it would be in half an hour, after 35 minutes i decided to do some research and realised that this is another one of those companies, i decided to cancel. I called them up and told them i wanted to cancel and I was very rudely asked why. I explained that i no longer required their services and they said that I would still have to pay the call out charge of £49! The engineer had not even arrived! I simply said that that is not going to happen. I was then told in many different ways why I would have to pay it, i think she realised that I was not biting so she shouted that I was a jerk and hung up on me. Another joyous trickster company

7 avril 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

Hello .we apologize for any inconveniences we may cause. We promise to investigate the issue and we will get back to you within 3 working days. Please contact us directly support@locks-unlock.co.uk at your earliest convenience with more details of your experience and contact information (or electronic invoice which you received by email right after the services were provided) and we'll reach you back with the solution promptly.
Thank you for understanding and have a nice day!

Noté 1 sur 5 étoiles

Shocking company

My daughters key broke in her lock on the front door. Locksmith came out at a charge of £49. He said the key wouldn't come out the lock and a new lock was £89 that you can buy online for £10. Total cost was £138 for call out and lock. I told my daughter to give me her old lock and I bought a tool set from amazon for £7.99p. Within 5 minutes of the tool set arriving I got the broken key out the lock. So if anyone has the same issue please do not get ripped off by this company.

2 avril 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 1 sur 5 étoiles

SCAM

Quoted £39-60 over the phone to remove a key from inside of door to get it open. Booked in advance, no urgent call out fee. Charged £220 for a 10 min job. Manager keeps scheduling calls with me and is now ignoring me. Sounds like everyone’s had a similar experience, hopefully they get shut down.

3 avril 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 1 sur 5 étoiles

TOTAL SCAM DO NOT USE

If only I had read these reviews before making the mistake of calling these people out. They were the first company which came up on Google (BAD MOVE it was a sponsored ad).

I was quoted £50 for the work over the phone. A guy turned up with a small toolkit in his car, no clarification on whether I even lived at the house and immediately got started drilling on the back door. He had to unlock two old wooden doors to access the house which he said were ‘tricky’, he used a drill on both doors and I was in the house within 40minutes. He said the charge was £150 for both doors PLUS £50 call out PLUS coming back the next morning to fit a new door lock for £125!! I googled the door lock and it is £20 to buy online.

I tried to speak to a manager and I realised he had his friend call me instead. I began to read these reviews while waiting for the manager to call back and when I told him I was calling the original number to complain he suddenly brought the price down to £150. I explained I wanted clarification on what I was paying for especially after reading the reviews and wouldn’t be paying until I spoke with the company manager - he responded by saying ‘I don’t want your money’ and left.

I was contacted by someone claiming to be the supervisor and I asked for an invoice with a breakdown of costs. I am yet to receive the invoice but I will be contacting trading standards and citizens advice to report them.

TOTAL SCAM!! Do not use.

17 mars 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 1 sur 5 étoiles

Do not do it.

Do not do it.

Even if you are locked outside, in the freezing cold as a single woman with a 9 year old at 11pm they will take advantage of you.

Quote £49. Total cost £215.

For something that took 5 mins and which cost £25 to buy. They charged me £215.

Disgrace.

15 mars 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

Please contact us via the form on the website and once we have your details and therefore we are able to identify the job, then we will start investigating internally and find details about the job

Noté 1 sur 5 étoiles

Absolute scam company

Absolute scam company, wish I had read the reviews beforehand. They charged over £700 to drill a lock (which didn't need doing) and replace the lock and a part of the locking system which I have since found out they didn't even fix. I am kicking myself for being so stupid, will be going to trading standards and possibly seeing what legal recourse I have.

10 mars 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

Please contact us via the form on the website and once we have your details and therefore we are able to identify the job, then we will start investigating internally and find details about the job

Noté 1 sur 5 étoiles

Absolute jokes this company got quoted…

Absolute jokes this company got quoted £49 if the job was easy, locksmiths turned up started goin on sayin its a hard door to get in to
then goin on an on with his little storys tryin to distract me an give me a bill for £194 told him sling it an then expects £49 call out charge for telling me a story lol mad guy, then said he come back after next job to see if I spoke to manager I tried ringin the manager several times no answer absolute scamers left me outside in freezing cold weather

I rang my landlord pfp thay sent emergency joiner to my house an had me in within several minutes with no damage at all, all thay want is ur money
This is all true and there no lies here thank you I've sent the email with my number on so u can ring me many thanks 😊

7 mars 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

Noté 1 sur 5 étoiles

AVOID

My partner contacted the first locksmith he could find on Google. They charged him £400 for a new lock! We could have got a new door for that price! I would definitely not recommend! I don’t know how they can be advertised anywhere!!!! Very angry and they never replied to my email or answered calls!!!

24 février 2023
Avis spontané
Logo de Locks-Unlock / 24-Hour Locksmith Services

Réponse de Locks-Unlock / 24-Hour Locksmith Services

We always keep on improving our services so that is why we always encourage REAL customers to offer reviews , good or bad.

However not all reviews seem to have a root , a trace with regards to any history of jobs we have done, which means they are either fake or missleaded (customers of OTHER companies giving feedback to OUR company, as if WE have done any service for them- short say, giving feedback to wrong company)

In order to clarify that, please send us a email using our website form ,so that we will be able to identify a job that was done by us.

Many thanks

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