I ordered blank keys from the illustration on the website. When they arrived, I found that the front of the key (as illustrated) matches my original but the back of the key (not illustrated) does not... Voir plus
L'entreprise a répondu
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Really pleased with my new locks. They look fantastic Easy to use website with easy options for payment and very good prices. Great customer service especially since I had lots of questions and a retu... Voir plus
L'entreprise a répondu
I am a first time customer and will definitely use Keystation again! Initial telephone advice from a very knowledgeable guy, and suggested solution to replace a broken Kia Sportage Fob Key! Amazed to... Voir plus
I only ordered one lock but got 3 have paid Tried phoning many times got held on line for a while then horrendous noise cuts me off many many times gave up trying to communicate with a human in the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Coordonnées de contact
Royaume-Uni
- lockstation.co.uk
4,3
Excellent
520 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Prompt and efficient
28 août 2023
Exactly what I require!!
24 août 2023
Great product at a reasonable price
24 août 2023
Good to find a piece for repairing a…
Good to find a piece for repairing a lock that would otherwise have been thrown away. Easy to order, the piece arrived in good time and as described. Thank you.
24 août 2023
Very prompt service and delivery
24 juillet 2023
All good service from lock station.
24 juillet 2023
It took nearly a month to arrive
It took nearly a month for the order to arrive. I was able to order a product that was out of stock. Rather than sending 7 of 8 products that were in stock, the whole order was delayed by nearly a month.
Two separate dates were given, but neither met. When I questioned where the order was, I was told "it was dispatched last week" despite the Royal Mail tracking revealing it was actually dispatched on that same day.
I shall be returning my order, as I ordered the same products from a different company and that turned up in a more reasonable two days.
23 juillet 2023
Fast no hassle and all keys worked
23 juillet 2023
Delivery Problems
Product was fine and as ordered About time you stopped using Royal Mail
Received emails from them on three separate days advising they would deliver in a 4 hour window followed withing a few minutes saying they could not deliver as indicated and would deliver next working day. This happened 3 times and eventually on the 4th day it arrived through letter bow with normal post
25 juillet 2023
Poor lengthy delivery at very expensive…
Poor lengthy delivery at very expensive price
24 juillet 2023
Awful customer experience. Don't use
I ordered some fobs that arrived very late. I was away and when I returned the 14 day period had lapsed. On inspection they had been assembled already and I was unable to unassemble. Company claimed they arrive like that but I have ordered before and they don't.
Upon trying to get this resolved and not even asking for a refund just for them to be unassembled, I was offered no help or a solution. Stating it was our of 14 days. Rude staff on the phone. I think they have just sent me ones that may have been returned by a previous customer.
11 juillet 2023
Avis spontané
Not happy with delivery service.
Ordered a part on Thursday and paid for next day delivery. Emailed on Monday to say not received and received a reply that it would be delivered on Tuesday. I was not very happy with the service provided.
26 juin 2023
Lockstation's well designed website…
Lockstation's well designed website allows accurate identification of what is required, with very reasonable and rapid postal delivery of the product selected.
26 juin 2023
Avoid, scamm and waste of time...
Ordered lock with 48 hours delivery (which they charge me and is clearly stated on invoice received) then wait day for confirmation, then afte 2 days nothing, then next working day (Monday) called them asking where is my item, very rude girl told me that i have 2-5 working days delivery, even if I checked again on my order...
Order cancelled, dont want any "bussiness" with them... Scammers.. They dont have items they sell in stock, after someones order they order from 3rd party suppliers.... AVOID
28 juin 2023
Avis spontané
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