Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Voir plus
L'entreprise a répondu
It made what could have been a very stressful job a lot easier. We had help from staff who assisted us all the way with the arrangements, & all the process that had to be done with care & compassi... Voir plus
L'entreprise a répondu
The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Voir plus
L'entreprise a répondu
Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Voir plus
L'entreprise a répondu
Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Mia was so helpful and caring and sympathetic
and explained everything to us .Couldn’t do it our selves we needed Mia .Lovely Person x
Pat Louise & David

Réponse de Lodge Brothers (Funerals) Ltd
The whole experience was exemplary. Right from first contact, Victoria at Lodge in Lightwater did everything to ease the process and take away any stress. She was so empathetic and helpful throughout - guiding us through a traumatic period with real care. Couldn't give her a higher recommendation.
Currently using Lodge Legal department to progress probate - being a little slow in their processes to date.

Réponse de Lodge Brothers (Funerals) Ltd
Very professional, caring and personal. Everything was perfect. Special thanks to Chris Carr

Réponse de Lodge Brothers (Funerals) Ltd
Clear and precise information in all aspects. Caring thoughtful staff. Excellent communication throughout

Réponse de Lodge Brothers (Funerals) Ltd
Why get the rest get the very best
What exceptional professional service and empathy for beginning to end

Réponse de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd
Thank you to the caring and highly professional guidance from Cyd, the process of organising my husband funeral has been smooth and made my grief bearable. Everything was perfect. My children and I are very grateful to Cyd and Chris for all their invaluable assistance .

Réponse de Lodge Brothers (Funerals) Ltd
We found the staff very lovely, welcoming & very helpful, it was a very difficult time but they where all great guiding us through out the process.

Réponse de Lodge Brothers (Funerals) Ltd
We found your service and staff kind,
knowledgeable and sympathetic to our needs and requests

Réponse de Lodge Brothers (Funerals) Ltd
At Shepperton office the information and advice provided, especially by Jackie, was exemplary. Everything done in a caring and sensitive way at this difficult time. Nothing was too much of a bother. A very professional but also a personal experience geared to individual circumstances. Thank you so very much.

Réponse de Lodge Brothers (Funerals) Ltd
The office staff from start to finish made the whole process so easy and explained everything carefully. All communications whether by email or phone were respectful and clear. The service team were very helpful and had some good ideas on the day of the funeral service.

Réponse de Lodge Brothers (Funerals) Ltd
Recommended by a friend Lodge Bros were very responsive for an unexpected death. Always professional yet very gently, they guided me through the myriad of necessary steps. Susan helped enormously with the planning and execution of a wonderful service for my wife. And on the day they were flawless.

Réponse de Lodge Brothers (Funerals) Ltd
The team led by Julie at the Twickenham branch worked closely with us and was instrumental in the support from the start to finish. Every support was given with clarity and email details of the steps addressed to the relevant persons with good profession.

Réponse de Lodge Brothers (Funerals) Ltd
A second call on Lodge Bros, and their service was again excellent and professional from beginning to end. We felt informed and supported through the whole process, and my thanks to all the staff who supported us in the planning and completion of this funeral.

Réponse de Lodge Brothers (Funerals) Ltd
All the staff I came in contact with were very kind, polite and sensitive. From my first visit to the funeral and afterwards , I was helped through the whole funeral process. Nothing was too much trouble.

Réponse de Lodge Brothers (Funerals) Ltd
The initial meeting was informative and good also information received was good. Any items that needed to be booked were complete and we were kept informed. Vicar and destination booked and the cars with drivers were on time , the guys who accompanied the cars were excellent and one calling before to make sure all was OK. All in all good experience. M Wright

Réponse de Lodge Brothers (Funerals) Ltd
Extremely happy with the service provided by Lodge Brothers in Twickenham. A difficult time was certainly made easier by the professional and compassionate way with which Julie took us from our first meeting through to the funeral for Mum.

Réponse de Lodge Brothers (Funerals) Ltd
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.