Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Voir plus
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Jo and Laura were both compassionate, understanding, patient and caring. Nothing was too much trouble. We felt totally safe in their hands and the end result was just as we hoped. Hazel was very prof... Voir plus
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It made what could have been a very stressful job a lot easier. We had help from staff who assisted us all the way with the arrangements, & all the process that had to be done with care & compassi... Voir plus
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The service and care received from all staff at the Walton Thames branch was exemplary. Every detail was explained for the farewell of a loved one, choices of venue, order of service etc resulting in... Voir plus
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Karen was absolutely fantastic from start to finish. For one our families saddest moments she made everything so easy for us. No problem was too big or too small. The team on the day including Darren... Voir plus
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Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.
Ludlow House Ludlow Road, TW13 7JF, Feltham, Royaume-Uni
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Jacqueline is a unique, kind & professional lady. She has helped me through the most difficult time of my life losing my mother. From start to finish the arrangements were flawless. Thank you so much love Mandy xxx

Réponse de Lodge Brothers (Funerals) Ltd
Very helpful with everything at a stressful time and particularly the attention to details

Réponse de Lodge Brothers (Funerals) Ltd
Very professional and friendly service. Staff were very understanding and supportive, nothing was too much trouble. Would recommend.

Réponse de Lodge Brothers (Funerals) Ltd
Julie from the Twickenham office was amazing. She was kind, understanding, patient, knowledgeable, thorough, proactive and very responsive. Thank you for helping us through such a difficult time.

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We had a memorial stone for my dad grave made by Lodge Brothers Masons . We were pleased with the whole process form choosing the memorial stone which was Granite Book, to the engraving of the stone. The stone looked just like the proof. We also had a picture was is clear and a nice touch to the wording and memory of my dad. Thank you Mary ( memorial Administrator)
Thank you so much, it was so nice to see my mum feel that she has been able to respect his wishes and have him buried in a comfortable place with a fitting memorial stone to mark his life. Thank you Lodge Brothers.

Réponse de Lodge Brothers (Funerals) Ltd
Both ladies were absolutely amazing. Attentive, sympathetic and honest. There were some small miss communications though who is responsible for these could never be truly understood. My experience was that, when I highlighted the miscommunications, they were addressed immediately and everything possible was done to address them. I am also very grateful to all the staff who accompanied my mum and drove us all to and from the crematorium. They were so absolutely respectful that, even when ‘we’ tried to make jokes, they stood firm with their professionalism. Their warmth and support was evident throughout.

Réponse de Lodge Brothers (Funerals) Ltd
The service was arranged very well.
The staff were so helpful, nothing was a problem. The respect and dignity shown to my family and the person we lost was wonderful

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Réponse de Lodge Brothers (Funerals) Ltd
Very gentle and soothing staff made a very difficult time much less painful to get through. Prompting us through each stage and decision that had to be made. We are extremely grateful.

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Réponse de Lodge Brothers (Funerals) Ltd
From my first phone call to the end of my mums funeral … the service, kindness and respect was second to none … thank you all so much for making a very difficult time bearable

Réponse de Lodge Brothers (Funerals) Ltd
I have to say that during a very difficult time Lodge Brothers were amazing. Cyd was our point of contact and the support, guidance, communication and empathy given was simply outstanding.
Thank you Cyd, thank you to the rest of the team.

Réponse de Lodge Brothers (Funerals) Ltd
Kerry was amazing so helpful kind and understanding. Paul the conductor was also absolutely lovely too. Could not have hoped for a better experience at a sad time.
Thank you all so much.

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Réponse de Lodge Brothers (Funerals) Ltd
From the beginning to collecting my mum and the end of arranging my mum’s funeral, Chris at Lodge Brother’s in Englefield Green was amazing, sensitive, caring, attentive to every detail and bless her always there to answer my telephone call’s or when we came into the office to any questions or concerns from myself or my dad in arranging my mum’s funeral. Chris isn’t just an employee of Lodge Brother’s, she was a very caring, supportive friend and gave me great comfort through the loss of my beautiful mum. Chris helped and guided me to put together the Order of Service and she kindly read through my Eulogy to check it was ok. Thank you Chris, with all of my heart. Deborah xx

Réponse de Lodge Brothers (Funerals) Ltd
Service and staff. You were very patient with my 91 year old mother, and you gave her the time she need.

Réponse de Lodge Brothers (Funerals) Ltd
Things went extremely smoothly from start to finish. From collecting my dear mum when she had passed to her cremation. Kim was very helpful with regards to organising all that was needed and made everything effortless on which was a very emotional journey for us as a family. Would like to say a big thank you to all the Staff at Lodge Brothers who provided a very professional service.

Réponse de Lodge Brothers (Funerals) Ltd
Thank you so much to Rob and the Team for conducting a most caring, dignified and exemplary service for Mum. And for the genuine consideration and compassion you have shown to me and my sister.

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